Call Logic logo

Call Logic

by Double A Solutions · Since 2003
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ActiveAvailable globallyCloud
Quick facts
VendorDouble A Solutions
Year launched2003
StatusActive
Location3139 N Republic Blvd, Toledo, Ohio 43615, US
Countries servedGlobal
Languages10
Integrations3+
Free tierN/A
Free trialN/A
Contact salesN/A

About Call Logic

Call Logic is a call management software from Double A Solutions that provides tools for tracking and improving sales calls. It includes features like call tracking, reporting analytics, and lead management so users can improve their call strategies and convert more leads. With its comprehensive dashboard, users can monitor call performance and make data-driven decisions. The software also supports integrations with various CRM systems to simplify the sales process. Key capabilities: call tracking reporting analytics lead management CRM integration performance monitoring Best for: sales teams that need to manage and analyze their call activities effectively.

Call Logic by Double A Solutions is a robust auto dialer software designed to streamline call processes and improve efficiency in various industries, particularly in sales, customer support, and outbound marketing. Its primary purpose is to automate and optimize phone outreach by eliminating manual dialing and enhancing call management. Call Logic features advanced call-list organization, call logging, and a range of dialing options, including progressive and predictive dialing modes. Users benefit from features that facilitate smooth, professional, and organized communication with clients, which is especially useful for sales teams looking to maximize their outreach while keeping records precise and accessible. Call Logic's user interface is designed to be straightforward and user-friendly, making it easy for users to navigate even with minimal training. The dashboard is visually organized with clear icons and tabs that direct users to key features, such as contact lists, call history, and scheduling. The navigation flow is intuitive, allowing users to locate the functions they need quickly. Unique design elements, such as color-coded call statuses and customizable fields, provide a clean, streamlined view of calling progress.

Pros & Cons

Pros
  • Automation: Automates the dialing process, saving time and effort.
  • Real-time DNC Scrubbing: Ensures compliance with Do-Not-Call regulations.
  • Smart Caller ID: Improves call connect rates by customizing caller ID.
  • Call Recording: Provides valuable insights for training and quality assurance.
  • Whisper Coaching: Enables real-time coaching and feedback to agents.
  • Reporting and Analytics: Offers detailed insights into call performance and agent activity.
  • Flexible Pricing: Provides various pricing plans to suit different business needs.
  • Easy to Use: User-friendly interface and intuitive design.
  • CRM Integration: Integrates with popular CRM systems for seamless data synchronization.
Cons
  • Dependency on Internet Connectivity: Reliable internet connection is crucial for optimal performance.
  • Potential for Technical Issues: Like any software, it may experience occasional technical glitches.
  • Learning Curve: Users may require some training to fully utilize the software.
  • Cost: While pricing plans are flexible, the initial investment and ongoing subscription fees can be a factor.

Features

Key features

1. Call Campaigns

Create and manage outbound calling campaigns.

2. Real-Time DNC Scrubbing

Ensures compliance with Do-Not-Call regulations.

3. Smart Caller ID

Customize caller ID to improve call connect rates.

4. Call Recording

Records calls for quality assurance and training.

5. Transfer Calls

Easily transfer calls between agents.

6. Click-to-Call

Directly dial phone numbers from within the software.

7. Whisper Coaching

Allows supervisors to listen in on calls and provide real-time coaching.

8. Reporting and Analytics

Provides insights into call performance and agent activity.

Additional features

1. Voicemail Drop

Automatically leaves pre-recorded voicemails.

2. Emailing

Sends emails directly from within the software.

3. Calendar Integration

Schedules appointments and sets reminders.

4. CRM Integration

Integrates with popular CRM systems for seamless data synchronization.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Bronzeper Seat
USD 79.99/mo
billed monthly
Goldper Seat
USD 149.99/mo
billed monthly

Countries & Languages

Global
Countries served
10
Interface languages
1
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianPortugueseDutchRussianChineseJapanese

Billing currencies

🇺🇸USD

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