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Call Accounting Mate

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Software Status:Active

About Call Accounting Mate

Call Accounting Mate is a call accounting software from Callaccounting.ws that provides detailed analysis of telephone usage and costs. It includes features such as call detail recording, expense tracking, and reporting tools so businesses can monitor and manage their telecommunication expenses effectively. This software supports various telecommunication systems and allows for the integration of user-defined parameters for customized reporting. Administrators can easily identify trends, make budgetary adjustments, and reduce unnecessary costs. Key capabilities: call detail recording expense tracking customizable reporting multi-site support user-defined parameters Best for: businesses and organizations that need to analyze and control telecommunication costs.

Call Accounting Mate Details

Vendor
Callaccounting.ws
Year Launched
2001
Location
Canada
Deployment
cloud
Training Options
demo, account manager, community
Countries Served
All Countries
Languages
English
Users
Administrator, Manager, Accountant, Receptionist
Industries Served
Healthcare, Education, Finance, Retail
Tags
Call Accounting Software, Call Accounting Mate

Call Accounting Mate's In-App Market Place

Does Call Accounting Mate have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($)

Pros & Cons

  • 1. Easy to Use: The software is advertised as user-friendly with features like collapsible menus, tooltips, and context-sensitive help.
  • 2. Web-Based: Accessible from any browser on a network, eliminating the need for client-side installations.
  • 3. Lightweight: The software footprint is small (under 2MB) and can run on older machines with minimal RAM requirements.
  • 4. Extensive Reporting: Offers a variety of reports in PDF and Excel formats with customizable filters.
  • 5. Flexible Cost Calculation: Supports various costing methods including flat rate, tiered rates, toll-free identification, and cost calculation based on line number (useful for multiple carriers).
  • 6. Supports Multiple Features: Manages PIN/Account codes, tracks incoming/outgoing calls, integrates with a contact database, and offers statistical reports.
  • 7. Advanced Features: Includes a built-in query builder for advanced users and allows for scheduled reports via email and emergency notification for specific numbers.
  • 8. Customizable Views: Users can define how reports and data are displayed on screen.
  • 9. Regular Updates: The software receives frequent updates with easy installation mechanisms.
  • 10. Technical Support: Offers professional technical support via email or phone with a focus on quick response times.
  • 11. XML Interface: Enables integration with third-party applications for real-time data access.
  • 1. Limited Information: The advertised features don't mention call recording, which might be important for some users.
  • 2. Limited Integration Details: The extent of integration with other business software (CRM, PBX etc.) is not explicitly mentioned.
  • 3. Outdated Information: The website copyright date is 2004, raising questions about the software's continued development and security updates.

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