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bellFace

by BellFace · Since 2015
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ActiveAvailable globallyCloud
Quick facts
VendorBellFace
Year launched2015
StatusActive
Location東京都港区新橋6-13-10 PMO新橋9F, Minato-ku, Tokyo, Japan
Countries servedGlobal
Languages2
Integrations1+
Free tier
Free trial
Contact salesYES

About bellFace

BellFace is a video conferencing software/platform from BellFace that facilitates remote business meetings. It provides features such as a high-quality video interface, screen sharing capabilities, and a user-friendly chat function so users can effectively communicate and collaborate. bellFace is designed to support various industries by enabling smooth virtual consultations and remote engagements with clients or team members. The platform includes customizable meeting settings, recording functionality, and integration with various business tools, ensuring a tailored use. Key capabilities: video conferencing screen sharing chat functionality meeting recording integration options Best for: businesses and professionals that need to conduct virtual meetings and improve remote collaboration.

BellFace stands out as a uniquely specialized customer communications management solution, purpose-built to facilitate online business negotiations through a hybrid model that combines telephone-based audio with a visual web interface. Its primary value lies in how it reimagines the remote meeting experience for industries—particularly finance and real estate—that require both reliability and compliance in customer interactions. Unlike conventional video conferencing platforms, BellFace doesn’t require app installations or complex user onboarding. This makes it exceptionally accessible to a wider audience, including customers who are either technologically averse or situated in areas with unstable internet connections. The ease of access—just a phone call and a simple browser visit—lowers technical barriers and increases participation rates, particularly important in customer-facing sales or support contexts. One of BellFace’s most defining features is its reliance on telephone networks for audio communication. This choice, while seemingly low-tech, is strategic. It addresses a fundamental flaw in many online communication platforms: voice instability due to poor internet connectivity.

Pros & Cons

What users like
  • +Easy Phone-Based Connectivity: Users can conduct business meetings by phone without needing extensive internet expertise.
  • +Strong Security Standards: Trusted by major financial institutions for handling sensitive transactions.
  • +Established Industry Presence: No. 1 in banking and securities retail sales, with 3,800+ company implementations.
  • +Multi-Device & No App Installation Required: Supports various devices with a simple connection process.
  • +Digital Sales Transformation Expertise: Provides DX strategies to improve sales efficiency and customer engagement.
What users flag
  • Industry-Specific Focus: Primarily designed for financial institutions, limiting broader application.
  • Limited Interaction Methods: Relies heavily on phone-based communication rather than video conferencing.
  • Implementation Strategy May Require Support: Businesses looking to integrate digital sales transformation might need consulting services.
  • Potential Learning Curve: Users unfamiliar with DX strategies may require onboarding.

Features

Key features

Telephone-Based Online Business Negotiation
BellFace uniquely facilitates online business meetings using a telephone connection for audio, allowing easy participation even for customers unfamiliar with the internet. This ensures broad accessibility and a stable audio connection for critical financial discussions.
No App Installation Required
For both the sales representative and the customer, BellFace requires no application installation. This significantly lowers the barrier to entry, making it exceptionally easy for anyone to connect and participate instantly.
Top Share in Financial Industry & Proven Security
BellFace holds the No. 1 market share in the online business negotiation system market for the financial industry, indicating a strong track record and trust from major financial institutions. It provides a reliable security level suitable for handling contracts and personal information.
Co-creation of Optimal Sales DX Strategy
Beyond providing the software, BellFace actively collaborates with sales organizations to identify issues and co-create an optimal digital transformation (DX) strategy. This consultative approach helps companies realize meaningful, tailored transformation.
Robust Recording & Recording Capabilities
The system offers both audio and video recording of business negotiations. This is crucial for compliance, review, training, and maintaining a record of discussions, especially vital in regulated industries like finance.
Multi-device Support
BellFace is compatible across multiple devices, allowing sales representatives and customers to connect from various smartphones, tablets, or computers. This flexibility ensures accessibility and convenience for all participants.

Additional features

Telephone Interview System
The core offering for conducting interviews over the phone.
Online Business Negotiation System
Facilitates online meetings for business purposes.
Issuance of Connection Number
Provides a unique number for connecting participants.
No. 1 Share in Financial Industry
Holds the top market share in the financial sector for its type of system.
Easy to Use for Internet-Unfamiliar Customers
Designed to be accessible even for those not proficient with the internet.
Connect by Phone
Utilizes telephone connection for audio, ensuring stability.
Anyone Can Easily Go Online
Simplifies the process of starting an online business meeting regardless of IT literacy or environment.
Reliable Security
Offers a high level of security proven at major financial institutions.
Security Level for Contracts/Personal Information
Ensures data protection for sensitive business negotiations.
Co-creation of Optimal Sales DX Strategy
Collaborates with clients to design and implement their digital transformation strategy for sales.
Realizes Transformation
Helps companies achieve their desired organizational changes.
Support for Sales Organization DX
Provides know-how cultivated from assisting over 3,800 sales organizations with DX.
Uninterrupted Audio via Phone Connection
Ensures stable and clear audio quality for calls.
Recording (Audio/Video)
Allows for the recording of both audio and video during negotiations.
No App Installation Required
Neither sales reps nor customers need to install an application.
Multi-Device Support
Compatible with various devices like smartphones, tablets, and PCs.
Integration with Various Tools
Connects with other software and systems.
Non-Face-to-Face Sales Promotion
Facilitates sales interactions without requiring in-person meetings.
CO2 Emission Reduction
Contributes to environmental sustainability by reducing the need for travel.
Download Service Paper
Provides a document with more details about the service.
Free Download of BellFace Material Set
Offers a comprehensive set of documents including pricing, case studies, features, and customer voices.
Industry-Specific Resources
Provides materials tailored for different industries, especially finance and securities.
Webinar Information
Offers details about upcoming online seminars.
Consulting based on DX Knowledge
Provides expert advice based on extensive experience in sales DX.
Support Portal/FAQ
Addresses common questions and provides usage guidelines.
Third-Party Certified (ISO27001, ISO27017)
Holds international certifications for information security management.

Pricing

Free trial
Free version
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Countries & Languages

Global
Countries served
2
Interface languages
14
Billing currencies

Interface languages

EnglishJapanese

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇯🇵JPY🇦🇺AUD🇨🇦CAD🇨🇭CHF🇨🇳CNY🇸🇪SEK🇰🇷KRW🇸🇬SGD🇮🇳INR🇭🇰HKD🇳🇿NZD

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