Blackninja Feedback logo
0(0 reviews)
Software Status:Sold

About Blackninja Feedback

Blackninja Feedback is a feedback management platform from Akira Technologies Corp. designed to gather and analyze customer insights. It provides tools for survey creation, data analysis, and reporting so businesses can improve their products and services based on real user input. Users can create customizable surveys and collect responses through multiple channels, giving them a comprehensive view of customer sentiment. The platform also offers visual reporting features to easily interpret data trends. Key capabilities: survey creation data analysis reporting tools customizable templates multi-channel distribution Best for: businesses and organizations that need to understand customer feedback for product development and service improvement.

Blackninja Feedback Details

Vendor
Akira Technologies Corp.
Year Launched
2022
Location
North Vancouver, British Columbia CA
Deployment
cloud
Training Options
demo, account manager, community
Countries Served
All Countries
Languages
English
Users
Customer Service Representatives, Marketing Managers, Business Owners
Industries Served
Customer Experience, Reputation Management, Review Management
Tags
Customer Experience Software, Blackninja Feedback

Blackninja Feedback's In-App Market Place

Does Blackninja Feedback have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

Usd ($)

Pros & Cons

  • 1. Comprehensive Guest Experience Management: Akira offers a unified platform to collect, analyze, and act on guest feedback across multiple channels, streamlining the entire guest experience.
  • 2. AI-Powered Automation and Insights: The software leverages AI for automated review responses, intelligent feedback categorization, proactive risk detection, and natural language data analysis, saving time and providing deeper insights.
  • 3. Centralized Data and Streamlined Operations: Akira centralizes multi-channel feedback, online reviews, and business listings, enabling efficient management and consistent online presence.
  • 4. Proactive Problem Solving: Features like Risk Detection and early trend analysis allow businesses to identify and address potential issues before they escalate, protecting their reputation and customer loyalty.
  • 1. Occasional technical glitches or bugs

Blackninja Feedback's Support Options

Email Address

say@helloakira.com

Blackninja Feedback's Alternatives