About berliCRM
[API Error: HTTPSConnectionPool(host='api.openai.com', port=44]
CRM-NOW, developed by CRM-NOW, is a CRM solution that strategically targets both universal business needs and highly specialized operational requirements through its two-tiered product offering: Classic CRM and xRM (Extended Relationship Management). This duality is one of the software's core strengths. Classic CRM is aimed at serving a broad spectrum of businesses seeking a customizable, open-source CRM tool with all essential modules. This includes core functionalities such as contact and lead management, customer tracking, pipeline development, and likely analytics and marketing automation. What sets the Classic CRM apart is its open-source nature, offering businesses the freedom to adapt the software to their unique internal processes without being locked into proprietary limitations or steep licensing fees. This makes it particularly attractive to small and medium-sized enterprises looking for cost-effective and scalable solutions. On the other hand, CRM-NOW’s xRM solution is clearly designed for organizations with advanced and intricate operational workflows. Its specialized focus on cable and fiber network operators as well as municipal utilities is a significant differentiator in the CRM market.
Pros & Cons
- Offers both a classic CRM and an extended relationship management (xRM) system
- Flexible and universal CRM solution for managing processes and customer relationships
- Open-source functionality, which allows customization and scalability
- Specialized xRM designed for complex relationship and infrastructure management
- Already widely used by cable/fiber network operators and municipal utilities
- Business operations powered by 100% renewable energy, meeting strict environmental standards
- Provides a free 30-day trial for users to test the system
- Support API available for integration with other tools and services
- No mention of integrations with popular third-party CRM tools or platforms
- May require technical expertise for companies unfamiliar with open-source software
- Primarily focused on specific industries, limiting appeal for broader business types
- Unclear pricing structure beyond the mention of classic CRM modules
- Limited visibility on mobile support or dedicated applications for remote access
- No apparent automation features for marketing or lead generation compared to other CRMs
Features
Key features
crm-now uniquely provides two distinct CRM solutions: "Classic CRM" for universal process and relationship management, and "xRM | eXtended Relationship Management" for companies with complex requirements involving relationships, processes, and infrastructure, particularly in network operations and utilities. This allows businesses to choose a solution tailored to their specific complexity.
The "Classic CRM" is explicitly stated to be open source. This offers unparalleled flexibility for customization, transparency, and potential cost savings on licensing, setting it apart from many proprietary CRM solutions.
The "xRM" solution is specifically highlighted for its extensive use by cable/fiber network operators and municipal utilities. This deep specialization allows it to manage complex relationships, processes, and infrastructure unique to these industries.
The "Classic CRM" offers "All CRM modules," suggesting a full suite of functionalities covering various aspects of customer relationship management, from sales to service and marketing.
crm-now provides a generous 30-day trial and an "Online Test System" (demo versions). This allows potential users to thoroughly evaluate the software's capabilities and user experience before committing.
Additional features
A flexible and universal solution for managing processes and relationships for any company.
A powerful solution for companies with complex requirements for relationships, processes, and infrastructure management.
Includes a comprehensive set of features typically found in CRM systems.
The software's source code is openly available, allowing for modification and customization.
Specifically designed or widely used by cable/fiber network operators.
Specifically designed or widely used by municipal utilities.
Implies functionality related to managing or optimizing ordering processes and routes.
A feature for logging or tracking CRM-related activities and entries.
Provides a system for users to try out the software online.
Offers a month-long free trial period for the software.
Provides access to downloadable content, possibly software components or documentation.
Displays visual examples of the software interface.
Suggests functionalities suitable for larger organizations (implied by "Enterprise" section).
Implies functionalities related to customer service management.
Provides tools or access to support resources.
Offers an API for integrating support functionalities.
Pricing
Countries & Languages
Interface languages
Billing currencies
No reviews yet
Be the first to drop a review
Alternatives to berliCRM
Callyzer
Callyzer is a SIM-based call monitoring and telecalling management software for sales, marketing, and support…
Unleashified
Unleashified is a software platform from GFA Technologies that provides capable, flexible solutions for every…
Trembi
Trembi is a project management software from Trembi that supports teams in planning and executing…
Skynamo
Skynamo is a sales management software from Skynamo that supports field sales teams in managing…
Spot something wrong or outdated?
Suggest a correction — a reviewer verifies every change.
About berliCRM
[API Error: HTTPSConnectionPool(host='api.openai.com', port=44]
berliCRM Details
berliCRM's In-App Market Place
Does berliCRM have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), JPY (¥), AUD (A$), CAD (C$), CHF (Fr), CNY (¥), SEK (kr), NOK (kr), DKK (kr), HKD (HK$), NZD (NZ$), SGD (S$), KRW (₩), INR (₹)
Pros & Cons
- Offers both a classic CRM and an extended relationship management (xRM) system
- Flexible and universal CRM solution for managing processes and customer relationships
- Open-source functionality, which allows customization and scalability
- Specialized xRM designed for complex relationship and infrastructure management
- Already widely used by cable/fiber network operators and municipal utilities
- Business operations powered by 100% renewable energy, meeting strict environmental standards
- Provides a free 30-day trial for users to test the system
- Support API available for integration with other tools and services
- No mention of integrations with popular third-party CRM tools or platforms
- May require technical expertise for companies unfamiliar with open-source software
- Primarily focused on specific industries, limiting appeal for broader business types
- Unclear pricing structure beyond the mention of classic CRM modules
- Limited visibility on mobile support or dedicated applications for remote access
- No apparent automation features for marketing or lead generation compared to other CRMs
berliCRM's Support Options
Email Address
servicedesk@crm-now.deberliCRM's Alternatives
Callyzer
Callyzer is a SIM-based call monitoring and telecalling management software for sales, marketing, and support…
Unleashified
Unleashified is a software platform from GFA Technologies that provides capable, flexible solutions for every…
Trembi
Trembi is a project management software from Trembi that supports teams in planning and executing…
Skynamo
Skynamo is a sales management software from Skynamo that supports field sales teams in managing…
