Bigtincan Engagement Hub logo

Bigtincan Engagement Hub

by Bigtincan · Since 2011
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ActiveAvailable globallyCloud
Quick facts
VendorBigtincan
Year launched2011
StatusActive
Location260 Charles Street – Suite 200, Waltham, MA 02453
Countries servedGlobal
Languages9
Integrations93+
Free tier
Free trial
Contact salesYES

About Bigtincan Engagement Hub

Bigtincan Engagement Hub is a customer engagement software from Bigtincan that changes how the team interacts with buyers. It includes digital sales rooms, conversational intelligence, and buyer engagement measurement so teams can close more deals while reducing time spent on communication. The platform allows users to know who was engaged during video conferencing and makes follow-up easier and more effective. Additionally, it enables prospects to easily find the assets they need to make informed decisions. Key capabilities: digital sales rooms conversational intelligence engagement measurement asset management follow-up automation Best for: sales teams that need to improve buyer engagement and simplify their sales processes.

Bigtincan Engagement Hub by Bigtincan is a powerful sales enablement platform designed to empower sales teams, marketing professionals, and channel partners with the tools they need to deliver engaging, personalized, and productive customer experiences. The software aims to centralize and optimize content management, communication, and sales training through a single, intelligent interface. Its core purpose is to streamline how teams access and share relevant content, improve customer engagement, and reduce the time spent on manual administrative tasks. Key features include AI-driven content recommendations, advanced analytics, guided selling, digital sales rooms, and integrated communication capabilities that help sales reps connect more effectively with prospects. The user interface of Bigtincan Engagement Hub is designed with the end-user in mind, offering a modern, clean, and responsive layout across both desktop and mobile environments. The design supports drag-and-drop content organization, simple navigation menus, and customizable dashboards that can be tailored to different team roles. The user experience is intuitive, even for non-technical users, thanks to clearly labeled categories and seamless access to shared resources.

Pros & Cons

What users like
  • +Robust Integrations: 93 integrations with tools like Salesforce, Zoom, Slack, and Microsoft Teams.
  • +Industry-Specific Solutions: Tailored tools for life sciences, retail, finance, tech, and more.
  • +Flexible Platform: Customizable modules (Readiness, Content, Engagement).
  • +Strong AI Features: Incorporates AI for training, coaching, and sales assistant functionality.
  • +Mobile-Optimized: Native app experience on Apple devices through enterprise partnership.
  • +Recognition: Named top company in Sales Enablement by The Software Report; highlighted by Aragon Research.
What users flag
  • Enterprise-Focused: May be complex or costly for smaller businesses or startups.
  • Integration Overload: Managing many tools could become overwhelming without clear strategy.
  • Learning Curve: Rich features may require time and training to adopt effectively.

Features

Key features

Buyer Engagement Measurement & Amplification
This is central to Bigtincan, providing insights into who is engaged, when, and with what content during video conferences and beyond. It aims to make follow-up more effective by monitoring content engagement.
AI-Powered Meeting Intelligence (MeetingsAI)
Automates note-taking and CRM logging during sales meetings, freeing up sellers to focus on the conversation. It also compiles call activities and insights across various platforms.
Sales-Specific Video Conferencing (Bigtincan Meetings)
A no-download platform built to help sellers prepare, pitch, and perform better, allowing professional content presentation and real-time tracking of buyer attention.
Personalized Buying Experiences (Digital Sales Rooms)
Enables sellers to create secure, branded, and personalized digital spaces for each deal, allowing buyers to interact with content and ask questions via SearchAI.
Conversation Intelligence
Offers post-call insights into conversation quality (clarity, pace, tone) for multi-participant calls, helping sales teams improve their communication.
Intelligent Email & Outreach
Provides intelligent content recommendations, AI-drafted personalized emails, and performance tracking for shared content, integrated with existing tools like Gmail, Outlook, and Salesforce.

Additional features

Buyer Engagement Measurement
Tracks who was engaged, paying attention, or multi-tasking during sales meetings, providing insights into buyer activity.
Follow-up Facilitation
Simplifies follow-up by allowing prospects to easily access needed assets and continuously monitoring their content engagement.
Bigtincan Meetings (Video Conferencing)
A no-download video conferencing platform specifically built for sellers, enabling professional presentations and improving buyer involvement.
MeetingsAI (AI for Meetings)
Automatically takes notes during meetings and logs them to CRM, allowing sellers to focus on conversation rather than manual admin.
Controlled Content Presentation
Enables sellers to display only curated and compliant content during presentations, ensuring a smooth and professional experience.
Real-time Buyer Attention Tracking
Shows which buyers were active during a presentation and what content was on screen, helping sellers understand what resonated.
Engagement AI
Brings intelligence to sales meetings by compiling call activities and insights across various platforms (Microsoft Teams, Zoom, Bigtincan) for managers.
Conversation Intelligence
Provides multi-participant, post-call insights into conversation quality (clarity, pace, tone) for sales teams to improve their pitch.
Digital Sales Rooms (Personalized Buying Experience)
Secure, branded digital spaces personalized for each deal where buyers and sellers can interact and buyers can use SearchAI to get immediate answers from content.
Intelligent Email & Links
Connects to Gmail, Outlook, or Salesforce to provide intelligent content recommendations, templates, and performance tracking for shared content.
Genie Assistant (AI for Emails)
AI-powered tool to quickly draft personalized emails based on deal details.
Offline Sharing (Autosync)
Allows users to work and queue up shares offline, which then autosend once an internet connection is restored.
Reporting & Analytics
Offers clear insights, including slide-level engagement data for sellers in Digital Sales Rooms and comprehensive content performance dashboards for marketers.
Salesforce Integration
Creates a central workspace within Salesforce, providing relevant content and training recommendations based on opportunity stage and other custom fields.
Guided Selling
Ensures sellers deliver the right content to customers at the optimal time and in the correct context.
Peer Learning
Facilitates knowledge sharing and collaborative learning among sales teams.
Content Management (Platform Feature)
Provides a single source of truth for all customer-facing content, which can be tailored for personalized experiences.
Embedded Forms
Allows for the inclusion of forms directly within the platform for data capture and interaction.
Out-of-the-Box Integrations
Enables seamless connection with current tech stacks for increased sales efficiency.
Readiness (Platform Dimension)
A module that helps customer-facing teams prepare and acquire necessary skills to deliver value and continuously enhance the buying experience.
Content (Platform Dimension)
A module dedicated to serving as a centralized, authoritative repository for customer-facing content that can be customized.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
9
Interface languages
44
Billing currencies

Interface languages

EnglishFrenchGermanSpanishItalianDutchPortugueseJapaneseChinese

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇳CNY🇮🇳INR🇲🇽MXN🇨🇭CHF🇷🇺RUB🇭🇰HKD🇸🇬SGD🇧🇷BRL🇸🇪SEK🇳🇿NZD🇰🇷KRW🇳🇴NOK🇿🇦ZAR🇹🇷TRY🇩🇰DKK🇵🇱PLN🇮🇱ILS🇲🇾MYR🇮🇩IDR🇹🇼TWD🇹🇭THB🇵🇭PHP🇨🇿CZK🇭🇺HUF🇦🇪AED🇨🇱CLP🇨🇴COP🇦🇷ARS🇸🇦SAR🇳🇬NGN🇪🇬EGP🇵🇰PKR🇻🇳VNDKWDQARBHD🇺🇾UYU🇵🇪PEN

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