About Call Management CRM
Call Management CRM is a call management software from Runo that focuses on improving communication workflows. It provides features like call tracking, contact management, and reporting so users can efficiently manage their communications. This software is designed to simplify the process of handling calls and tracking their effectiveness. With detailed analytics, users can review call data and performance metrics to improve operational efficiency. Key capabilities: call tracking contact management reporting analytics user management Best for: businesses that need to manage inbound and outbound calls effectively.
Call Management CRM Details
Vendor
Runo
Year Launched
2019
Location
12
Deployment
cloud, ios, android
Training Options
documentation, videos, live online
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese, Dutch, Russian, Chinese
Users
Sales Teams: For managing and optimizing outbound sales efforts., Call Centers: For efficiently managing telecalling and customer interactions., Telecalling Teams: To streamline their calling processes and increase productivity., Small and Medium Businesses (SMBs): To manage customer calls and follow-ups at a lower cost.
Industries Served
Telemarketing, Outbound Sales, Customer Service, Call Centers, SMBs looking for low-cost CRM solutions
Tags
Call Management, CRM, Outbound Sales, Telecalling, Call Centers, Mobile CRM
Call Management CRM's In-App Market Place
Does Call Management CRM have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
NA
Pricing Options
Free trial
Free version
Request a quote
Promo Offer
Accepted Payment Currencies
Indian Rupees (₹)
Pros & Cons
- Scalability – Easy to scale as business needs grow.
- High Contact Ratio – Efficient at managing and reaching contacts.
- Low Cost – Low recurring cost and no capital investment required.
- Data Security – High level of security for sensitive information.
- Integration – Integrates seamlessly with CRM, WhatsApp, and email.
- Remote Calling – Allows for easy remote calling and tracking.
- Mobile-Only App – Limited functionality on mobile devices.
- iOS Limitations – Limited features on iOS platforms.