About HealthWare
HealthWare is a home health software and hospice software platform from Cerner that supports healthcare facilities. It combines applications for scheduling, point of care, clinical, financial, and billing so organizations can manage essential operations effectively. HealthWare provides features in financial, clinical & compliance, billing & collections, operations, and HR & payroll to help ensure compliance and improve overall efficiency. The platform is designed for healthcare providers to access critical patient information and manage resources on-the-go through its InTouch point of care feature compatible with tablets. Key capabilities: financial clinical & compliance billing & collections operations HR & payroll Best for: healthcare facilities that need integrated management solutions for home health and hospice care.
HealthWare is a comprehensive and mature software platform built to meet the complex needs of home health, hospice, and private duty care agencies. By uniting clinical documentation (EMR), point-of-care tools, scheduling, billing, revenue cycle management, HR and payroll, and workflow automation into a single integrated system, it offers a powerful “one-stop” solution that can significantly reduce administrative burden for care providers. The ability for clinicians to document care offline via the point-of-care module is particularly valuable for home health scenarios. The system’s modular architecture provides flexibility — agencies can adopt only what they need. On the downside, the system’s breadth and complexity may overwhelm small agencies, and the cost may be difficult to assess without vendor quotes. Given its U.S.-centric billing and payer compliances, it may be less suitable for agencies in other countries without customization. Overall, HealthWare delivers robust value for agencies needing full-spectrum management of operations, finances, and care documentation.
Pros & Cons
- +Offers a single comprehensive system handling clinical, billing, scheduling, payroll, and rehab-agency workflows
- +Supports offline point-of-care documentation via tablet, enabling care work without internet constraints
- +Extensive customization of care plans, documentation forms, and workflows to match agency requirements
- +Strong financial and billing tools including claims, remittances, invoicing and general ledger integration
- +Modular deployment (on-premise or hosted) giving flexibility whether small or large agency
- −Complexity of full-feature suite may overwhelm small agencies with limited staff or technical capacity
- −Absence of public pricing transparency makes budgeting difficult for new agencies
- −Deep customization and many modules may require significant training before efficient use
- −Because solution is U.S.-based, regulatory compliance modules may not suit non-US agencies’ legal requirements
- −Heavy reliance on vendor support for hosting, updates and billing services could limit control for some users
Features
Key features
- Intuitive Interface
- Simplifies navigation for clinical, billing, and administrative workflows.
- Point-of-Care Module (InTouch)
- Allows offline clinical documentation on tablets.
- Real-time Quality Assurance
- Validates documentation for accuracy and compliance.
- Integrated Billing & Accounts Receivable
- Manages invoices, payments, and remittances efficiently.
- Scheduling & Activity Management
- Handles visit scheduling, staff allocation, and payroll tracking.
- Electronic Chart / EMR
- Stores comprehensive patient records, notes, scans, and documents.
Additional features
- Referral Management & Intake
- Streamlines client intake and integrates with scheduling.
- Complete EMR / Virtual Chart
- Centralized patient records including notes, scans, and forms.
- CareLink Clinical Documentation
- Detailed clinical charting with required forms.
- CareLink Care Planning
- Customizable care plans and templates.
- Clinical Assistant (QA)
- Automated validation of documentation in real time.
- Resource Center
- Repository for training and educational materials.
- Bereavement Workflow
- Tracks bereavement communications and agency-specific processes.
- Billing & Accounts Receivable
- Supports PPS, hospice per-diem, fee-for-service billing.
- Electronic Remittance
- Imports payments and adjustments automatically.
- Billing Services
- Optional services for posting charges and claims processing.
- Scheduling & Activity Management (OnTrak)
- Manages visits, staff schedules, and activities.
- Telephony / Call Tracking (CallTrak)
- Tracks service delivery and staff time.
- Workflow Audit (RightTrak)
- Rule-based auditing and notifications.
- Internal Collaboration Tool (TeamWork)
- Secure messaging for staff.
- Digital & Electronic Signatures
- Clinicians, physicians, or patients sign documents digitally.
- Physician Portal
- Secure portal for chart viewing and digital orders.
- Employee Portal
- View schedules, timesheets, and request activities online.
- Personnel Management
- Tracks certifications, licenses, and credentials.
- Time & Attendance (TimeTrak)
- Captures employee hours efficiently.
- Payroll Module
- Configurable pay codes and rules.
- Financial Reporting
- Pivot-based financial and operational reports.
- General Ledger
- Integrates transactions from billing and accounts receivable.
- Report Builder / Custom Reports
- Build and export custom reports.
- Deployment Flexibility
- Supports on-premise or vendor-hosted cloud setups.
Pricing
Countries & Languages
Available in
Interface languages
Billing currencies
No reviews yet
Be the first to drop a review
Alternatives to HealthWare
PrimeCare
PrimeCare is a healthcare management software from Prime Clinical that supports patient care and operational…
.png){kind=small}
GeroPro
GeroPro is a healthcare software platform from Netsmart designed to digitize enterprises and make AI…
CareConnect
CareConnect is a healthcare software platform from CareConnect that facilitates patient communication and care management.…
Timesmed
Timesmed is a multimedia communication and graphic creation platform from Webinov InfoTech that supports various…
About HealthWare
HealthWare is a home health software and hospice software platform from Cerner that supports healthcare facilities. It combines applications for scheduling, point of care, clinical, financial, and billing so organizations can manage essential operations effectively. HealthWare provides features in financial, clinical & compliance, billing & collections, operations, and HR & payroll to help ensure compliance and improve overall efficiency. The platform is designed for healthcare providers to access critical patient information and manage resources on-the-go through its InTouch point of care feature compatible with tablets. Key capabilities: financial clinical & compliance billing & collections operations HR & payroll Best for: healthcare facilities that need integrated management solutions for home health and hospice care.
HealthWare Details
HealthWare's In-App Market Place
Does HealthWare have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), CAD (CA$), AUD (A$), JPY (¥), CNY (¥), CHF (CHF), SEK (kr), MXN (Mex$), INR (₹), BRL (R$), RUB (₽), KRW (₩), TRY (₺), ZAR (R), SGD (S$), NZD (NZ$), HKD (HK$), NOK (kr), DKK (kr), PLN (zł), ILS (₪), PHP (₱)
Pros & Cons
- Offers a single comprehensive system handling clinical, billing, scheduling, payroll, and rehab-agency workflows
- Supports offline point-of-care documentation via tablet, enabling care work without internet constraints
- Extensive customization of care plans, documentation forms, and workflows to match agency requirements
- Strong financial and billing tools including claims, remittances, invoicing and general ledger integration
- Modular deployment (on-premise or hosted) giving flexibility whether small or large agency
- Complexity of full-feature suite may overwhelm small agencies with limited staff or technical capacity
- Absence of public pricing transparency makes budgeting difficult for new agencies
- Deep customization and many modules may require significant training before efficient use
- Because solution is U.S.-based, regulatory compliance modules may not suit non-US agencies’ legal requirements
- Heavy reliance on vendor support for hosting, updates and billing services could limit control for some users
HealthWare's Support Options
Email Address
sales@healthware.comContact
+1 850-479-9035HealthWare's Alternatives
PrimeCare
PrimeCare is a healthcare management software from Prime Clinical that supports patient care and operational…
GeroPro
GeroPro is a healthcare software platform from Netsmart designed to digitize enterprises and make AI…
CareConnect
CareConnect is a healthcare software platform from CareConnect that facilitates patient communication and care management.…
Timesmed
Timesmed is a multimedia communication and graphic creation platform from Webinov InfoTech that supports various…
.png&w=96&q=75){kind=small}
