CareLogic logo

CareLogic

by Qualifacts · Since 2000
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ActiveAvailable globally
Quick facts
VendorQualifacts
Year launched2000
StatusActive
Location315 Deaderick St, Suite 2300, Nashville, Tennessee 37238, US
Countries servedGlobal
Languages7
IntegrationsN/A
Free tierN/A
Free trialN/A
Contact salesN/A

About CareLogic

CareLogic is a behavioral health EHR software from Qualifacts that modernizes care and manages workflows. It provides features such as a Customer Hub, Marketplace, Platform Logins, Client Portal, and Telehealth so organizations can improve patient outcomes. Designed specifically for behavioral health professionals, CareLogic supports the unique needs of this field through tailored solutions. The platform is built to foster collaboration and communication among care teams, ensuring a comprehensive approach to patient management. With an emphasis on real success stories, CareLogic is recognized as a trusted EHR platform in the behavioral health community. Key capabilities: Customer Hub Marketplace Platform Logins Client Portal Telehealth Best for: behavioral health professionals that need an effective electronic health record solution.

CareLogic is a web based electronic health record (EHR) and clinical management platform developed by Qualifacts, designed specifically for behavioural health, human services, and related care organisations. It combines clinical, administrative, and financial tools into a single system, allowing teams to manage intake, appointment scheduling, treatment planning, documentation, electronic prescribing, billing, and reporting without needing multiple disconnected systems. The platform is highly configurable, enabling organisations to tailor workflows, forms, and alerts to their specific needs as they grow or change, and it includes real time dashboards, outcome tracking, and analytics to help monitor performance and client progress. CareLogic also supports revenue cycle management with claim validation and billing tools to reduce errors and speed reimbursements, while built in scheduling and clinical decision support tools assist with efficient care delivery. It emphasises compliance with industry standards and regulations, using secure hosting and authentication methods to protect sensitive health data. By integrating clinical data with financial and administrative functions, CareLogic helps organisations streamline operations, improve collaboration across teams, and gain insights that support better care and business outcomes.

Pros & Cons

Pros
  • Designed specifically for mental, behavioral, and human services organisations, with deep support for clinical and administrative needs.
  • Highly configurable, allowing agencies to adapt workflows and reports without heavy IT dependency.
  • Integrated billing and revenue cycle tools help reduce errors and accelerate reimbursement.
  • Real-time analytics and dashboards give actionable insights into outcomes, performance, and trends.
  • Strong interoperability supports data sharing across partners, labs, hospitals, and HIE systems.
Cons
  • Independent public reviews and user comparisons are less widespread than for some mainstream EHR brands.
  • Feature depth and complexity mean training and setup time may be required to align with organisational needs.
  • Pricing is typically based on consultation rather than transparent published figures.
  • Reliance on cloud/online access means limited functionality without reliable internet.
  • Some specialised reporting or workflows may require configuration or external support to implement.

Features

Key features

Comprehensive Electronic Health Record (EHR); Full web-based clinical and administrative system built for behavioral health and human services settings.
Configurable Workflows and Forms; Lets organisations tailor data collection, documentation templates, alerts, and workflows to match specific service models.
Integrated Billing and Revenue Cycle Management; Handles eligibility checks, claims validation, billing, and reimbursement processes with automation to reduce errors.
Outcomes, Analytics and Reporting Dashboards; Offers real-time dashboards, configurable reports, and business intelligence tools to track clinical, operational, and financial performance.
Interoperability and Secure Data Sharing; Supports data exchange with external systems like hospitals, labs, pharmacies, and health information exchanges, with strong security and compliance.

Additional features

Client/Patient Intake and Profiles; Captures demographic, service history, and clinical information for each person served.
Scheduling and Appointments; Centralised calendar for in-person or virtual visit scheduling with reminders.
Clinical Documentation and Decision Support; Tools for progress notes, assessments, treatment plans, and clinical alerts.
Electronic Prescribing and Medication Management; Supports safe prescribing workflows and medication tracking.
Compliance and State Reporting; Helps agencies meet federal and state regulatory requirements, including HIPAA and other healthcare standards.
Revenue and Financial Management Tools; Insurance eligibility verification, automated claims creation, claims scrubbing, and tracking of financial performance.

Pricing

Free trial
Free version
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Countries & Languages

Global
Countries served
7
Interface languages
11
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianPortugueseDutch

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇭CHF🇷🇺RUB🇨🇳CNY🇧🇷BRL🇲🇽MXN

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