About Baton
Baton is a project management software from Baton Technologies designed for software implementation and customer onboarding. It provides features such as software implementation management, client onboarding, and professional services automation so teams can work more efficiently. Baton combines integrations, a product overview, and management tools to reduce busywork and help teams focus on output. The platform helps organizations track project progress and ensures alignment between teams during the onboarding process. Key capabilities: software implementation management client onboarding professional services automation integrations product overview Best for: organizations that need effective project management during software implementation and customer onboarding.
Baton Details
Baton's In-App Market Place
Does Baton have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), JPY (¥), AUD (A$), CAD (C$), CNY (¥), INR (₹)
Pros & Cons
- User-Friendly: Baton is intuitive and easy to use, requiring minimal training.
- Effective Collaboration: Excellent for managing cross-functional teams, assigning tasks, and sharing progress with clients.
- Project Management: Offers good insight into project status, with features like dashboards and templates that streamline the management process.
- Customer Support: Responsive and helpful support team with continuous updates and improvements.
- Useful Integrations: Integration with tools like Jira, though limited, is beneficial for project tracking.
- Limited Features: Some users find the feature set limited, particularly in areas like task management and customizations.
- Notifications Overload: Users receive too many emails by default, which can be overwhelming without adjusting settings.
- Learning Curve: New users may find the platform clunky and challenging to navigate initially.
- Impact of Deleted Tasks: Deleting tasks can disrupt the entire project timeline, which is problematic.
- Jira Integration Limitations: The integration with Jira is not fully automated, leading to synchronization issues.
- Performance Issues: Auto-save functionality can be slow, especially with large projects.
- New Platform Challenges: Being a relatively new platform, there are some issues with changes not saving and delays in updates.