Carefeed logo

Carefeed

by Carefeed · Since 2020
No reviews yet
ActiveAvailable globallyCloud
Quick facts
VendorCarefeed
Year launched2020
StatusActive
Location30 W. Third Street Floor 5, Cincinnati, OH, United States, Ohio
Countries servedGlobal
Languages9
Integrations2+
Free tier
Free trial
Contact salesYES

About Carefeed

Carefeed is a communication software from Carefeed that provides real-time updates for healthcare facilities. It includes features like family communication, care team notifications, and resident engagement tools so families stay informed about their loved ones' care. Carefeed helps improve transparency in healthcare settings by allowing facilities to share important information quickly and efficiently. The platform supports various devices, making it accessible for all users. Key capabilities: family messaging care team alerts event calendars photo sharing feedback collection Best for: healthcare facilities that need to communicate effectively with families and improve resident engagement.

Carefeed is a specialized software solution designed for the long-term care industry, primarily aimed at enhancing communication and engagement between care facilities and families. The software's primary purpose is to streamline communication, improve the quality of care, and keep family members informed about their loved ones’ well-being. Key features of Carefeed include real-time updates on residents’ activities, care plans, medication management, and family communication tools, all aimed at fostering transparency and collaboration in care delivery. Carefeed integrates seamlessly with various third-party systems, including electronic health records (EHR) and billing software, enhancing overall workflow efficiency. The software is compatible with major operating systems, such as Windows and macOS, and functions well on mobile platforms, ensuring broad accessibility for users. This compatibility allows care facilities to incorporate Carefeed into their existing technology ecosystems without significant disruption. Carefeed is utilized by a variety of users, including long-term care facilities, nursing homes, assisted living communities, and family members of residents. Its features cater to both care providers and families, promoting collaboration and transparency in care.

Pros & Cons

What users like
  • +1. Streamlined Operations: Carefeed combines e-signatures, payments, communication, surveys, and more into one platform. This eliminates the need for multiple software solutions, saving staff time and reducing paperwork.
  • +2. Improved Staff Efficiency and Compliance: With centralized resident information, training tools, and seamless communication, Carefeed helps staff work more efficiently and ensures they are compliant with regulations.
  • +3. Enhanced Resident and Family Satisfaction: Secure communication, automated surveys, online payments, and family portals improve communication and keep families informed.
  • +4. Measurable Outcomes: Automating tasks frees up staff time for resident care, leading to potentially better outcomes.
  • +5. Easy-to-Use Platform: Carefeed integrates with existing EHR and payroll systems, creating a single, user-friendly platform.
  • +6. Increased Admissions and Marketing: Tools to manage reviews, send surveys, and engage prospects can help attract new residents.
What users flag
  • 1. Limited User Reviews: There are not many recent user reviews available online, making it difficult to gauge real-world experiences.
  • 2. Cost: Pricing information is not readily available on the Carefeed website. Depending on the cost, it might not be suitable for all facilities.
  • 3. Implementation Time: Implementing a new software platform can be time-consuming, requiring staff training and data migration.
  • 4. Potential Learning Curve: While advertised as easy-to-use, there might be a learning curve for some staff members, especially those unfamiliar with digital tools.

Features

Key features

1. Communication
Secure messaging with residents and families (text, email, voicemail) Broadcast messages to entire care community
2. Admissions
E-signatures for resident admission agreements and consents. Integration with EHR for streamlined process
3. Documentation & Training
Text & email employee onboarding documents for e-signatures. Centralized resident information
4. Surveys & Feedback
Automated CoreQ-compliant satisfaction surveys for residents and families
5. Payments
Online payment processing (24/7) with EHR integration
6. Scheduling
All-in-one calendar for appointments, care conferences, and activities. Resident bed board management
7. Family Engagement
Secure family portal for information access
8. Reputation Management
Tools to manage online reviews and solicit positive feedback

Additional features

1. Communication
Secure messaging with residents and families (text, email, voicemail) Broadcast messages to entire care community
2. Admissions
E-signatures for resident admission agreements and consents. Integration with EHR for streamlined process
3. Documentation & Training
Text & email employee onboarding documents for e-signatures. Centralized resident information
4. Surveys & Feedback
Automated CoreQ-compliant satisfaction surveys for residents and families
5. Payments
Online payment processing (24/7) with EHR integration
6. Scheduling
All-in-one calendar for appointments, care conferences, and activities. Resident bed board management
7. Family Engagement
Secure family portal for information access
8. Reputation Management
Tools to manage online reviews and solicit positive feedback

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
9
Interface languages
3
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianPortugueseChineseJapaneseKorean

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP

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