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About Basic Online CRM

Basic Online CRM is a customer relationship management software from Basic Business Systems that provides tools for managing customer interactions and data. It includes contact management, task tracking, and reporting features so businesses can maintain organized records and monitor their sales pipeline effectively. The platform allows users to easily access customer information, assign tasks to team members, and generate reports on sales performance. This CRM is designed to support small to medium-sized businesses looking to improve their client relationships and sales processes. Key capabilities: contact management task tracking reporting data storage user access management Best for: small to medium-sized businesses that need to manage customer relationships efficiently.

Basic Online CRM Details

Vendor
Basic Business Systems
Year Launched
1979
Location
Brookside Road, Ruddington, Nottingham, NG11 6AT, United Kingdom (UK)
Deployment
cloud
Training Options
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese, Chinese, Japanese, Russian, Dutch, Korean, Arabic, Hindi, Turkish.
Users
Sales representatives, Sales managers, Project managers, HR personnel, Customer service agents, Administrative staff, Team leaders, Operations managers, Business owners, Financial controllers
Industries Served
Professional services, Construction, Engineering, IT and technology, Consulting, Non-profits, Education, Manufacturing, Retail, Facilities management
Tags
CRM, Online CRM, Customer Relationship Management, Basic Online

Basic Online CRM's In-App Market Place

Does Basic Online CRM have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CNY (¥), MXN ($)

Pros & Cons

  • Comprehensive suite of business applications in one login for streamlined access
  • Cloud-based platform for improved collaboration and accessibility from anywhere
  • CRM features for efficient contact management and lead tracking
  • Project management tools for accurate billing and detailed task tracking
  • Timesheet submission with export options for finance and billing integration
  • Holiday and leave management system for easy scheduling and authorizations
  • Personnel and HR tools to track employee achievements and appraisals
  • Integrated service/help desk for customer support and ticket management
  • Expense tracking with approval workflows for better financial control
  • Asset management to monitor recurring issues and upgrades
  • Strong emphasis on reducing time spent on admin work
  • Limited details on automation features compared to other SaaS platforms
  • No mention of third-party integrations or API support for external tools
  • Unclear mobile support—no information on dedicated mobile apps
  • Potential learning curve for businesses transitioning to the platform
  • No user testimonials providing real-world usage insights beyond one quote
  • Scalability details for larger organizations are not clearly specified

Basic Online CRM's Support Options

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