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BingoForge

by BingoForge · Since 2017
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Active1+ countriesCloud
Quick facts
VendorBingoForge
Year launched2017
StatusActive
LocationJoanna, 10 Manuel Gonsalves Road, Bandra (West), Mumbai, Maharashtra 400050, IN
Countries served1+
Languages16
Integrations1+
Free tier
Free trial
Contact salesYES

About BingoForge

BingoForge is a hotel CRM software from BingoForge that provides sales automation tailored for the hotel industry. It combines BingoCRM for Hospitality, BingoHRMS for Hospitality, and BingoCRM for Travel Companies so hotels can effectively manage operations and improve customer relationships. This solution is designed for small, medium, and large hotels, resorts, and clubs, addressing their specific needs with a comprehensive approach. The software offers capabilities for event management and includes interface partners to ensure compatibility with other systems. The user-friendly design helps hotel staff simplify their sales processes and improve guest services. Key capabilities: BingoCRM for Hospitality BingoHRMS for Hospitality BingoCRM for Travel Companies BingoCRM for Event Management Interface Partners Best for: Hotels and resorts that need an integrated sales and hospitality management solution.

BingoForge, through its specialized CRM solution myhotelCRM, has carved a niche within the hospitality technology space by delivering a product tailored explicitly for the operational and sales needs of hotels, resorts, clubs, and other similar establishments. Unlike generic CRM platforms that attempt to serve all industries, myhotelCRM is purpose-built to handle the nuances of hotel sales cycles and client engagement strategies. This vertical focus lends the platform a strong value proposition for properties looking to streamline their sales operations, boost direct revenue, and better manage their customer relationships. From lead acquisition through social media and web channels to nurturing them into confirmed bookings or event contracts, myhotelCRM emphasizes automation and process alignment with hotel workflows. This is not just a CRM with hotel-friendly features—it is a system grounded in the hospitality context, allowing hotels to maintain their internal processes while integrating a powerful digital tool to manage and enhance them. The platform’s functionality is structured to offer value across the spectrum of property sizes.

Pros & Cons

What users like
  • +Comprehensive CRM tailored for hotel sales operations.
  • +Adaptable solutions for small, medium, and large hotel businesses.
  • +Automation features, including auto lead sourcing and opportunity management.
  • +Strong reporting capabilities with customizable dashboards.
  • +Integration with third-party APIs like PMS, IVR, and RMS for seamless operations.
  • +Focused on increasing direct sales revenue with efficient strategies.
What users flag
  • May require customization based on specific hotel needs.
  • No mention of mobile app availability for on-the-go management.

Features

Key features

Hotel Sales Automation
The software is specifically designed to automate sales processes within the hospitality industry, streamlining operations for hotel sales teams.
ERP Integration (Implied)
As a "Hotel Sales Automation & ERP Software Company," their CRM likely integrates with broader Enterprise Resource Planning functionalities for hotels.
Flexible Adaptation to Sales Processes
myhotelCRM is designed to work with existing hotel sales operation processes and can adapt to changes as required by individual hotel partners.
Lead to Opportunity Management
The system helps hotels capture leads from various sources (including social media and websites) and effectively convert them into sales opportunities.
Tiered Solutions for Different Hotel Sizes
Bingoforge offers Lite, Business, and Enterprise versions of myhotelCRM tailored to the specific needs of small, medium, and large hotels or chains.
Customizable Reporting
The platform provides a powerful reporting system with the flexibility for users to customize reports and access relevant data.

Additional features

Hotel Sales CRM Solution
The software provides CRM functionalities specifically for hotel sales teams.
Sales Automation
Automates various sales processes to improve efficiency.
ERP Software (Implied)
The company also offers ERP solutions, suggesting potential integration.
Optimize Sales Operations
Aims to improve and streamline hotel sales processes.
Unified Sales Platform
Offers a single platform for managing all sales operations.
Adaptable to Hotel Sales Processes
Designed to work with and adjust to existing hotel sales workflows.
Evolution-Focused Design
Built with the ability to evolve and adapt to changing needs.
Sales Channel Optimization
Helps hotels efficiently optimize revenue across all direct and indirect sales channels.
Direct Sales Revenue Growth
Users have reportedly experienced growth in direct sales revenues.
Lead Sourcing (Auto)
The Lite version includes automatic sourcing of leads.
Daily Sales Reports
The Lite version offers daily reports on sales activities.
Close and Manage Sales
Functionality to finalize and oversee sales deals.
Lost Lead Management
Tools to track and analyze lost sales opportunities.
Track Leads from External Sources
Ability to monitor leads originating from various external channels.
Customize Reports by User
Allows individual users to tailor reports to their needs.
Provide Relevant Access
Enables administrators to control data access for different users.
Add-on Modules (Business Version)
The Business version allows for adding modules based on specific hotel needs with a pay-per-need model.
Process-Driven Sales CRM (Business Version)
Emphasizes structured sales processes.
Powerful Reporting System (Business Version)
Offers robust reporting capabilities.
Free Hand to Customize (Business Version)
Provides extensive customization options for reporting.
Complete 360-degree Hotel Sale CRM Solution (Enterprise Version)
Offers a comprehensive set of features.
Third Party API Interfaces (Enterprise Version)
Supports integration with external systems like PMS, IVR, and RMS.
Extensive and Flexible Dashboard (Enterprise Version)
Provides a customizable overview of key metrics.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

1
Countries served
16
Interface languages
55
Billing currencies

Available in

India

Interface languages

EnglishSpanishFrenchGermanItalianPortugueseDutchRussianChineseJapaneseKoreanArabicTurkishHindiIndonesianVietnamese

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇨🇦CAD🇦🇺AUD🇯🇵JPY🇨🇳CNY🇮🇳INR🇨🇭CHF🇷🇺RUB🇰🇷KRW🇲🇽MXN🇧🇷BRL🇸🇬SGD🇭🇰HKD🇸🇪SEK🇳🇿NZD🇦🇷ARS🇿🇦ZAR🇳🇴NOK🇩🇰DKK🇹🇷TRY🇦🇪AED🇸🇦SAR🇹🇭THB🇮🇩IDR🇵🇱PLN🇮🇱ILS🇵🇭PHP🇨🇴COP🇲🇾MYR🇹🇼TWD🇳🇬NGN🇨🇱CLP🇵🇰PKR🇪🇬EGP🇻🇳VND🇨🇿CZK🇭🇺HUFQAR🇰🇪KES🇺🇦UAH🇷🇴RONBWP🇵🇪PENKZT🇲🇦MADHRKBHD🇱🇰LKRLBP🇪🇹ETBCRC🇹🇿TZS🇬🇭GHS

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