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0(0 reviews)
Software Status:Discontinued

About CallAnalyst

CallAnalyst is a call analysis software from TriVium Systems Inc. that provides insights into call data and performance. It includes features such as call tracking, reporting, and analytics so that organizations can improve their communication strategies. The software helps users identify trends and patterns in call behavior to improve customer interaction and operational efficiency. CallAnalyst also offers integration with various CRM systems and supports real-time call monitoring. This allows teams to make informed decisions based on data-driven insights. Key capabilities: call tracking reporting analytics CRM integration real-time monitoring Best for: businesses that need to analyze and improve their call performance.

CallAnalyst Details

Vendor
TriVium Systems Inc.
Year Launched
1996
Location
Adaptive Solutions 12750 Merit Dr #820 Dallas, TX 75251
Deployment
Training Options
demo, account manager, community
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese, Dutch, Russian
Users
Manager, IT Specialist, Customer Support Representative, Finance Analyst, Operations Manager.
Industries Served
Healthcare, Education, Finance, Retail, Telecom, Hospitality, Government, Manufacturing, Transportation
Tags
Telephony Software, CallAnalyst

CallAnalyst's In-App Market Place

Does CallAnalyst have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), JPY (¥), CAD (C$), AUD (A$), CNY (¥), INR (₹), RUB (₽), MXN (Mex$), BRL (R$), CHF (CHF), SEK (kr), ZAR (R), AED (د.إ), SGD (S$), HKD (HK$), NOK (kr), SAR (﷼), KRW (₩), TRY (₺)

Pros & Cons

  • Provides detailed call tracking and reporting features
  • Helps in monitoring and managing telephone expenses
  • Analyzes call patterns and trends to improve efficiency
  • Offers customizable reports to suit specific business needs
  • Integrates with various telephone systems for seamless operation
  • Limited reporting capabilities compared to more advanced call accounting software
  • User interface can be overwhelming for new users and may require training to use effectively
  • Integration with third-party systems may be difficult and require extra customization
  • Pricing may be higher than competitor products with similar features
  • Limited customer support options available for troubleshooting and assistance

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