About Brilliant Customer Experience Management

Brilliant Customer use Management is a software platform from Brilliant Future that strengthens customer and employee relationships. It provides features such as login, employee survey EX platform, pricing and packages, and integrations so that organizations can move from measurement to actionable change. This smart and activating platform helps businesses actively engage with both customers and employees, leading to improved satisfaction and loyalty. Brilliant's versatile offerings ensure that businesses can tailor their approach based on specific needs and insights gained from data. Key capabilities: login employee survey EX platform pricing and packages integrations smart pulse Best for: organizations that need to improve their customer and employee engagement strategies.

Brilliant Customer Experience Management Details

Vendor
Brilliant Future
Year Launched
1996
Location
Brilliant Future AB Drottninggatan 26 111 51 Stockholm
Deployment
cloud
Training Options
documentation
Countries Served
All Countries
Languages
Swedish, English
Users
Marketers, Customer Service Representatives, Sales Representatives, Business Analysts, Product Managers, Customer Experience Managers
Industries Served
Healthcare, Education, Finance, Retail, Automotive, Technology, Hospitality, Transportation
Tags
Customer Experience Software, Brilliant Customer Experience Management

Brilliant Customer Experience Management's In-App Market Place

Does Brilliant Customer Experience Management have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CNY (¥), INR (₹), MXN (Mex$), BRL (R$), CHF (Fr), SEK (kr), SGD (S$), HKD (HK$), NOK (kr), KRW (₩), ZAR (R), RUB (₽), TRY (₺)

Pros & Cons

  • 1. It provides actionable insights from data, leading to informed decision-making.
  • 2. The platform is user-friendly and helps organizations systematically work with customer and employee experiences.
  • 3. It enables real-time feedback and visualization of goals and results, making follow-up easy.
  • 4. Brilliant has a proven track record of helping companies improve leadership and employee engagement over time.
  • 1. Limited customization options for advanced users

Brilliant Customer Experience Management's Support Options

Brilliant Customer Experience Management's Alternatives