Axon Virtual PBX logo

Axon Virtual PBX

by NCH Software · Since 1993
No reviews yet
Active1+ countriesCloudOn-premise
Quick facts
VendorNCH Software
Year launched1993
StatusActive
LocationNCH Software, Inc. 6120 Greenwood Plaza Blvd Greenwood Village CO, 80111 USA
Countries served1+
Languages6
Integrations1+
Free tierN/A
Free trialN/A
Contact salesN/A

About Axon Virtual PBX

Axon Virtual PBX is a SIP-enabled PBX software from NCH Software designed for small businesses and call center environments. It provides features such as call management, VoIP support, and call recording to help reduce communication costs and improve functionality. The software includes capabilities for reducing phone bills using VoIP providers, supports video for Express Talk Softphone or IP Video Phones, offers a VRS Call Recording System for recording calls when required, provides an IMS On-Hold Messages Player for music and messages, and includes a Quorum call conferencing server for hosting telephone conference meetings. Key capabilities: call management VoIP support call recording on-hold messaging conference calling Best for: small businesses and call centers that need efficient telephone management solutions.

Axon Virtual PBX is a traditional, on-premises phone system software developed by NCH Software, designed to cater to businesses of varying sizes. It offers a robust range of features, such as call routing, voicemail, call transfer, and call recording, providing businesses with a reliable communication backbone. While its feature set is solid and its deployment model offers significant control, it does come with limitations in scalability and flexibility when compared to modern cloud-based solutions. Businesses seeking a more traditional, hardware-reliant approach to telephony may find Axon Virtual PBX a fitting option, particularly those with specific operational needs and in-house technical expertise. The user interface of Axon Virtual PBX is straightforward, adhering to a desktop-based approach typical of older software. It prioritizes functionality over aesthetics, making it more appealing to technical users familiar with configuring phone systems than to non-technical staff. While the interface effectively provides access to essential tools and settings, it lacks the intuitive, visually engaging experience that modern web-based solutions typically offer.

Pros & Cons

Pros
  • Ease of Use: The product is easy to use, especially for small companies.
  • Simple Installation and Configuration: Installation and configuration are straightforward.
Cons
  • Feature Limitations: Needs more features, such as CTI (Computer Telephony Integration), to be more comprehensive.

Features

Key features

Voice Calls

High-quality voice calls with features like call forwarding, call waiting, and voicemail.

Call Routing

Customizable call routing to direct calls to the appropriate extensions or departments.

Call Recording

Automatic call recording for quality assurance and compliance.

IVR

Interactive Voice Response system for automated call handling.

Call Queues

Manage incoming calls efficiently with call queues.

Additional features

Voice Calls

High-quality voice calls with features like call forwarding, call waiting, and voicemail.

Call Routing

Customizable call routing to direct calls to the appropriate extensions or departments.

Call Recording

Automatic call recording for quality assurance and compliance.

IVR

Interactive Voice Response system for automated call handling.

Call Queues

Manage incoming calls efficiently with call queues.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Business
USD 195/mo
billed monthly
Enterprise
USD 385/mo
billed monthly

Countries & Languages

1
Countries served
6
Interface languages
21
Billing currencies

Available in

All Countries.

Interface languages

EnglishFrenchSpanishGermanItalianPortuguese

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇭CHF🇳🇿NZD🇸🇬SGD🇮🇳INR🇭🇰HKD🇨🇳CNY🇸🇪SEK🇩🇰DKK🇳🇴NOK🇲🇽MXN🇿🇦ZAR🇧🇷BRL🇷🇺RUB🇰🇷KRW🇹🇷TRY

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