CALLR logo

CALLR

by CALLR · Since 2010
No reviews yet
Active1+ countriesCloudOn-premise
Quick facts
VendorCALLR
Year launched2010
StatusActive
LocationParis 128 rue La Boétie 75008 Paris France
Countries served1+
Languages2
Integrations13+
Free tier
Free trialYES
Contact sales

About CALLR

CALLR is an API-based voice and SMS platform from CALLR that enables capable communication and data capture. It combines features like interaction creation, voice agents, and custom flow building so companies can handle large volumes of calls and messages effectively. With the ability to manage 2.5 million calls daily for over 300 clients, CALLR supports efficient communication strategies and AI analysis for actionable insights. The platform allows for easy integration into existing products, ensuring that businesses can use voice and messaging capabilities without significant overhaul. Key capabilities: API integration Voice agents SMS messaging Custom flow building AI analysis Best for: businesses that need to manage high volumes of communication and data collection.

Callr is a cloud-based communication platform that enables businesses to seamlessly integrate voice and SMS functionalities directly into their products or services. It offers a comprehensive suite of features, including inbound and outbound calls, SMS messaging, call tracking and analytics, AI-powered conversation intelligence, and robust API integration. This allows businesses to build custom communication flows, automate interactions, capture valuable data from conversations, and gain deeper insights into customer behavior. The platform boasts a user-friendly interface with intuitive navigation, making it relatively easy for developers to integrate and utilize. Callr's API-first approach ensures flexibility and adaptability, allowing businesses to customize the platform to meet their specific needs. Key features like AI-powered call analysis, sentiment analysis, and automatic transcriptions provide valuable insights that can be used to improve customer service, optimize sales processes, and enhance overall business performance. Callr offers a pay-as-you-go pricing model, making it a cost-effective solution for businesses of all sizes. The pricing is transparent and predictable, with competitive rates for voice calls and SMS messages. They also offer a monthly plan at €99 which includes some additional features.

Pros & Cons

What users like
  • +Ease of Setup: Simple and quick to install and configure for various needs.
  • +Call Quality: High-quality call transfer without losses, leveraging the telephone network.
  • +Clarity in Pricing: Transparent pricing and payment system.
  • +Functionality: Effective for managing multiple phone numbers and recording calls for service improvement.
  • +Reliability: Stable performance with no contractual obligations.
What users flag
  • Learning Curve: Interface may require some time to adapt.
  • Limited Assistance: Customer support can be inconsistent or insufficient during critical times.
  • Feature Awareness: Users may be unaware of additional software suites or features.
  • Feature Set: Some users feel that advanced features are either limited or not adequately promoted.

Features

Key features

1. Inbound and Outbound Interactions
Voice, SMS, and email integration.
2. Call Tracking and Analytics
Monitor and analyze calls effectively.
3. AI Conversation Intelligence
Analyze customer sentiment, intent, and satisfaction using AI.
4. Seamless API Integration
Integrates voice and message conversations into any product.
5. Custom Flows
Low-code tools for creating tailored notification and IVR flows.
6. CRM Integration
Automatically update CRM systems with captured data.
7. Global Network
Robust infrastructure with encrypted, secure, and localized performance.

Additional features

1. Interactions & Data Capturing
2. Voice, SMS, and Email Communication
3. Call Tracking & Analytics
4. AI-Powered Analysis (sentiment, satisfaction, insights)
5. CRM Integration & Data Enrichment
6. Customizable IVR and Notification Flows
7. Serverless, Low-Code Deployment
8. Multi-Language and Multi-Currency Support
9. Network Security (HTTPS, SIP TLS & SRTP)
10. Global Coverage with Registered Carrier Services

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Essential

EUR 99

Professional

EUR 299

Countries & Languages

1
Countries served
2
Interface languages
1
Billing currencies

Available in

All Countries.

Interface languages

EnglishFrench

Billing currencies

🇪🇺EUR

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