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Bevatel

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Software Status:Active

About Bevatel

Bevatel is a unified communications platform from Bevatel that focuses on smarter call and conversation management. It provides features such as tailored mass messaging, automatic replies based on keywords, and scheduled message sending, so businesses can effectively engage with their customers. With a strong presence in Saudi Arabia, Bevatel supports over 15,000 businesses with its cloud contact center solutions and enterprise-grade AI capabilities. The platform also helps reduce wait times and improve the caller use from the first interaction. Key capabilities: tailored mass messaging automatic replies scheduled messaging caller use improvement cloud-based solutions Best for: businesses that need efficient customer communication and management solutions.

Bevatel Details

Vendor
Bevatel
Year Launched
2006
Location
Al-Aqaria 3 - Olaya Main Street - Riyadh
Deployment
cloud, on premise, windows, linux, ios, android
Training Options
documentation, videos, live online, in person
Countries Served
Saudi Arabia, UAE
Languages
English, Arabic
Users
Manager, Supervisor, Agent
Industries Served
Healthcare, Education, Finance, Retail, Telecom, Hospitality, Government, Transportation, Technology
Tags
Call Center Solutions, CRM, Cloud-Based Software, Customer Service, Technical Support

Bevatel's In-App Market Place

Does Bevatel have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

0

Mini Apps

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

Usd ($), Eur (€), Gbp (£), Cad (C$), Aud (Au$), Jpy (¥), Chf (Chf), Ils (₪)

Pros & Cons

  • Comprehensive Call Center Solutions: Offers a wide range of features to manage customer interactions effectively.
  • Cloud-Based Accessibility: Enables remote operation of call centers without the need for complex installations.
  • Integration Capabilities: Seamlessly integrates with various systems, including ERP and CRM.
  • Multilingual Support: Available in both Arabic and English, catering to a diverse user base.
  • 24/7 Customer Support: Provides round-the-clock assistance to ensure uninterrupted service.
  • Limited Global Availability: Primarily serves Saudi Arabia and the UAE, with limited support in other countries.
  • Pricing Transparency: Specific pricing details are not publicly available, requiring direct contact for quotes.
  • No In-App Marketplace: Lacks an in-app marketplace for additional features or services.
  • Limited Language Options: Currently available only in Arabic and English, which may not suit all users.
  • No Mini Apps: Does not offer smaller applications or features within the software.

Bevatel's Support Options

Email Address

sales@bevatel.com

Contact

+966 9200 33333

Chatbot

Available

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