BoomSonar Suite logo

BoomSonar Suite

by BoomSonar · Since 2009
No reviews yet
ActiveAvailable globallyCloud
Quick facts
VendorBoomSonar
Year launched2009
StatusActive
LocationRoute de Boudry 16 CH-2016 Cortaillod Neuchatel, Switzerland
Countries servedGlobal
Languages2
IntegrationsN/A
Free tierNO
Free trialNO
Contact salesYES

About BoomSonar Suite

BoomSonar Suite is a web and social media business intelligence platform. It provides tools for real-time monitoring, social media management, online reputation management, social media analytics, and Social CRM for brands and agencies.

BoomSonar Suite is an all-in-one web and social media intelligence platform designed for brands and agencies. It integrates several key modules including real-time social media monitoring, account management, analytics, and online reputation management. Core features include a unified inbox for managing customer interactions, content scheduling, a Social CRM for tracking customer relationships, and real-time alerts for crisis management. The platform also includes BoomSocial, a free tool for social media analytics and competitor tracking. Deployment is cloud-based. Pricing is not publicly available and requires requesting a demo. Support is available via email and phone, but a dedicated docs site or community forum is not advertised.

Pros & Cons

Pros
  • Offers a comprehensive, all-in-one platform for social media monitoring, management, and analytics.
  • Includes a fully integrated Social CRM to manage customer relationships and service.
  • Provides real-time alerts for crisis management and reputation protection.
  • Features a free integrated tool, BoomSocial, for performance analytics and competitor tracking.
  • Supports location-based monitoring for geo-targeted campaign insights.
Cons
  • Advanced feature suite can be complex for small local businesses.
  • Dependent on social media platform API rate limits and structural updates.
  • Extensive module suite requires initial onboarding time for non-technical teams.

Features

Key features

Web & Social Media Monitoring

Listen to websites and social media in real-time to analyze results and access big data.

Social Media Management

Manage all social media accounts from a single platform with a unified inbox for comments and messages, content scheduling, and publishing.

Social CRM

Engage with customers, assign tasks to team members, and view conversation histories to improve customer satisfaction.

Social Media Analytics

Measure social media performance, track fan growth, analyze post engagement, and monitor competitors for free with the integrated BoomSocial tool.

Real-Time Alerts

Receive notifications for significant volume increases, influencer mentions, and potential crises to protect brand reputation 24/7.

Additional features

Online Reputation Management

Utilize a full suite of tools to manage brand reputation around the clock.

Smart Algorithm

Benefit from AI-supported smart suggestions and spam-free results.

Streaming Dashboards

Visualize and report data through customizable, real-time dashboards.

Location-Based Monitoring

Access detailed real-time insights about national, regional, and local coverage and trends.

Influencer Identification

Use ready-made lists and monitoring to identify and track influencers, journalists, and bloggers.

Competitor Analysis

Analyze competitor actions and compare social media performance to inform strategy.

Historical Data Access

Access an archive of social media performance data for analysis.

Third-Party Integration

Easily integrate with 3rd party platforms to extend functionality.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
2
Interface languages
2
Billing currencies

Interface languages

EnglishTurkish

Billing currencies

🇺🇸USD🇪🇺EUR

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