About CADENCE
CADENCE is a conversation intelligence platform from Mongoose that helps institutions boost student engagement, retention, and alumni giving. It combines features such as data-driven outcomes, improved engagement across admissions and student success, and insights from educational leaders to support informed decision-making. By using conversation intelligence, institutions can gain valuable insights into student interactions, track engagement metrics, and improve communication strategies. The platform caters to over 1,000 educational institutions, making a significant impact on their retention and advancement efforts. Key capabilities: data-driven analysis engagement tracking communication insights institutional reporting user feedback integration Best for: educational institutions that need to improve student engagement and retention strategies.
CADENCE Details
CADENCE's In-App Market Place
Does CADENCE have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), AUD ($), CAD ($), JPY (¥), CNY (¥), INR (₹), RUB (₽), BRL (R$), MXN ($), CHF (Fr), SEK (kr), SGD ($), NZD ($), HKD ($), NOK (kr), KRW (₩), TRY (₺), ZAR (R), AED (د.إ), SAR (ر.س), DKK (kr), PLN (zł), THB (฿), TWD (NT$), MYR (RM), IDR (Rp), PHP (₱), CZK (Kč), HUF (Ft), HKR (kn), ISK (kr), HRK (kn), RON (lei), ARS ($), CLP ($), COP ($), CRC (₡), EGP (E£), ILS (₪), KES (KSh), KWD (د.ك), MAD (MAD), PEN (S/.)
Pros & Cons
- • Excellent Customer Service: Mongoose Cadence has a responsive and supportive customer service team dedicated to ensuring users get the most out of the product.
- • Value for Money: The company is mindful of budget constraints, making users feel their investment is valued and contributing to their success.
- • User-Friendly Software: The software is intuitive, with a clear website layout and easy-to-use messaging features.
- • Effective Campaign Tracking: Users appreciate the ability to track messages as part of a campaign, which adds value to their communication efforts.
- • Positive Team Interaction: The Cadence team is noted for being helpful, fun, and kind, contributing to a positive overall experience.
- • Link Filtering: Links get filtered, but this is an issue with carriers rather than the software itself.
- • Updating Incorrect Numbers: There's a challenge in updating incorrect phone numbers across the system, which can be cumbersome.
- • Import Limitations: The software restricts importing more than about 10,000 students at a time, causing reports to stall if the data set is too large, limiting the ability to handle larger groups efficiently.
CADENCE's Support Options
Email Address
info@hellomongoose.comContact
+1 716-331-8015