About Callation
Callation is a communication software from Callation Pty Ltd that supports effective voice and video conferencing. It provides features such as screen sharing, recording options, and instant messaging so teams can collaborate efficiently. Designed to accommodate remote work environments, Callation ensures reliable connectivity and user-friendly interfaces. The platform also offers integrations with various productivity tools to simplify workflow processes. Key capabilities: high-definition video calls cross-platform compatibility secure data encryption meeting scheduling tools reliable customer support Best for: businesses and organizations that need a reliable solution for virtual meetings and team collaboration.
Callation by Callation Pty Ltd is a sophisticated call accounting software designed to help businesses manage and analyze their telephone usage. The platform provides detailed reports on call costs, call volume, and patterns, helping organizations track expenses and optimize communication strategies. Callation offers real-time monitoring of calls, enabling businesses to identify inefficiencies, detect fraud, and ensure compliance with internal policies. The software supports integration with various phone systems, allowing for seamless data collection and accurate billing. Its advanced reporting features allow businesses to analyze call duration, location, and frequency, providing valuable insights into usage patterns and opportunities for cost savings. With Callation, businesses can improve operational efficiency, reduce telecom expenses, and enhance the overall management of their communication infrastructure. The user interface of Callation is intuitive and user-friendly, making it easy for users to navigate and utilize its features. The drag-and-drop interface allows users to build complex workflows and business rules without any programming skills required.
Pros & Cons
- +1. Limited Information: The website doesn't explicitly mention features like call recording, which might be important for some businesses.
- +2. Custom Report Cost: While standard reports are included, custom reports require additional cost (POA - Price On Application). The cost structure for specific features might not be readily available.
- +3. Limited Integration Details: There's no mention of integrations with other business software (CRM, PBX etc.) which could limit its functionality for some users.
- −1. Limited Information: The website doesn't explicitly mention features like call recording, which might be important for some businesses.
- −2. Custom Report Cost: While standard reports are included, custom reports require additional cost (POA - Price On Application). The cost structure for specific features might not be readily available.
- −3. Limited Integration Details: There's no mention of integrations with other business software (CRM, PBX etc.) which could limit its functionality for some users.
Features
Key features
- 1. Fast and Efficient Reporting
- The software is designed for speed and efficiency, delivering reports quickly.
- 2. Customizable Dashboards
- Users can personalize their dashboards with various layouts and widgets to track business productivity and customer calling habits.
- 3. Cloud-Hosted Services
- No need for on-site reporting servers as the services are hosted in the cloud.
- 4. Long-Term Data Retention
- Data is retained for a standard period of 5 years, with options to extend.
- 5. Custom Reports
- Tailor-made reports can be provided to meet specific customer needs.
- 6. Security Roles
- Assign roles to limit user access to calls and statistics based on site or department.
- 7. Variety of Reporting Options
- Offers a wide range of standard and custom reports, including Extension, Group, Resource, and Call Accounting reports.
- 8. Easy-to-Use Interface
- The reporting interface is designed for ease of use.
- 9. Scheduled Reports
- Reports can be scheduled for regular email delivery in various formats.
- 10. Call Search
- Detailed search functionality to find specific calls and track their progress.
- 11. Online Support
- Provides quality support for any encountered problems.
Additional features
- 1. Fast and Efficient Reporting
- The software is designed for speed and efficiency, delivering reports quickly.
- 2. Customizable Dashboards
- Users can personalize their dashboards with various layouts and widgets to track business productivity and customer calling habits.
- 3. Cloud-Hosted Services
- No need for on-site reporting servers as the services are hosted in the cloud.
- 4. Long-Term Data Retention
- Data is retained for a standard period of 5 years, with options to extend.
- 5. Custom Reports
- Tailor-made reports can be provided to meet specific customer needs.
- 6. Security Roles
- Assign roles to limit user access to calls and statistics based on site or department.
- 7. Variety of Reporting Options
- Offers a wide range of standard and custom reports, including Extension, Group, Resource, and Call Accounting reports.
- 8. Easy-to-Use Interface
- The reporting interface is designed for ease of use.
- 9. Scheduled Reports
- Reports can be scheduled for regular email delivery in various formats.
- 10. Call Search
- Detailed search functionality to find specific calls and track their progress.
- 11. Online Support
- Provides quality support for any encountered problems.
Pricing
Countries & Languages
Interface languages
Billing currencies
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About Callation
Callation is a communication software from Callation Pty Ltd that supports effective voice and video conferencing. It provides features such as screen sharing, recording options, and instant messaging so teams can collaborate efficiently. Designed to accommodate remote work environments, Callation ensures reliable connectivity and user-friendly interfaces. The platform also offers integrations with various productivity tools to simplify workflow processes. Key capabilities: high-definition video calls cross-platform compatibility secure data encryption meeting scheduling tools reliable customer support Best for: businesses and organizations that need a reliable solution for virtual meetings and team collaboration.
Callation Details
Callation's In-App Market Place
Does Callation have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), CAD (C$), AUD (A$), JPY (¥), CNY (¥), INR (₹), RUB (₽), BRL (R$), MXN (Mex$), CHF (CHF), SEK (kr), HKD (HK$), SGD (S$), NOK (kr), KRW (₩), TRY (₺), ZAR (R), NZD (NZ$).
Pros & Cons
- 1. Limited Information: The website doesn't explicitly mention features like call recording, which might be important for some businesses.
- 2. Custom Report Cost: While standard reports are included, custom reports require additional cost (POA - Price On Application). The cost structure for specific features might not be readily available.
- 3. Limited Integration Details: There's no mention of integrations with other business software (CRM, PBX etc.) which could limit its functionality for some users.
- 1. Limited Information: The website doesn't explicitly mention features like call recording, which might be important for some businesses.
- 2. Custom Report Cost: While standard reports are included, custom reports require additional cost (POA - Price On Application). The cost structure for specific features might not be readily available.
- 3. Limited Integration Details: There's no mention of integrations with other business software (CRM, PBX etc.) which could limit its functionality for some users.
Callation's Support Options
Email Address
contact@callation.com.auContact
1300 536 766Callation's Alternatives
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