Virtual Case Manager logo

Virtual Case Manager

by Virtual Case Manager
No reviews yet
ActiveAvailable globallyCloud
Quick facts
VendorVirtual Case Manager
Year launchedN/A
StatusActive
Location1900 Fairgrove Avenue, Suite 164, Hamilton, Ohio 45011
Countries servedGlobal
Languages1
IntegrationsN/A
Free tierNO
Free trialYES
Contact salesYES

About Virtual Case Manager

Virtual Case Manager (VCM) is a cloud-based software for non-profit organizations to track and report on client services.

Virtual Case Manager (VCM) is a web-based, cloud-hosted software solution designed specifically for non-profit organizations in the US. Its core mission is to help these organizations track client activities, measure outcomes, and report on community needs. The platform facilitates collaboration between different agencies through a shared service directory, allowing for simple client referrals. Key features include comprehensive client service tracking, detailed reporting for performance metrics and funding applications, client profiles, e-signatures, and graphical data visualization. VCM offers a 3-month free trial and has several paid annual plans based on the number of users. It is accessible via web browser and has a mobile-friendly version. Support is available via phone and email.

Pros & Cons

Pros
  • Specifically designed for the needs of non-profit organizations.
  • Facilitates collaboration and referrals between different agencies.
  • Offers comprehensive reporting tools to aid in securing funding.
  • Provides a generous 3-month free trial for evaluation.
  • Accessible on mobile devices for field work.
Cons
  • No integrations with third-party software are mentioned on the official website.
  • Pricing is billed annually, with no monthly subscription option listed.
  • Credit card payments incur a 4% fee.

Features

Key features

Client Service Tracking

Monitor service delivery, identify trends, and ensure clients receive timely support.

Comprehensive Reporting

Track performance metrics, measure program effectiveness, and identify areas for improvement to support strategic planning and funding requests.

Client Profiles

Provides a detailed and organized view of each client's demographic and service data.

Agency Collaboration

A service directory allows agencies to connect and make referrals for clients needing services outside their own organization.

E-Signatures

Sign and save forms digitally to reduce paper usage and storage space.

Graphical Reports

Transform complex data into clear, visual formats to better understand community needs.

VCM ID Cards

Streamline client identification and reduce the risk of profile duplication.

Additional features

Agency Programs

Plan, deliver, and track performance within structured, goal-oriented programs.

Combo Reports

Merge data from multiple sources within VCM for comprehensive analysis.

Secure Communication

Store service data and archive documents securely within the platform.

Family Overview

Provides a comprehensive snapshot of family dynamics and service history.

File Attachments

Securely upload and access relevant documents for client management.

Mobile Version

Access the platform on a smartphone or tablet to serve clients on-the-go.

Quick Provide

An accelerated data entry tool for recording the provision of services.

Data Security

Control access and safeguard sensitive client data with security features.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Annual plans

Paid Plan 1
USD 399/yr
per user · billed yearly · ≈ USD 33.25/mo
  • Full Reporting
  • Full Administrative Tools
  • Unlimited Clients & Services
  • Can Choose Private or Public Agency Status

1-2 Users

Source: vendor pricing page →
Paid Plan 2
USD 570/yr
per user · billed yearly · ≈ USD 47.5/mo
  • Full Reporting
  • Full Administrative Tools
  • Unlimited Clients & Services
  • Can Choose Private or Public Agency Status

3-5 Users

Source: vendor pricing page →
Paid Plan 3
USD 741/yr
per user · billed yearly · ≈ USD 61.75/mo
  • Full Reporting
  • Full Administrative Tools
  • Unlimited Clients & Services
  • Can Choose Private or Public Agency Status

6-9 Users

Source: vendor pricing page →
Paid Plan 4
USD 855/yr
per user · billed yearly · ≈ USD 71.25/mo
  • Full Reporting
  • Full Administrative Tools
  • Unlimited Clients & Services
  • Can Choose Private or Public Agency Status

10-14 Users

Source: vendor pricing page →
Paid Plan 5
USD 969/yr
per user · billed yearly · ≈ USD 80.75/mo
  • Full Reporting
  • Full Administrative Tools
  • Unlimited Clients & Services
  • Can Choose Private or Public Agency Status

15-20 Users

Source: vendor pricing page →
Paid Plan 6
Custom
contact sales for pricing
  • Full Reporting
  • Full Administrative Tools
  • Unlimited Clients & Services
  • Can Choose Private or Public Agency Status

21+ Users. Call for pricing.

Source: vendor pricing page →

Countries & Languages

Global
Countries served
1
Interface languages
1
Billing currencies

Interface languages

English

Billing currencies

🇺🇸USD

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