Call2Field

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Software Status:N/A

About Call2Field

Call2Field is a field service management software from Call2Field that supports organizations in managing their field operations. It provides features such as job scheduling, real-time tracking, and invoicing so businesses can improve efficiency and reduce operational costs. The software also allows for mobile access, enabling field workers to update job status and communicate with the office in real time. Call2Field integrates with various third-party applications, making it adaptable to existing workflows. Key capabilities: job scheduling real-time tracking invoicing mobile access third-party integration Best for: service-based businesses that need to manage field operations effectively.

Call2Field Details

Vendor

Call2Field

Year Launched

Location

Digitalquill Ltd., The Innovation Centre, Ventnor Exchange, Isle of Wight, PO38 1EY, United Kingdom

Deployment

Training Options

demo, account manager, community

Countries Served

All Countries

Languages

English, Spanish, French, German, Italian, Dutch, Portuguese, Russian, Chinese, Japanese

Users

Manager, Dispatchers, Technicians

Industries Served

Healthcare, Education, Finance, Retail

Call2Field's In-App Market Place

Does Call2Field have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

Mini Apps

1. Mobile App: Allow field service technicians to access their schedules

report updates

and communicate with the office from their mobile devices.

2. GPS Tracking: Track the real-time location of your field service technicians to optimize scheduling and improve customer service.

3. Inventory Management: Keep track of parts and equipment used in the field

manage stock levels

and streamline reordering processes.

4. Customer Portal: Provide customers with access to their service histories

schedules

and the ability to request service online.

5. Reporting Tools: Generate custom reports on key performance indicators

work orders

and technician performance to improve efficiency and decision-making.

6. Integration with Accounting Software: Sync data between Call2Field and your accounting software to streamline invoicing and financial reporting.

7. Route Optimization: Optimize technician routes to reduce travel time

fuel costs

and improve overall service efficiency.

Pricing Options

Free trial

Free version

Request a quote

Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£)

Pros & Cons

Streamlines scheduling and dispatching of service technicians
Improves efficiency by optimizing routes for technicians
Enhances communication between office staff and field technicians
Increases customer satisfaction through faster response times
Provides real-time updates on job progress and technician locations
Helps in tracking inventory and managing work orders effectively

Limited customization options for reports and forms
Steep learning curve for new users, especially for setting up and configuring the software
Lack of integrations with other popular software systems, making it difficult to streamline processes
Slow customer support response times for technical issues or troubleshooting
Limited mobile app functionality compared to other field service management software options