Care Management logo

Care Management

by MorCare
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Active1+ countriesCloud
Quick facts
VendorMorCare
Year launched
StatusActive
Location2429 Military Rd., Suite 300 Niagara Falls, NY 14304
Countries served1+
Languages6
Integrations1+
Free tier
Free trial
Contact salesYES

About Care Management

Care Management is a care management software from MorCare that connects the dots to improve patient care, resource networking, and more. It combines Continuum of Care, Denials, Audits and Appeals, Discharge Planning, and Provider Resource Networking so healthcare facilities can better manage patient outcomes. The software also supports Survey Management to ensure compliance and improve operational efficiency. With data analytics dashboards, users can gain insights into performance metrics and make informed decisions. Key capabilities: Continuum of Care Denials, Audits and Appeals Discharge Planning Provider Resource Networking Survey Management Best for: healthcare providers that need a comprehensive solution for effective care management and patient support.

Care Management is a comprehensive software solution designed to streamline and enhance the management of patient care across various healthcare settings. Its standout features include Cloud Management and Document Management. The user interface of Care Management by Salesforce is intuitive and user-friendly, making it easy for healthcare professionals to navigate and access relevant information efficiently. The design elements are clean and visually appealing, enhancing the overall user experience and ensuring that users can focus on their tasks without unnecessary distractions. One of the core functionalities that sets Care Management apart from its competitors is its emphasis on patient engagement and empowerment. The software offers a patient portal that allows individuals to access their medical records, communicate with healthcare providers, schedule appointments, and manage their care plans, fostering a collaborative and patient-centered approach to care delivery. In terms of performance, Care Management by Salesforce excels in speed, efficiency, and reliability, even when managing large datasets or complex operations.

Pros & Cons

What users like
  • +Enhanced quality management and risk mitigation
  • +Comprehensive reporting capabilities for data analysis
  • +Simplified referral processes for coordinated care
  • +Customizable dashboards for easy data visualization
  • +Seamless document management for organized record-keeping
What users flag
  • Steep learning curve for new users
  • Limited customization options for specific healthcare practices
  • Occasional glitches or bugs in the system
  • Inadequate customer support for technical issues
  • Difficulty integrating with other existing software systems

Features

Key features

• Continuum of Care
MorCare's platform enables healthcare providers to track and manage patients with chronic diseases or those at high risk, both within and beyond the acute-care setting. This approach aims to reduce unnecessary readmissions and emergency room visits, thereby improving patient and family satisfaction.
• Denials, Audits, and Appeals
The system assists in managing denials, audits, and appeals by importing audit requests, documenting denial types and reasons, tracking appeals, and recording financial outcomes.
• Discharge Planning
MorCare facilitates effective discharge planning by ensuring continuity of care through detailed discharge plans that outline medications, treatment protocols, and follow-up appointments. This process helps in coordinating care across different healthcare settings.
• Provider Resource Networking
The platform includes a secure networking portal and national database to support communication between hospital-based and post-acute care providers, enhancing collaboration and resource sharing.

Additional features

• Survey Management
MorCare offers tools for managing surveys, enabling healthcare organizations to gather and analyze patient feedback to improve care quality and patient satisfaction.
• Utilization Review and Management
The system provides tools for reviewing and managing the utilization of healthcare services, ensuring that care is appropriate and efficient.
• Data Analytics Dashboards
MorCare offers interactive dashboards with drill-down capabilities, allowing users to analyze data, identify high-cost variances, and review trends to support data-driven decision-making.
• Clinical Documentation
The system offers a user-friendly interface for documenting clinical data, enabling caregivers to capture patient information accurately and in real-time, which improves the quality of care and reduces errors.

Pricing

Free trial
Free version
Request a quote
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Countries & Languages

1
Countries served
6
Interface languages
18
Billing currencies

Available in

All Countries.

Interface languages

EnglishSpanishFrenchGermanItalianPortuguese

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇳CNY🇮🇳INR🇨🇭CHF🇸🇪SEK🇸🇬SGD🇳🇴NOK🇩🇰DKK🇭🇰HKD🇳🇿NZD🇰🇷KRW🇲🇽MXN🇧🇷BRL

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