About Avalon Cloud
Avalon Cloud is a cloud computing platform from Avalon advancement that provides infrastructure and services for businesses. It offers data storage, virtual server hosting, and application deployment so organizations can manage their IT resources efficiently. With advanced security features and scalable solutions, businesses can adapt to their changing needs. Avalon Cloud supports various operating systems and provides tools for monitoring performance and usage. Key capabilities: scalable storage virtual private networks application programming interfaces data encryption multi-user access Best for: enterprises and developers that need reliable cloud solutions for hosting applications and managing data.
Avalon Cloud by Antfor Software is a cloud-based, modular property management system designed for international hotel chains and large multi-facility properties. Unlike simpler PMS platforms, it is built for scalability and high-volume operations, offering a robust architecture that can manage multiple entities, tax jurisdictions, and large datasets across countries. The system combines full-cycle reservation management, housekeeping coordination, M.I.C.E. event handling, and wellness management into a unified platform, with a strong focus on optimizing guest experiences and operational efficiency. The interface is modern, web-native, and responsive, designed to reduce click fatigue and simplify complex workflows. A standout feature is ABI, Avalon’s proprietary AI assistant, which allows staff to interact with the system via natural language chat or voice commands. ABI guides users through tasks, highlights hidden sales opportunities, and reduces the learning curve for new employees. Other functional strengths include smart room allocation algorithms that optimize assignments based on guest preferences and maintenance requirements, as well as dedicated modules for large-scale events, spa operations, and multi-entity management. Performance is reliable, leveraging Microsoft Azure to ensure 99.
Pros & Cons
- +ABI’s AI capabilities reduce staff training time and minimize operational errors across the property
- +System is built to scale internationally, handling complex multi-entity setups and tax requirements
- +Unique offline hybrid option allows local data replication in areas with unreliable internet connections
- −Initial configuration is complex due to deep modularity and requires careful strategic planning
- −Specialized AI “copilot” features may only be accessible through higher-tier subscriptions or commitments
Features
Key features
- ABI (Avalon Business Intelligence)
- Utilizes Azure OpenAI and the latest GPT models to allow users to interact with the PMS using natural language commands.
- Multi-Tax & Multi-Entity Globalization
- Designed for international hotel chains with a "Multi" architecture that manages different tax entities and databases within a single unified system.
- ABI Operational Copilot
- Features an AI-driven digital assistant capable of guiding staff through complex operational processes using both written and voice-activated instructions.
- Hybrid Cloud Deployment
- Offers a flexible infrastructure that can combine SaaS (Microsoft Azure) with local "on-premise" data replication for hotels in areas with poor internet connectivity.
- M.I.C.E. & Wellness Modules
- Includes specialized management tools for Meetings, Incentives, Conferences, and Exhibitions, alongside dedicated modules for spa and wellness centers.
- Predictive ABI Analytics
- Leverages artificial intelligence to identify hidden sales opportunities and generate personalized marketing messages based on guest interaction history.
Additional features
- Property Management System (PMS)
- Serves as the core engine for daily hotel activities, including reception, room management, and guest invoicing.
- ABI Artificial Intelligence
- Provides a natural language interface for system configuration and user support powered by OpenAI’s Azure service.
- ABI Operational Copilot
- Guides users through orderly, multi-step operational tasks using voice or written natural language.
- Multi-Entity Management
- Supports international expansion by managing multiple legal and tax entities across different countries in one system.
- Reservations Management
- Centralizes booking data from all channels to streamline the reservation lifecycle.
- Housekeeping Module
- Coordinates cleaning staff activities and tracks room readiness in real-time.
- Invoicing & Inbound Accounting
- Manages complex billing processes, including electronic invoicing and automated tax compliance.
- Requests & Incidents Tracking
- Logs and manages guest requests or maintenance issues to ensure rapid resolution.
- M.I.C.E. Management
- Provides specialized tools for managing events, corporate meetings, and banquet services.
- Wellness & Spa Management
- Tracks appointments, therapist schedules, and facility usage for on-site wellness centers.
- Guest Experience Platform
- Collects and analyzes guest feedback to personalize future stays and improve service quality.
- Purchases & Warehouses
- Controls inventory, supplier relations, and internal stock movement for hotels and chains.
- F&B Management (Bars & Restaurants)
- Integrates point-of-sale and kitchen management for on-site dining outlets.
- Budgeting & Financial Planning
- Allows for the creation and tracking of property-level and corporate-level financial goals.
- Global Reporting & Analytics
- Provides a robust suite of visualization tools for tracking performance across entire hotel chains.
- Distributed/Hybrid Architecture
- Allows for data replication between the cloud and local servers to ensure 24/7 availability.
- Digital Kit Program Financing
- Participates in the EU Next Generation recovery funds to help hotels finance their digital transformation.
Pricing
Countries & Languages
Interface languages
Billing currencies
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About Avalon Cloud
Avalon Cloud is a cloud computing platform from Avalon advancement that provides infrastructure and services for businesses. It offers data storage, virtual server hosting, and application deployment so organizations can manage their IT resources efficiently. With advanced security features and scalable solutions, businesses can adapt to their changing needs. Avalon Cloud supports various operating systems and provides tools for monitoring performance and usage. Key capabilities: scalable storage virtual private networks application programming interfaces data encryption multi-user access Best for: enterprises and developers that need reliable cloud solutions for hosting applications and managing data.
Avalon Cloud Details
Avalon Cloud's In-App Market Place
Does Avalon Cloud have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
No
Pricing Options
Accepted Payment Currencies
EUR (€)
Pros & Cons
- ABI’s AI capabilities reduce staff training time and minimize operational errors across the property
- System is built to scale internationally, handling complex multi-entity setups and tax requirements
- Unique offline hybrid option allows local data replication in areas with unreliable internet connections
- Initial configuration is complex due to deep modularity and requires careful strategic planning
- Specialized AI “copilot” features may only be accessible through higher-tier subscriptions or commitments
Avalon Cloud's Support Options
Email Address
support@avaloninnovation.comAvalon Cloud's Alternatives
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