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IT Curves

by IT Curves - IT Curves, LLC ยท Since 2008
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Active2+ countriesCloud
Quick facts
VendorIT Curves - IT Curves, LLC
Year launched2008
StatusActive
Location8201 Snouffer School Rd Gaithersburg, MD 20879
Countries served2+
Languages1
IntegrationsN/A
Free tierNO
Free trialNO
Contact salesYES

About IT Curves

IT Curves is an AI-driven transit management, intelligent dispatch, and fleet orchestration platform developed by IT Curves.

IT Curves is an AI-driven transit management, intelligent dispatch, and fleet orchestration platform developed by IT Curves. Built to modernize public transit agencies, paratransit operators, NEMT providers, and microtransit fleets, IT Curves replaces manual scheduling spreadsheets and disconnected tools with a unified Agentic Transit Platform. Its primary strengths lie in its six specialized AI agents (including SmartDispatch AI for continuous real-time fleet rebalancing and CallAssist AI for voice-first automated rider phone support), its ability to run on low-cost consumer tablets, and its native multi-modal support for both demand-responsive and GTFS-integrated fixed-route transit. Backed by automated NTD audit reporting, live Google Maps GTFS-RT streaming, and deep eligibility rule controls, IT Curves provides a highly efficient operational foundation for modern public and private transportation providers.

Pros & Cons

Pros
  • Runs driver MDTs on standard consumer tablets, avoiding expensive proprietary in-vehicle hardware.
  • Real-time vehicle tracking feeds directly into Google Maps and rider apps automatically.
  • Unifies paratransit, NEMT, fixed-route, and microtransit operations in a single software suite.
  • Agentic AI tools drastically reduce dispatcher workload by automating trip re-sequencing and call handling.
Cons
  • Engineered specifically for transit and mobility fleet operators rather than general freight or field service.
  • Real-time vehicle positions and live dispatch updates rely on active LTE/5G mobile signals.
  • Setting up agency eligibility rules, GTFS feeds, and AI guardrails requires dedicated setup.
  • Public pricing sheets are not published online; licensing is tailored via sales consultations.

Features

Key features

Automated NTD Reporting & Decision Analytics

Compiles ridership, vehicle mileage, dwell time, and performance logs into audit-ready exports compliant with National Transit Database standards.

DriverAssist Hands-Free Tablet Interface

Operates on standard off-the-shelf consumer tablets, offering turn-by-turn navigation, voice-first commands, and automated rider boarding via QR code or facial recognition.

Unified Fixed Route & Microtransit Suite

Full GTFS/GTFS-RT integration enabling agencies to visually plan routes, generate runcuts/timetables, schedule drivers, and manage microtransit route deviations on one dashboard.

Voice-First CallAssist AI Call Center Automation

Natural language conversational agent that handles routine passenger calls ("Where is my ride?"), processes bookings/cancellations, and transfers complex cases with full context to live staff.

Agentic SmartDispatch AI Engine

Autonomous dispatching tool that continuously calculates, assigns, and re-sequences vehicle trips in real time to adapt to traffic delays, driver call-outs, and urgent ride bookings.

Additional features

Eligibility & Agency Rule Enforcements

Configurable rules engine enforcing paratransit ADA eligibility rules, service boundaries, and operating hours.

Event-Triggered SurveyAI Feedback

Dispatches targeted post-trip surveys after service exceptions or first rides, automatically extracting sentiment trends.

Automatic Passenger Counter (APC) Tracking

Real-time live passenger load monitoring and dwell-time tracking per vehicle stop.

In-App Cashless Fare Collection

Secure digital payment processing supporting mobility-on-demand fare card scanning, online credit payments, and subsidized agency vouchers.

Automated GTFS & GTFS-RT Publishing

Pushes static schedules and live real-time vehicle coordinates straight to Google Maps, Transit App, and passenger channels.

Automated Timetable & Runcut Generation

One-click block generation and driver run splitting with weekday labor hour tracking.

Visual Map-Based Route Building

Graphical drag-and-drop tool for establishing stations, intermediate waypoints, and variable headways by time of day.

Pricing

Free trial
Free version
Request a quote
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Countries & Languages

2
Countries served
1
Interface languages
34
Billing currencies

Available in

United StatesCanada

Interface languages

English

Billing currencies

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