About berliCRM
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berliCRM Details
Vendor
CRM-Now
Year Launched
Location
Berlin, Germany
Deployment
cloud
Training Options
documentation, demo
Countries Served
All Countries
Languages
English, German
Users
Customer service representatives, Sales managers, IT administrators, Network engineers, Project managers, Utility service coordinators, Business analysts, CRM consultants, Field technicians, Operations managers
Industries Served
Telecommunications, Fiber/cable network operations, Municipal utilities, Energy and water supply, Information technology, Public sector and government services, Infrastructure management, Customer service outsourcing, Technical field services, General business services
Tags
CRM, customer relationship management, CRM-NOW
berliCRM's In-App Market Place
Does berliCRM have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Free trial
Free version
Request a quote
Promo Offer
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), JPY (¥), AUD (A$), CAD (C$), CHF (Fr), CNY (¥), SEK (kr), NOK (kr), DKK (kr), HKD (HK$), NZD (NZ$), SGD (S$), KRW (₩), INR (₹)
Pros & Cons
- Offers both a classic CRM and an extended relationship management (xRM) system
- Flexible and universal CRM solution for managing processes and customer relationships
- Open-source functionality, which allows customization and scalability
- Specialized xRM designed for complex relationship and infrastructure management
- Already widely used by cable/fiber network operators and municipal utilities
- Business operations powered by 100% renewable energy, meeting strict environmental standards
- Provides a free 30-day trial for users to test the system
- Support API available for integration with other tools and services
- No mention of integrations with popular third-party CRM tools or platforms
- May require technical expertise for companies unfamiliar with open-source software
- Primarily focused on specific industries, limiting appeal for broader business types
- Unclear pricing structure beyond the mention of classic CRM modules
- Limited visibility on mobile support or dedicated applications for remote access
- No apparent automation features for marketing or lead generation compared to other CRMs
berliCRM's Support Options
Email Address
servicedesk@crm-now.de