Captyn

Captyn allows organizations to easily manage participant registrations and collect payments for various programs.

The platform provides unlimited text and email capabilities to communicate with participants.

Organizations can set up flexible charge structures, and the system will automatically prorate fees based on enrollment dates.

Captyn supports various billing frequencies, including one-time payments, recurring monthly or annual subscriptions, and customized payment plans.

The system offers comprehensive tools to manage waitlists efficiently when programs are full.

Captyn enables organizations to track attendance, record participant evaluations, and monitor skill progression.

Administrators can easily transfer participants between programs or cancel registrations as needed.

The platform can be customized to match the organization's branding, providing a seamless user experience.

Organizations can create and sell different membership tiers with varying benefits and access levels.

Certain memberships can automatically grant access to specific programs or classes.

Members can receive discounted rates on program registrations.

Organizations can allow certain members to check in to facilities or programs earlier than others.

Captyn supports various access options beyond traditional memberships, such as guest passes, punch cards for multiple visits, and single-visit drop-in fees.

Organizations can personalize and schedule automated email and text communications for members.

A kiosk mode is available for easy, self-service member check-in at facilities.

The membership portal and related features can be customized with the organization's logos, colors, and branding.

Captyn offers a specialized system to manage bookings for one-on-one sessions like private lessons, personal training, or tutoring.

The system can handle both individual and small-group private sessions.

If a session is semi-private, the system will automatically adjust the pricing accordingly.

Both customers and staff can participate in the scheduling process to find mutually agreeable times.

Organizations can define rules and limits for cancellations to manage no-shows and late cancellations.

Lessons can be sold individually, with a minimum number of sessions, or as part of discounted packages.

Organizations can request specific information from customers during the scheduling process, such as skill level or preferred instructor.

Captyn maintains a comprehensive record of all scheduled and completed private sessions.

Customers can make quick and secure payments using Apple Pay on their mobile devices.

The system accepts all major credit cards.

Staff can easily process one-time charges directly from their mobile phones.

Customers can utilize account credits to pay for programs or services.

The platform allows for quick and simple processing of refunds when necessary.

Organizations can set up recurring billing, offer account credits as incentives, and provide discounts through coupons.

Captyn supports both in-person payments (e.g., at a front desk) and online transactions.

The system automatically handles prorating fees, applying discounts, and redeeming coupons during checkout.