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Captyn

by Captyn · Since 2019
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ActiveAvailable globallyCloud
Quick facts
VendorCaptyn
Year launched2019
StatusActive
LocationCaptyn HQ Nashville, Tennessee USA
Countries servedGlobal
Languages16
Integrations
Free tier
Free trial
Contact sales

About Captyn

Captyn is a program management software from Captyn that provides comprehensive features to run a program-based business. It combines registrations, bulk messaging, payments, and communication so users can manage their operations effectively. Additionally, it supports account management and website creation, allowing businesses to handle various aspects from one platform. Captyn includes tools for better data management, improving leadership decision-making with actionable insights. The software is designed for organizations that want to improve their customer use while simplifying their business processes. Key capabilities: registrations bulk messaging payments communication account management Best for: program-based businesses that need to manage multiple operations efficiently.

Captyn by Captyn is a highly efficient and comprehensive swim school management software designed to streamline the administrative functions of swim schools and aquatic programs. By offering a centralized platform, Captyn facilitates the management of student enrollments, class schedules, instructor assignments, and payments. This all-in-one solution allows administrators to automate and optimize their daily operations, ultimately improving efficiency and reducing administrative workload. The software includes powerful features such as automated billing and invoicing, detailed reporting, attendance tracking, and seamless integration with communication tools. These capabilities make Captyn an indispensable tool for any swim school or aquatic facility aiming to enhance its operational efficiency and improve customer satisfaction. One of Captyn's most significant strengths lies in its intuitive and user-friendly interface. The software is designed with ease of use in mind, featuring a clean and well-organized dashboard that simplifies navigation. Administrators can quickly access vital information such as class schedules, attendance records, and financial transactions, ensuring they remain in control of their institution's daily functions.

Pros & Cons

What users like
  • +• User-friendly interface and excellent mobile accessibility for both customers and staff.
  • +• Streamlines registration, scheduling, communication, and management of swim programs.
  • +• Responsive customer support team that is eager to help and implement feedback.
  • +• Saves time and increases efficiency by automating administrative tasks.
  • +• Customizable to fit the specific needs of different swim schools.
What users flag
  • • Occasional difficulty with instructor assignments and class deletions.
  • • Lacks some features like full swim meet management capabilities.
  • • Some users experienced initial challenges navigating the backend interface.
  • • There is no portal for user management.
  • • Lacks customer education tools.

Features

Key features

1. Programming Management
Streamlined registration, billing, and management for various program types (classes, clinics, camps, events, teams).
2. Membership & Passes
Management of various membership types, facility access, check-ins, and guest/drop-in options.
3. Private Lessons
A system designed specifically for scheduling, managing, and billing private lessons, personal training, and tutoring.
4. Payment Manager
Flexible payment options for customers (including mobile payments, credit cards, account credits) and efficient payouts for organizations.
5. Communications
Built-in tools for sending and scheduling SMS and email communications to members.
6. Custom Websites
Ability to create branded websites integrated with the Captyn platform.
7. Volunteering
Simplifies the management of volunteers and their credit hours.

Additional features

1. Registrations and payment
Captyn allows organizations to easily manage participant registrations and collect payments for various programs.
2. Unlimited texting and emails
The platform provides unlimited text and email capabilities to communicate with participants.
3. Flexible charges and auto-prorating
Organizations can set up flexible charge structures, and the system will automatically prorate fees based on enrollment dates.
4. One-time, monthly, annual, and custom charges
Captyn supports various billing frequencies, including one-time payments, recurring monthly or annual subscriptions, and customized payment plans.
5. Robust waitlist management
The system offers comprehensive tools to manage waitlists efficiently when programs are full.
6. Attendance, evaluation, and skill tracking
Captyn enables organizations to track attendance, record participant evaluations, and monitor skill progression.
7. Quickly move and cancel registrations
Administrators can easily transfer participants between programs or cancel registrations as needed.
8. White-labeled experience
The platform can be customized to match the organization's branding, providing a seamless user experience.
9. Offer multiple types of memberships
Organizations can create and sell different membership tiers with varying benefits and access levels.
10. Provide auto-included programming
Certain memberships can automatically grant access to specific programs or classes.
11. Offer special member pricing for programs
Members can receive discounted rates on program registrations.
12. Offer early check-in to select members
Organizations can allow certain members to check in to facilities or programs earlier than others.
13. Guest passes, punch cards, and drop-ins
Captyn supports various access options beyond traditional memberships, such as guest passes, punch cards for multiple visits, and single-visit drop-in fees.
14. Customized and scheduled emails and texts
Organizations can personalize and schedule automated email and text communications for members.
15. Kiosk mode for check-ins
A kiosk mode is available for easy, self-service member check-in at facilities.
16. Branded experience
The membership portal and related features can be customized with the organization's logos, colors, and branding.
17. Private lessons, personal training, and tutoring
Captyn offers a specialized system to manage bookings for one-on-one sessions like private lessons, personal training, or tutoring.
18. One-on-one or semi-private sessions
The system can handle both individual and small-group private sessions.
19. Automatic price adjustments for semi-private
If a session is semi-private, the system will automatically adjust the pricing accordingly.
20. Mutual scheduling among customer and staff
Both customers and staff can participate in the scheduling process to find mutually agreeable times.
21. Set cancellation limits
Organizations can define rules and limits for cancellations to manage no-shows and late cancellations.
22. Flexible, minimum, or package session sales
Lessons can be sold individually, with a minimum number of sessions, or as part of discounted packages.
23. Custom info requests for scheduling
Organizations can request specific information from customers during the scheduling process, such as skill level or preferred instructor.
24. Keep track of all registrations and sessions
Captyn maintains a comprehensive record of all scheduled and completed private sessions.
25. Fast, efficient mobile checkout with Apple Pay
Customers can make quick and secure payments using Apple Pay on their mobile devices.
26. Visa, Mastercard, AMEX, Discover included
The system accepts all major credit cards.
27. On-the-fly one-time charges from your phone
Staff can easily process one-time charges directly from their mobile phones.
28. Use account credits for increased flexibility
Customers can utilize account credits to pay for programs or services.
29. Easy and fast refunding
The platform allows for quick and simple processing of refunds when necessary.
30. Offer recurring charges, credits, and coupons
Organizations can set up recurring billing, offer account credits as incentives, and provide discounts through coupons.
31. Accept in-person and online transactions
Captyn supports both in-person payments (e.g., at a front desk) and online transactions.
32. Automated prorating, discounting, and coupons
The system automatically handles prorating fees, applying discounts, and redeeming coupons during checkout.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Bronze

USD 49

Silver

USD 99

Gold

USD 159

Countries & Languages

Global
Countries served
16
Interface languages
16
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianPortugueseDutchRussianChineseJapaneseKoreanArabicHindiBengaliTurkishPolish

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇭CHF🇨🇳CNY🇮🇱ILS🇿🇦ZAR🇭🇰HKD🇸🇪SEK🇸🇬SGD🇳🇿NZD🇷🇺RUB🇲🇽MXN

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