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Software Status:Active

About Brand24

Brand24 is a social media monitoring software from Brand24 Global Inc. that tracks online mentions and conversations. It provides real-time monitoring, analytics, and reporting so users can understand their brand's presence across the internet. The platform collects mentions from various sources, analyzes sentiment, and generates comprehensive reports to aid decision-making. Users can set up alerts for specific keywords and track engagement metrics to assess the effectiveness of their marketing efforts. Key capabilities: real-time tracking sentiment analysis keyword monitoring custom reporting competitive analysis Best for: marketing professionals and businesses needing to manage their online reputation and gain insights into audience engagement.

Brand24 Details

Vendor
Brand24 Global Inc.
Year Launched
2010
Location
Brand24 Global Inc. 121 Executive Circle Daytona Beach, FL 32114 USA
Deployment
cloud, ios, android
Training Options
documentation, videos, live online, in person
Countries Served
All Countries.
Languages
English, Spanish, Portuguese
Users
Marketing Managers | Community Specialists | Social Media Managers | PR Specialists.
Industries Served
Marketing and Advertising, Public Relations, Media and Communications, Retail and E-commerce, Technology, Small and Large Enterprises
Tags
Social Media Monitoring, Brand24

Brand24's In-App Market Place

Does Brand24 have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

0

Mini Apps

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($)

Pros & Cons

  • User-friendly and intuitive interface, making it easy to navigate.
  • Extensive brand and social media monitoring capabilities across platforms.
  • Effective cost-benefit ratio compared to competitors.
  • Comprehensive analytics and reporting features for actionable insights.
  • Excellent customer service with responsive support and customization options.
  • Monitoring precision can be inconsistent, occasionally pulling irrelevant results.
  • Limited functionality based on pricing tiers, particularly for keyword restrictions.
  • Difficulty in excluding similar-sounding or unrelated terms.
  • Cancellation process may be challenging for periodic users.
  • Lack of data for smaller or niche brands compared to other tools.

Brand24's Support Options

Email Address

help@brand24.com

Chatbot

Available

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