Calenso logo

Calenso

by Calenso · Since 2016
No reviews yet
ActiveAvailable globallyCloudOn-premise
Quick facts
VendorCalenso
Year launched2016
StatusActive
LocationLuzern, Luzern 6000, CH
Countries servedGlobal
Languages16
Integrations22+
Free tierN/A
Free trialN/A
Contact salesYES

About Calenso

Calenso is an appointment booking software from Calenso that helps companies digitize their customer appointments, events, and queues. It combines features like booking a call, managing insurances, handling authorities and administrations, and catering to financial service providers, so companies can arrange more appointments with less effort. The platform offers tailored solutions for teams, SMEs, and larger enterprises, enabling intelligent appointment scheduling with a fully automated appointment process. With Calenso, businesses can strengthen customer loyalty and efficiently manage their scheduling needs. Key capabilities: appointment booking event management queue management automation tools customer engagement Best for: companies and organizations that need efficient appointment scheduling and customer interaction management.

Calenso is an innovative online booking and appointment management platform designed to streamline the scheduling process for businesses across various industries. Its primary purpose is to simplify the way clients book services, reducing administrative burdens for service providers. Key features of Calenso include customizable booking pages, automated notifications, integrated payment processing, and analytics tools that provide insights into booking patterns and client behavior. This comprehensive set of functionalities makes it particularly appealing for businesses in sectors such as healthcare, beauty, fitness, and education. The user interface of Calenso is clean, modern, and intuitive, making it easy for users to navigate through its various functionalities. Upon logging in, users are greeted with a well-organized dashboard that provides a snapshot of upcoming appointments, client details, and key metrics. Unique design elements, such as drag-and-drop calendar functionality and customizable booking forms, enhance the overall user experience. The interface is designed to be user-friendly, ensuring that even those with limited technical skills can manage their bookings efficiently.

Pros & Cons

Pros
  • User-friendly interface that simplifies the booking and appointment management process.
  • Comprehensive features including customizable booking pages, automated notifications, and integrated payment processing.
  • Robust analytics tools that provide valuable insights into client behavior and booking trends.
  • High performance and reliability, capable of handling a large volume of appointments without lag.
  • Strong integration capabilities with third-party applications like Google Calendar and payment gateways.
  • Responsive customer support with a comprehensive knowledge base and community forum.
Cons
  • Some users may initially find the extensive feature set overwhelming.
  • Advanced functionalities may require training for new users to utilize effectively.
  • Limited customization options for certain aspects of the booking experience.

Features

Key features

1. Online Appointment Booking

Allows customers to book appointments online through a website or mobile app, reducing phone calls and emails.

1. Automated Scheduling

Automates scheduling processes, eliminating manual errors and saving time.

1. Customizable Booking Page

Personalizes the booking page with company branding, logo, and colors.

1. Appointment Reminders

Sends automatic reminders to customers via email or SMS, reducing no-shows.

1. Calendar Sync

Integrates with Google, Outlook, and iCal calendars to avoid scheduling conflicts.

1. Online Payment Integration

Allows customers to pay online, reducing administrative tasks.

1. Multilingual Support

Supports multiple languages, catering to diverse customer bases.

1. Data Protection and Security (DSGVO, ISO 27001)

Ensures compliance with data protection regulations, safeguarding customer data.

1. Branding and White Labeling

Allows companies to customize the booking platform with their branding.

1. Integration with Third-Party Apps (Zoom, Microsoft Teams, Unblu)

Integrates with popular video conferencing and collaboration tools.

Additional features

1. Online Appointment Booking

Allows customers to book appointments online through a website or mobile app, reducing phone calls and emails.

1. Automated Scheduling

Automates scheduling processes, eliminating manual errors and saving time.

1. Customizable Booking Page

Personalizes the booking page with company branding, logo, and colors.

1. Appointment Reminders

Sends automatic reminders to customers via email or SMS, reducing no-shows.

1. Calendar Sync

Integrates with Google, Outlook, and iCal calendars to avoid scheduling conflicts.

1. Online Payment Integration

Allows customers to pay online, reducing administrative tasks.

1. Multilingual Support

Supports multiple languages, catering to diverse customer bases.

1. Data Protection and Security (DSGVO, ISO 27001)

Ensures compliance with data protection regulations, safeguarding customer data.

1. Branding and White Labeling

Allows companies to customize the booking platform with their branding.

1. Integration with Third-Party Apps (Zoom, Microsoft Teams, Unblu)

Integrates with popular video conferencing and collaboration tools.

1. 1

1 Appointments: Enables scheduling for individual appointments.

1. Group Appointments

Allows multiple customers to book the same appointment slot.

1. Conference Dates

Facilitates scheduling for meetings with multiple participants.

1. Recurring Appointments

Enables repeat appointments at regular intervals.

1. Buffer Time Management

Automatically adds buffer time between appointments.

1. Customizable Reminder Templates

Personalizes reminder messages.

1. Automated Email Notifications

Sends automatic email notifications for appointments, cancellations, and rescheduling.

1. Mobile Optimization

Ensures a seamless booking experience on mobile devices.

1. Swiss Hosting (ISO 27001 certified)

Provides secure hosting in Switzerland.

1. AES-256 Encryption

Encrypts data using advanced security standards.

1. Regular Security Audits

Conducts periodic security audits to ensure data protection.

1. Statistics and Analytics

Provides insights into booking metrics.

1. Integration with Google Tag Manager and Adobe Analytics

Enables tracking and analysis.

1. Professional Advice and Support

Offers expert guidance and support.

1. Help Center and Knowledge Base

Provides self-service resources.

1. Training and Onboarding

Offers training and onboarding for seamless integration.

1. Customer Engagement Tools

Enhances customer interaction.

1. ROI Calculator

Calculates return on investment.

1. Vulnerability Disclosure Policy

Ensures transparent vulnerability reporting.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

basic
EUR 24.9/mo
billed monthly

Countries & Languages

Global
Countries served
16
Interface languages
18
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianPortugueseDutchDanishNorwegianSwedishFinnishPolishRussianChineseJapaneseKorean.

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇳CNY🇮🇳INR🇦🇪AED🇸🇬SGD🇿🇦ZAR🇨🇭CHF🇳🇿NZD🇸🇪SEK🇳🇴NOK🇩🇰DKK🇲🇽MXN🇧🇷BRL

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