C3 Hive logo

C3 Hive

by C3.ai
No reviews yet
ActiveAvailable globallyCloud
Quick facts
VendorC3.ai
Year launchedN/A
StatusActive
LocationUnited States
Countries servedGlobal
Languages6
IntegrationsN/A
Free tierNO
Free trialNO
Contact salesYES

About C3 Hive

A portal for suppliers, carriers, and drivers to coordinate deliveries and receive notifications for supply chain operations.

C3 Hive connects logistics participants through a shared environment for delivery communication and facility coordination. Drivers can provide arrival updates, report delays, and complete digital check-in, while carriers and site teams gain clearer visibility into upcoming and active visits. The platform supports communication before arrival and during on-site work, including directions, door assignments, and loading or unloading updates. Its mobile browser access allows drivers to participate without downloading a dedicated application. Carrier portals consolidate appointments associated with C3 Reservations, helping teams manage activity across participating facilities. C3 Hive works alongside C3’s dock scheduling and yard management products, extending operational coordination to external participants. Offerings include Gate & Site Flow, focused on access and driver handling, and Routes, which adds route-oriented capabilities such as driver rosters and equipment tracking. Available functions depend on the package, connected systems, and facility configuration. Organizations can connect ERP and transportation management systems, although named third-party application compatibility should be confirmed with C3 Solutions. The platform serves logistics environments where timely arrivals, clear instructions, and coordinated site activity matter.

Pros & Cons

Pros
  • Centralized communication helps drivers, carriers, and facilities coordinate shared delivery activities.
  • Arrival updates help facility teams anticipate delays and adjust operational preparations.
  • Mobile browser access allows driver participation without downloading a dedicated application.
  • Digital check-in reduces repetitive manual arrival processing at participating logistics facilities.
Cons
  • Public subscription prices are unavailable, requiring direct contact for commercial quotations.
  • Phone-number login may incur fees charged by the user’s mobile provider.
  • Available capabilities depend on selected packages and individual facility implementation configurations.
  • ERP and TMS integration compatibility requires confirmation for each external application.

Features

Key features

Real-Time Communication

Connect drivers, carriers, and facility teams through real-time messages and updates, helping participants share instructions and coordinate delivery activity before arrival and during on-site work.

Carrier Appointment Portal

Consolidate appointments for participating C3 Reservations customers within a carrier portal, helping teams review activity across facilities and reduce fragmented access to delivery scheduling information.

On-Site Driver Instructions

Provide drivers with site directions, door assignments, and loading or unloading updates, helping them understand required actions and remain connected throughout visits to participating facilities.

Arrival and Delay Visibility

Share arrival estimates and delay updates so facilities can anticipate incoming vehicles, prepare resources, and respond to schedule changes before disruptions affect dock operations.

Digital Driver Check-In

Allow drivers to check in digitally through mobile devices or kiosks, capturing arrival information and reducing repetitive entry during facility gate and reception processing activities.

Additional features

Centralized Logistics Communication

Maintain communication between drivers, carriers, and facilities through shared updates and instructions. This collaboration supports delivery coordination before arrival and during site visits, helping operational teams address changes and keep participants informed about the work taking place at participating locations.

Door Assignments and Loading Updates

Communicate site directions, door assignments, and loading or unloading status to drivers during their visits. Clear operational instructions help drivers understand where to go and what happens next, supporting coordination between external transportation participants and the staff managing facility activities

Delivery ETA Updates

Share delivery ETA information and driver-reported delays with facility teams. This visibility helps operations identify changes before trucks reach the gate and gives staff more time to reconsider loading plans, door availability, and appointment arrangements when incoming transportation schedules shift.

Advance Driver Check-In

Allow drivers to complete preliminary arrival steps before reaching a facility. Advance check-in gives operations earlier information about expected visits and supports preparation for incoming vehicles, helping teams coordinate arrival handling alongside the appointments managed through their connected C3 environment.

Mobile and Kiosk Check-In

Enable drivers to complete digital check-in through mobile devices or facility kiosks. Capturing arrival details electronically helps reduce paper handling and repetitive gate entry, while providing site teams with information needed to coordinate the next steps in the visit process.

Pricing

Free trial
Free version
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Countries & Languages

Global
Countries served
6
Interface languages
1
Billing currencies

Interface languages

EnglishSpanishFrenchGermanPortugueseDutch

Billing currencies

🇺🇸USD

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