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Brevo Marketing Platform

by Brevo · Since 2012
No reviews yet
ActiveAvailable globallyCloudOn-premiseFree tier
Quick facts
VendorBrevo
Year launched2012
StatusActive
Location106 Bd Haussmann, Paris, Île-de-France 75008, FR
Countries servedGlobal
Languages6
Integrations150+
Free tierYES
Free trial
Contact salesYES

About Brevo Marketing Platform

Brevo Marketing Platform is a multichannel marketing software from Brevo that allows users to send marketing campaigns via email, SMS, and WhatsApp. It provides channels such as Email, SMS, and WhatsApp, as well as Web & mobile push notifications, Live chat, and Chatbot features so users can reach the audience through various mediums. Brevo also offers a free plan that includes up to 300 emails per day without requiring a credit card. Users can easily design professional campaigns in minutes using customizable templates. Key capabilities: Email marketing SMS marketing WhatsApp integration Web push notifications Live chat support Best for: marketers and businesses that need a comprehensive solution for multichannel communication.

Brevo Marketing Platform, developed by Brevo (formerly Sendinblue), is a versatile cloud-based solution designed to help businesses manage customer relationships and execute multi-channel marketing campaigns. Its primary purpose is to centralize email, SMS, WhatsApp, and chat communications while offering robust CRM and automation tools. Key features include AI-powered campaign optimization (Aura), dynamic segmentation, transactional messaging, and a built-in CRM for managing contacts and pipelines. The user interface is sleek and intuitive, with a modular layout that makes navigation effortless. Users can easily switch between campaign creation, contact management, and analytics dashboards. The drag-and-drop editor simplifies email and landing page design, while Aura, the AI assistant, offers smart suggestions for subject lines, content, and performance improvements—making it especially helpful for marketers seeking efficiency and insight. Brevo’s functionality is comprehensive. Users can build automated workflows triggered by customer behavior, send personalized messages across channels, and monitor engagement in real time. The platform supports WhatsApp campaigns, live chat, and transactional emails via SMTP. Consent management and GDPR compliance tools are built-in, which is a major advantage for global users.

Pros & Cons

What users like
  • +Powerful AI assistant for campaign optimization
  • +Affordable pricing with generous free tier
  • +All-in-one platform (email, SMS, CRM, chat)
  • +Strong data privacy and compliance tools
  • +Easy-to-use automation and segmentation features
What users flag
  • Limited design flexibility compared to some competitors
  • Advanced features gated behind higher-tier plans
  • Learning curve for complex workflows
  • Occasional deliverability issues for transactional emails
  • Limited native integrations with niche platforms

Features

Key features

AI Assistant (Aura)
Helps write, analyze, and optimize campaigns in real time
Email & SMS Campaigns
Create and send personalized messages across channels
Marketing Automation
Build workflows based on user behavior and triggers
CRM Integration
Manage contacts, deals, and pipelines
Segmentation & Personalization
Target users with dynamic content
Analytics Dashboard
Track performance metrics and engagement

Additional features

WhatsApp Campaigns
Live Chat & Chatbot
Landing Page Builder
Transactional Email & SMTP
Custom Forms & Consent Management
Multi-user Collaboration
API Access & Webhooks
GDPR & Data Compliance Tools

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Starter

USD 25

Business

USD 65

Countries & Languages

Global
Countries served
6
Interface languages
3
Billing currencies

Interface languages

EnglishFrançaisDeutschEspañolPortuguêsItaliano

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP

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