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BOSS811

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Software Status:Active

About BOSS811

BOSS811 is a damage prevention software platform from BOSS Solutions that supports utility and excavation companies in managing underground utility locating requests. It provides features such as automated ticket management, real-time notifications, and reporting tools so users can ensure compliance and reduce response times. This platform is designed to improve communication between stakeholders and facilitate safer excavation practices by providing easy access to critical information. The system helps organizations simplify their workflows, minimize risks, and maintain regulatory standards. Key capabilities: ticket tracking real-time alerts comprehensive reporting user-friendly interface integration with GIS systems Best for: utility companies and excavation contractors that need to manage utility locating processes effectively.

BOSS811 Details

Vendor
BOSS Solutions
Year Launched
1997
Location
350 Research Ct, Ste 110 Peachtree Corners, GA 30092
Deployment
cloud
Training Options
documentation, videos, live online, in person, community
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese, Dutch, Russian, Chinese, Japanese, Korean, Arabic, Turkish, Greek, Swedish, Danish, Norwegian, Finnish, Polish, Czech, Hungarian, Slovak, Bulgarian, Romanian, Slovenian, Croatian, Serbian, Ukrainian, Lithuanian, Latvian, Estonian
Users
Utility Locators, Field Technicians, GIS Specialists, Public Works Managers, Dispatchers, Damage Prevention Coordinators, Operations Supervisors, Compliance Officers, Risk Management Analysts
Industries Served
Electric Utilities, Water Utilities, Sewer Utilities, Gas and Pipeline Operators, Telecommunications, Cable and Broadband Providers, Municipal Public Works, Underground Utility Locating Services, Construction and Excavation Services
Tags
GIS, Government, Municipal, Utility Management Systems, Public Works, BOSS811

BOSS811's In-App Market Place

Does BOSS811 have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

No

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), CAD (CA$), AUD (A$), JPY (¥), CNY (CN¥), INR (₹), RUB (₽)

Pros & Cons

  • The automation of afterhours callouts for emergency locates saves time and restores work-life balance for supervisors.
  • The platform improves productivity across all aspects of the locating experience.
  • Attaching Kmz files to view plant data is a valuable feature that saves significant time.
  • Ticket management exceeds expectations by combining map locations with utilities, resulting in time and cost savings.
  • Eliminating reliance on fax machines and landlines reduces recurring charges and modernizes operations.
  • Technicians were initially hesitant about another software change, though the transition was ultimately smooth.
  • The mobile app can be slow when loading maps and occasionally times out, requiring reloads.
  • Custom reporting, offered for a fee, did not deliver accurate or useful results, requiring manual data collection.
  • The program’s interface could benefit from more color and modern design elements to distinguish features.

BOSS811's Support Options

Email Address

support@boss-solutions.com

Community Forums

https://forum.bossdesk.io/login

Chatbot

Available

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