About BMC Helix CMDB
BMC Helix CMDB is a configuration management database software from BMC that supports enterprise-level technology management. It combines Workflow Orchestration, Mainframe Simplification, and Support & Services to help organizations manage their IT assets and services effectively. This solution allows for accurate asset management and improved service delivery, which are crucial for digital change initiatives. BMC Helix CMDB provides insights into dependencies and relationships between configuration items, ensuring better decision-making and risk management. Key capabilities: Workflow Orchestration Mainframe Simplification Asset Tracking Relationship Mapping Reporting and Analytics Best for: IT departments that need comprehensive configuration management to support their operational processes and digital change goals.
BMC Helix CMDB Details
BMC Helix CMDB's In-App Market Place
Does BMC Helix CMDB have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), JPY (¥), AUD (A$), CAD (C$), CHF (Fr), CNY (¥), SEK (kr), INR (₹), KRW (₩)
Pros & Cons
- Strong integration with BMC ITSM for seamless data reconciliation.
- Highly customizable with open technology for flexibility.
- Robust feature set for comprehensive IT asset and configuration management.
- Excellent customer support from BMC.
- Reliable for managing payments and electronic signatures.
- Complex and sometimes convoluted interface, making data consumption challenging.
- Limited ROI if not implemented correctly.
- Difficult to get a clear and quick view of Configuration Items (CIs).
- Requires manual effort for document processing and contract resigning.
- UI could be more user-friendly with a cleaner design.
BMC Helix CMDB's Support Options
Email Address
education@bmc.comContact
+1 (713) 918 2950Documentation
https://docs.bmc.com/docs/dashboard.actionCommunity Forums
https://community.bmc.com/