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BananaDesk

by SafeHostel · Since 2014
No reviews yet
Active1+ countries
Quick facts
VendorSafeHostel
Year launched2014
StatusActive
Location10600 NW 29th Terrace, Doral, Florida 33172, US
Countries served1+
Languages7
Integrations
Free tier
Free trial
Contact sales

About BananaDesk

BananaDesk is a property management software from BananaDesk that helps hostels manage their business effectively. It combines synchronization of booking channels, easy to learn and use interface, and human support so that users can efficiently oversee their operations. This platform is designed specifically for the hospitality industry, enabling hostels to keep track of bookings and customer inquiries in one location. Additionally, BananaDesk offers various tools for reporting and analysis, helping users make informed business decisions. Key capabilities: synchronization of booking channels user-friendly interface human customer support reporting tools analytics Best for: hostel managers that need to manage bookings and simplify communication with guests.

BananaDesk is a cloud based property management and booking platform built to help small to medium sized accommodation providers such as hostels, guesthouses, apartments, and boutique hotels manage reservations, channels, payments and guest communication all in one place rather than relying on separate tools. It brings together an intuitive central calendar for managing availability and bookings, an integrated channel manager that synchronises rates and room status across multiple online travel agencies to prevent double bookings, and a direct booking engine that properties can embed on their own websites to attract reservations without paying high commissions; this mix of features helps hosts keep everything organised and focus more on guests instead of juggling spreadsheets or manual updates. In addition to core reservation management, BananaDesk includes automated guest messaging for confirmations, reminders and pre‑arrival information, secure payment processing with options for deposits and instalments, and performance dashboards that show occupancy, revenue and booking trends so managers can make better decisions based on real time data.

Pros & Cons

What users like
  • +Easy to use interface, making it simple for staff to manage bookings and guest information
  • +Integration with online booking platforms, increasing visibility and bookings for the property
  • +Customizable reports and analytics, providing insight into the property's performance
  • +Automated billing and invoicing, saving time and reducing errors
  • +Email integration for seamless communication with guests
  • +Multi-language support, catering to international guests
  • +Inventory management tools, helping to efficiently manage supplies and assets
What users flag
  • Limited customization options
  • Some users have reported bugs and glitches
  • Steep learning curve for new users
  • Lack of integration with other popular software platforms
  • Customer support can be slow to respond

Features

Key features

Cloud‑Based Property Management; Centralises bookings, reservations, and front desk operations for hostels, B&Bs, and small hotels.
Channel Connectivity; Syncs reservations and availability with major booking platforms like Booking.com, Airbnb, Expedia, and Hostelworld.
Drag‑and‑Drop Reservation Calendar; Provides a visual interface for creating, moving, and editing bookings in real time.
Built‑In Booking Engine; Supports direct bookings through your website or custom URLs, reducing reliance on third-party channels.
Extras and Billing Management; Tracks guest account balances, room charges, and additional services such as tours or rentals.

Additional features

Availability and Rate Syncing; Automatically updates availability and rates across channels to prevent overbookings.
Multi‑User Access and Permissions; Supports multiple user accounts with configurable access levels for staff and managers.
Guest Profile Management; Stores reservation history, room allocations, and extras for a complete guest overview.
Tax and Billing Tools; Handles different tax types and billing requirements for rooms and services.
Data Export and Communication; Export reports and communicate with guests via automated emails.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

1
Countries served
7
Interface languages
15
Billing currencies

Available in

All Countries.

Interface languages

EnglishSpanishFrenchGermanItalianPortugueseDutch

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇭CHF🇳🇿NZD🇸🇪SEK🇳🇴NOK🇩🇰DKK🇸🇬SGD🇭🇰HKD🇨🇿CZK🇵🇱PLN

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