About Boxtal
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Boxtal Details
Vendor
Boxtal
Year Launched
2009
Location
4, Boulevard des Capucines Paris, Île-de-France 75009, FR
Deployment
cloud
Training Options
demo, account manager, community
Countries Served
France
Languages
English, French
Users
E-commerce Managers, Logistics Coordinators, Warehouse Managers, Online Retailers, Customer Support Agents
Industries Served
E-commerce, Retail, Logistics & Supply Chain, Freight and Shipping, Wholesale Distribution
Tags
Shipping, Logistics, E-commerce, Multi-carrier, Automation, Tracking, Insurance, Marketplace Integrations
Boxtal's In-App Market Place
Does Boxtal have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
NA
Pricing Options
Free trial
Free version
Request a quote
Promo Offer
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CNY (¥), CHF (CHF), SEK (kr), NOK (kr), DKK (kr), SGD (S$), HKD (HK$), KRW (₩), INR (₹), RUB (₽), MXN (Mex$), BRL (R$).
Pros & Cons
- Effective software for managing shipments (when it works)
- Useful for daily use and handling regular orders (positive for small businesses)
- Extremely poor customer service (slow replies, lack of responsibility)
- Refund and insurance issues with lost parcels (delays, partial refunds, or refusals)
- Miscommunication between Boxtal and carriers (e.g., FedEx, Chronopost)
- Customers cannot contact carriers directly when using Boxtal