About Basic Online CRM
Basic Online CRM is a customer relationship management software from Basic Business Systems that provides tools for managing customer interactions and data. It includes contact management, task tracking, and reporting features so businesses can maintain organized records and monitor their sales pipeline effectively. The platform allows users to easily access customer information, assign tasks to team members, and generate reports on sales performance. This CRM is designed to support small to medium-sized businesses looking to improve their client relationships and sales processes. Key capabilities: contact management task tracking reporting data storage user access management Best for: small to medium-sized businesses that need to manage customer relationships efficiently.
Basic Online CRM is a functional component of the broader Basic Online – Business Cloud Apps suite, developed by Basic Business Systems Ltd. Designed with simplicity and efficiency in mind, this CRM solution primarily serves as a tool to streamline contact administration and allow businesses to focus on follow-up and closing deals. While the CRM itself may not boast flashy or groundbreaking features when compared to standalone, enterprise-level customer relationship management systems, its greatest strength lies in its tight integration within a suite of business applications that support various operational functions. This cohesion provides users with a holistic system capable of managing not only client interactions but also internal operations such as project management, human resources, time tracking, help desk services, and more, all under a single login. The user interface of Basic Online CRM is not described in depth, but the platform is positioned as part of a set of "professional and smart online apps." This phrasing suggests a clean, intuitive layout likely optimized for efficient workflow management.
Pros & Cons
- Comprehensive suite of business applications in one login for streamlined access
- Cloud-based platform for improved collaboration and accessibility from anywhere
- CRM features for efficient contact management and lead tracking
- Project management tools for accurate billing and detailed task tracking
- Timesheet submission with export options for finance and billing integration
- Holiday and leave management system for easy scheduling and authorizations
- Personnel and HR tools to track employee achievements and appraisals
- Integrated service/help desk for customer support and ticket management
- Expense tracking with approval workflows for better financial control
- Asset management to monitor recurring issues and upgrades
- Strong emphasis on reducing time spent on admin work
- Limited details on automation features compared to other SaaS platforms
- No mention of third-party integrations or API support for external tools
- Unclear mobile support—no information on dedicated mobile apps
- Potential learning curve for businesses transitioning to the platform
- No user testimonials providing real-world usage insights beyond one quote
- Scalability details for larger organizations are not clearly specified
Features
Key features
Basic Online provides multiple integrated business applications (CRM, Project Management, HR, Timesheets, etc.) accessible through a single login. This consolidates various administrative tasks into one platform, simplifying management and reducing the need for disparate software.
The various applications are designed to be "integrated," implying seamless data flow and collaboration across different business functions. This allows for a holistic view of operations and reduces data silos.
The suite focuses on automating and simplifying common back-office tasks like contact administration, time tracking, expense management, and holiday requests. This helps businesses save time and money, allowing them to focus on core activities.
By providing tools for project management, team communication (implied through shared data), and centralized information, the platform aims to boost overall productivity and foster better teamwork.
The statement "We concentrate on the rest and provide you with professional and smart online apps" suggests a service-oriented approach where Basic Online provides tailored or highly relevant applications, allowing businesses to focus on their core operations.
Additional features
Helps manage contacts, follow up on leads, and secure new deals by reducing administrative burden.
Enables creation of detailed project entries, accurate record-keeping, and correct client billing for projects.
Facilitates fast submission, workflow, and approval of employee time, with options for data export to finance and billing systems.
Provides quick and easy booking, authorization, and calendaring of holiday and leave requests, including sickness and travel tracking.
Offers tools to gain a clear picture of employee achievements, goals, and appraisals.
Manages customer service requests and tickets, allowing for effective response to calls.
Reduces time spent searching for expense items, provides better tracking of actions, and helps manage approval hold-ups.
Helps identify assets with recurring issues, and track upgrades and locations for better asset management.
All applications are designed to work together, sharing data and enhancing collaboration.
Provides access to all integrated applications through a single user login.
Allows exporting timesheet data into various finance and billing systems.
Pricing
Countries & Languages
Interface languages
Billing currencies
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About Basic Online CRM
Basic Online CRM is a customer relationship management software from Basic Business Systems that provides tools for managing customer interactions and data. It includes contact management, task tracking, and reporting features so businesses can maintain organized records and monitor their sales pipeline effectively. The platform allows users to easily access customer information, assign tasks to team members, and generate reports on sales performance. This CRM is designed to support small to medium-sized businesses looking to improve their client relationships and sales processes. Key capabilities: contact management task tracking reporting data storage user access management Best for: small to medium-sized businesses that need to manage customer relationships efficiently.
Basic Online CRM Details
Basic Online CRM's In-App Market Place
Does Basic Online CRM have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CNY (¥), MXN ($)
Pros & Cons
- Comprehensive suite of business applications in one login for streamlined access
- Cloud-based platform for improved collaboration and accessibility from anywhere
- CRM features for efficient contact management and lead tracking
- Project management tools for accurate billing and detailed task tracking
- Timesheet submission with export options for finance and billing integration
- Holiday and leave management system for easy scheduling and authorizations
- Personnel and HR tools to track employee achievements and appraisals
- Integrated service/help desk for customer support and ticket management
- Expense tracking with approval workflows for better financial control
- Asset management to monitor recurring issues and upgrades
- Strong emphasis on reducing time spent on admin work
- Limited details on automation features compared to other SaaS platforms
- No mention of third-party integrations or API support for external tools
- Unclear mobile support—no information on dedicated mobile apps
- Potential learning curve for businesses transitioning to the platform
- No user testimonials providing real-world usage insights beyond one quote
- Scalability details for larger organizations are not clearly specified
Basic Online CRM's Support Options
Email Address
support@basiconline.netContact
+44 (0)115 940 5000Basic Online CRM's Alternatives
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