AXLR8 FastTrack logo

AXLR8 FastTrack

by Axlr8 · Since 1993
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ActiveAvailable globallyCloud
Quick facts
VendorAxlr8
Year launched1993
StatusActive
LocationAXLR8 Limited Oakdale, Lower Wokingham Road Crowthorne, Berkshire RG45 6BX
Countries servedGlobal
Languages5
Integrations1+
Free tierN/A
Free trialN/A
Contact salesYES

About AXLR8 FastTrack

AXLR8 FastTrack is a CRM software from Axlr8 designed for effective management of staffing and election processes. It combines FastTrack CRM, Staffing Systems Election Staffing, Mailing Manager, and Job Tracking to provide a comprehensive solution that supports various organizational needs. Developed over eighteen years, FastTrack has been utilized in both private and public sector organizations, offering reliable tools for data management and operational efficiency. The platform also features the AXLR8 Maintenance App and Information Request Management to further assist users. Key capabilities: FastTrack CRM Staffing Systems Election Staffing Mailing Manager Job Tracking Information Request Management Best for: organizations that need a versatile CRM to manage staffing and election-related tasks.

AXLR8 FastTrack by Axlr8 is a customer relationship management (CRM) software solution developed to serve organizations that require robust lead tracking, pipeline management, and customer engagement tools. Developed by Axlr8, a UK-based software company, FastTrack is tailored especially for recruitment agencies, financial services, field operations, and other B2B sectors that require an agile yet structured sales and client management platform. Its primary features include customizable workflows, advanced lead and case management, appointment scheduling, document storage, and sales performance reporting. AXLR8 FastTrack is built with scalability in mind, making it suitable for both growing businesses and larger enterprises. The user interface of AXLR8 FastTrack is functionally designed, prioritizing clarity and efficiency over aesthetic appeal. While not flashy or heavily modernized, the interface is straightforward, with clearly labeled sections and dropdown menus that make navigation intuitive for users with basic CRM experience. One unique feature is the dashboard customization, allowing different user roles—sales reps, managers, and administrators—to configure their views to display relevant metrics and activities.

Pros & Cons

Pros
  • Developed over 18 years and used globally, suggesting reliability.
  • Offers a wide range of features from sales automation to helpdesk and marketing.
  • Seamlessly connects with key business systems like accounts, email, and telephony.
  • Provides tools to increase sales, reduce costs, and enhance customer satisfaction.
  • Described as quick and easy to learn due to the use of familiar tools.
Cons
  • The cost of the system is not mentioned, making budget assessment difficult.
  • A wide range of features could lead to complexity if not implemented or managed effectively.
  • While implemented globally, its development in the UK might mean some features are initially more tailored to that market.

Features

Key features

Sales Force Automation

Automates sales processes, likely including lead management, opportunity tracking, and sales forecasting, freeing up sales teams.

Helpdesk and Support Logging

Provides tools to record, track, and manage customer support requests, enabling measurement and improvement of customer satisfaction.

Intelligent Messaging

Facilitates targeted and personalized communication with customers and prospects, likely through email or other digital channels.

Knowledge Management

Offers a system to store and share information within the organization, enabling efficient access to relevant knowledge for sales and support teams.

Professional Services Automation

Streamlines processes for service-based businesses, potentially including project management, resource allocation, and time tracking.

Customer Relationship Management (CRM)

The core functionality, focused on managing interactions and data related to customers and prospects to improve relationships.

Increased Sales Capabilities

Offers features specifically designed to boost sales through intelligent prospecting, one-to-one marketing, and effective support.

Cost Reduction in Sales

Provides tools to improve sales effectiveness, measure marketing ROI, and target marketing efforts, leading to reduced expenses.

Improved Sales and Marketing Practice

Reinforces best practices and facilitates teamwork within sales and marketing departments.

Business Control and Improvement Measures

Offers metrics and reporting capabilities to monitor and enhance business performance, including customer satisfaction and sales forecasts.

Market Vision

Provides insights into current and future customer and prospect needs, enabling proactive business decisions.

Integration Capabilities

Seamlessly connects with existing systems like accounts, email (MS Office), and telephony for enhanced productivity.

Open and Compatible Architecture

Built using industry-standard components, ensuring compatibility with existing IT infrastructure.

Ease of Use

Designed to be quick and easy to learn due to the use of familiar tools.

Enhanced Customer Service

Provides customer service staff with immediate access to customer history and requirements, improving training efficiency and customer relations.

Additional features

Sales Prospecting

Tools and features to identify and target potential customers.

One-to-One Marketing

Enables personalized marketing campaigns tailored to individual customers or prospects.

Support Facilities

Infrastructure and tools to provide customer assistance and resolve issues.

Helpdesk and Support Logging Facilities

(See explanation above under Key Features)

Sales Effectiveness Improvement through Better Qualification

Features to help sales teams identify and focus on more promising leads.

Quantitative Data for Sales Coaching and Management

Provides metrics and reports to analyze sales performance and inform coaching strategies.

Marketing Success Measurement

Tools to track and analyze the effectiveness of marketing campaigns.

Wasteful Expense Reduction

Capabilities to identify and eliminate ineffective marketing spending.

Improved Marketing Focus through Targeting Profiles and Individuals

Features to segment audiences and personalize marketing efforts.

Reinforces Best Sales and Marketing Practice

Built-in workflows and features that encourage adherence to effective strategies.

Team Work Enhancement

Tools and functionalities that facilitate collaboration among sales and marketing teams.

Measures to Control and Improve Business

Reporting and analytics to monitor key performance indicators.

Customer Satisfaction Measurement

Tools to gauge and track customer happiness.

Sales Forecasts

Features to predict future sales performance.

Market Vision (showing what customers and prospects need now and in the future)

(See explanation above under Key Features)

Integration with Accounts System

Connects with accounting software for seamless financial data management.

Integration with Email (MS Office)

Works with Microsoft Office email applications for efficient communication.

Telephony Integration

Integrates with phone systems, potentially for call logging and customer interaction tracking.

Uses Open Compatible Industrial Standard Components

Ensures compatibility with existing IT infrastructure.

Quick and Easy to Learn

User-friendly design for rapid adoption.

Makes Customer Service Staff Immediately Familiar with Customers and Prospects History and Requirements

Centralized access to customer data for improved service.

Reduces Training

Intuitive interface and readily available customer information minimize training time.

Improves Customer Relations

Enhanced understanding of customer needs leads to better interactions and stronger relationships.

Pricing

Free trial
Free version
Request a quote
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Countries & Languages

Global
Countries served
5
Interface languages
10
Billing currencies

Interface languages

EnglishFrenchSpanishGermanItalian

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇭CHF🇨🇳CNY🇮🇳INR🇷🇺RUB

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