BTS software logo

BTS software

by Kool Solutions
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ActiveAvailable globallyCloud
Quick facts
VendorKool Solutions
Year launched
StatusActive
Location11 George Street West Luton LU15AH England UK
Countries servedGlobal
Languages1
Integrations
Free tier
Free trial
Contact salesYES

About BTS software

BTS software is a project management platform from Kool Solutions that supports team collaboration and task tracking. It includes project scheduling, resource allocation, and performance analytics so teams can manage their projects efficiently. BTS software provides real-time updates and customizable dashboards to help users monitor progress and adjust plans as needed. It is designed to facilitate detailed reporting and improve communication among team members. Key capabilities: project scheduling resource allocation performance analytics customizable dashboards detailed reporting Best for: project managers and teams that need to track progress and collaborate effectively on tasks.

Kool CRM is a robust Customer Relationship Management (CRM) software designed to help businesses effectively manage their customer interactions, enhance relationships, and drive sales. One of its standout features is its intuitive user interface, which makes it easy for users to navigate and access key functions. The design is clean and modern, with a focus on providing a seamless user experience. The software's core functionalities set it apart from competitors, with innovative tools for lead management, contact tracking, and sales automation. The ability to customize workflows and automate tasks streamlines operations and improves efficiency. Additionally, Kool CRM offers advanced analytics and reporting capabilities, providing valuable insights to help businesses make informed decisions and drive growth. When it comes to performance, Kool CRM excels in speed, efficiency, and reliability, even when handling large datasets or complex operations. The software is designed to be fast and responsive, ensuring a smooth user experience. It seamlessly integrates with other tools and platforms, making it easy to connect with existing systems and enhance productivity.

Pros & Cons

What users like
  • +Tailored for African Businesses: Built with local business needs and currencies in mind.
  • +Modular Design: Offers various functional modules beyond CRM like HRM and ticketing.
  • +Customizable: Adaptable to different organization sizes and processes.
  • +Affordable for SMEs: Designed to fit the budget of small-to-medium-sized businesses.
What users flag
  • Lack of Global Integrations: Doesn’t offer out-of-the-box integration with major platforms (e.g., Slack, Zapier, Google Workspace).
  • Limited Public Documentation: Sparse online resources or knowledge base.
  • Unclear Pricing: No visible pricing makes budgeting and comparison difficult.
  • No Marketplace: Doesn’t support plug-ins or third-party extensions.

Features

Key features

Lead and Opportunity Management
Capture and track leads, assign tasks, and monitor sales pipelines.
Customer Database
Centralized database of contacts and organizations.
Sales Automation
Automates follow-ups, reminders, and task assignments.
Task and Activity Tracking
Monitor team activities and project milestones.
Support Ticket System
Built-in helpdesk and issue resolution tracking.
HRM Module
Human resource management features including employee tracking.
Document Storage
Upload and manage files related to contacts or projects.
Dashboard and Reporting
Visual analytics on sales, leads, and employee activity.

Additional features

Contact Management
Store and organize customer and prospect information in one place.
Lead and Opportunity Tracking
Monitor potential sales leads and their progress through the sales funnel.
Sales Forecasting
Predict future sales based on current data to help with planning.
Task Scheduling
Assign and track tasks and activities for team members.
Document Management
Upload, store, and manage files related to customers and projects.
Customizable Dashboards
Visualize key business metrics and data in a tailored dashboard.
Customer Support/Ticketing
Manage customer service requests and track resolution status.
HRM (Human Resource Management)
Manage employee information, attendance, and related HR tasks.
Asset and Inventory Tracking
Keep track of company assets and inventory levels.
Project Management
Plan, execute, and monitor projects and their progress.
Email Notification
Automatic alerts and reminders via email for tasks or updates.
Internal Messaging System
Communication tool for team collaboration within the software.
Client Login Portal
Allows clients to log in and view relevant information or requests.
Role-based Permissions
Control user access and permissions based on their role.
Calendar Integration
Sync and manage events and appointments within a calendar view.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
1
Interface languages
16
Billing currencies

Interface languages

English

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇭CHF🇨🇳CNY🇮🇳INR🇷🇺RUB🇰🇷KRW🇧🇷BRL🇸🇪SEK🇳🇿NZD🇿🇦ZAR🇲🇽MXN

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