About AutoInTouch Live
AutoInTouch Live is a communication software from Motor Trade Technologies that supports real-time interaction between automotive service providers and their customers. It offers features such as live chat, service reminders, and feedback collection so users can maintain effective communication and improve customer satisfaction. The platform enables service centers to handle inquiries promptly while keeping customers informed about their vehicle status. Additionally, it provides analytical tools to track engagement and service performance. Key capabilities: live chat service reminders feedback collection analytics customer engagement Best for: automotive service providers that need to improve communication with their customers.
AutoInTouch Live Details
AutoInTouch Live's In-App Market Place
Does AutoInTouch Live have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), JPY (¥), CAD (C$), AUD (A$), INR (₹), CNY (¥), BRL (R$), RUB (₽)
Pros & Cons
- Comprehensive Functionality: Offers a wide range of features covering core aspects of garage management including job cards, quotes, invoicing, customer management, stock control, and service reminders.
- Ease of Use: The software is designed to be user-friendly and accessible even for those with limited computer experience.
- Efficiency and Streamlining: AutoInTouch automates several tasks, reducing manual data entry and streamlining workflows. This can help save time and improve overall efficiency.
- Improved Customer Service: Features like customer databases, detailed vehicle histories, and automated service reminders can enhance customer service by enabling more personalized communication and proactive maintenance suggestions.
- Data Security: Cloud backups ensure data protection in case of hardware failure or other unforeseen events.
- Flexibility: The software can be customized to fit specific business needs, including creating custom document layouts.
- Integration Capabilities: It can integrate with accounting software, potentially simplifying financial management.
- Remote Access: The software might offer some form of remote access, allowing authorized users to access information and manage tasks from outside the workshop (although this isn't explicitly stated).
- Limited Information on Pricing: The website doesn't disclose the software's pricing structure, which can be a significant factor for potential users.
- Lack of Scalability Details: While the software is claimed to be suitable for businesses of various sizes, there's no information on how well it caters to larger enterprises with complex needs.
- Dependence on Third-Party Integrations: The effectiveness of some features might rely on seamless integrations with external systems. Any issues with these integrations could disrupt workflows.
- Limited Trial Information: The "Free Demo" option doesn't provide details about the trial's duration or functionalities available during the trial period.
- Hidden Features: The website mentions "Available Modules" but doesn't detail their functionalities. This lack of transparency might make it difficult for users to assess the software's full capabilities.
AutoInTouch Live's Support Options
Email Address
sales@mttltd.comContact
01934 421320