Business Manager 365 logo

Business Manager 365

by Liberty One Software · Since 2002
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ActiveAvailable globally
Quick facts
VendorLiberty One Software
Year launched2002
StatusActive
Location147 Triad West Drive, O'Fallon, Missouri 63366
Countries servedGlobal
Languages12
Integrations5+
Free tierN/A
Free trialN/A
Contact salesN/A

About Business Manager 365

Business Manager 365 is a management software from Microsoft designed to support businesses. It combines Microsoft 365, Bing Wallpaper, and Microsoft Edge so users can manage their operations efficiently. This platform offers integrated tools for collaboration, productivity, and web browsing, allowing teams to work effectively and stay connected. The inclusion of Microsoft 365 ensures access to essential applications for document creation and communication. With Bing Wallpaper, users can personalize their workspace, while Microsoft Edge provides a secure browsing use for business activities. Key capabilities: Microsoft 365 integration Customizable workspace Secure web browsing Collaborative tools Cloud storage Best for: businesses that need comprehensive management solutions to improve productivity and communication.

Business Manager 365 is a comprehensive business management platform developed by Liberty One Software, LLC., designed primarily for service-based companies looking to unify operations within a single integrated solution. The platform combines CRM, ERP, field service, inventory management, scheduling, reporting, and human resources features, reducing reliance on multiple disconnected systems. Its mobile help desk ticket app supports field technicians, while built-in barcoding and document management help streamline inventory and file organization. Security is role-based, enabling companies to control access effectively. API integrations with tools like Microsoft Exchange, QuickBooks Cloud, Clover, and ServiceNow extend its usefulness with existing business technology stacks. Deployment options include cloud-hosted and on-premise installations, offering flexibility for different business requirements. Support is offered via phone and email, though public documentation and community forums are not openly displayed, and pricing structures are customized rather than transparent. While well-rounded and functional, Business Manager 365’s visibility and ecosystem could improve with clearer public resources and social engagement.

Pros & Cons

Pros
  • Provides a unified platform that centralizes operations and eliminates fragmented software tools
  • Offers strong field service mobility allowing technicians to access tickets and data anywhere
  • Includes robust inventory and asset tracking through integrated barcode functionality
  • Supports integration with major business systems like accounting and productivity platforms
  • Delivers comprehensive scheduling and dispatch tools that reduce delays and idle time
Cons
  • Interface may feel complex for first-time users due to the breadth of integrated modules
  • Customization and setup can require professional services, increasing initial onboarding time
  • Advanced analytics may need configuration before delivering actionable business insights
  • Mobile performance can vary depending on device type and network connectivity conditions
  • Reporting customization may take time to align fully with specific business KPIs

Features

Key features

Mobile Help Desk Ticket App

Enables field teams to create, update, and resolve service tickets in real time

Barcoding

Supports barcode scanning for accurate tracking of inventory, parts, and assets

Client Management

Centralizes customer profiles, history, and service interactions in one system

Service Ticket Management

Manages job requests, assignments, progress, and closures efficiently

Project Management

Plans, tracks, and controls projects with tasks, timelines, and resources

Reporting & Analytics

Provides dashboards and reports for operational and performance insights

Scheduling

Automates job, staff, and resource scheduling to improve response time and utilization

Additional features

Mobile Help Desk Ticket App

Field-accessible ticket creation, updates, and resolution tracking

Barcoding

Barcode-based identification and movement tracking of parts and equipment

Client Management

Storage and management of customer data and communication history

Service Ticket Management

End-to-end service request and workflow handling

Document Management

Central repository for storing, organizing, and retrieving business documents

Project Management

Task, milestone, and resource management for projects

Parts, Assets, and Inventory Management

Controls stock levels, asset lifecycles, and part usage

Customer Relationship Management (CRM)

Manages sales pipelines, leads, and customer relationships

Enterprise Resource Management (ERM)

Integrates operational, financial, and resource processes

Reporting & Analytics

Custom and standard reports with performance metrics

Scheduling

Workforce and job scheduling with calendar and dispatch tools

Quality Assurance Management

Tracks inspections, compliance, and service quality checks

Human Resources Management

Manages employee records, roles, and performance data

API Integrations

Connects with external systems such as accounting and productivity tools

Security

Role-based access control and data protection features

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
12
Interface languages
13
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianPortugueseChinese (Simplified)Chinese (Traditional)DutchJapaneseKoreanRussian

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇯🇵JPY🇦🇺AUD🇨🇦CAD🇨🇭CHF🇨🇳CNY🇸🇪SEK🇳🇴NOK🇩🇰DKK🇳🇿NZD🇲🇽MXN

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