About Outreach Grid
Outreach Grid is a collaborative software suite for service outreach workers, service providers, law enforcement, and city management to manage a city's homelessness and vulnerable populations.
Outreach Grid is a specialized software platform designed to help communities manage and combat homelessness. It serves as a unified system for outreach workers, case managers, shelter operators, law enforcement, and city administrators. The product offers a suite of integrated tools for outreach, case management, shelter bed reservations, and housing navigation. Key features include mobile apps for field workers, real-time data on homeless populations, collaborative workflows across agencies, and HMIS compliance. Pricing is available in several tiers on a per-user basis, billed annually or monthly, with support options scaling with the plan. The platform is cloud-based and accessible via web browser and a dedicated iOS app for outreach specialists. It is a product of Appledore, a technology company based in Irvine, California.
Pros & Cons
- Provides a unified platform for various stakeholders involved in homeless services.
- Offers mobile tools for outreach workers in the field.
- Includes a real-time shelter bed reservation and management system.
- Features tools for connecting clients with housing resources.
- Transparent, tiered pricing is published on the website.
- The platform is highly specialized for homelessness services, limiting its use for other social work.
- No native Android application is mentioned; only iOS and web browser access.
- Integrations with third-party systems are mentioned but no specific examples are provided on the site.
Features
Key features
Web and mobile tools to locate vulnerable individuals, dispatch services, and track encounters.
Enables cross-sector collaboration with structured workflows, referral systems, and digitized documentation.
A dedicated bed reservation system with smart client-bed matching, waitlists, and real-time bed utilization tracking.
A system for property managers to list affordable housing and for case managers to search for units based on client needs.
Provides notifications and locational insights on encounters and encampments to give a real-time pulse of homelessness.
Additional features
An applicant portal allows individuals to self-report their status and location.
Integrated chat allows users to communicate with clients and other network users.
Converts paper forms to digital, storing all assessments on one platform.
The platform is compliant with the Homeless Management Information System (HMIS) data dictionary.
Allows organizations to control how information is shared among agencies.
Capable of publishing and ingesting information to and from third-party sources.
Streamlines the process for property owners to fill vacant units with individuals in need.
Allows housing navigators to filter listings by criteria like bedroom size, subsidy type, or location.
Pricing
Monthly plans
- 1 - 24 User Licenses
- Outreach Tools
- Case Management
- Shelter Tools
- Housing Tools
- Reports
- Chat & Email Support
- Training
Annual plans
- Outreach Tools
- Case Management
- Shelter Tools
- Housing Tools
- Reports
- Chat & Email Support
- Training
- Documentation
Equivalent to $199/user/month. For 1 - 24 User Licenses.
Source: vendor pricing page →- Everything in Hero and...
- Phone Support
- Custom Reports
- Advanced security
- CSV Data Migrations
- PIT Count Package
Equivalent to $184/user/month. For 25 - 49 User Licenses.
Source: vendor pricing page →- Everything in Super Hero and...
- Project Roadmapping
- Enterprise grade security
- HIPAA compliance
Equivalent to $169/user/month. For 50 - 99 User Licenses.
Source: vendor pricing page →- Everything in Elite and...
- Priority Support
- Dedicated Project Manager
- User Activity Audits
- Data Checks & Alerts
Equivalent to $159/user/month. For 100 - 299 User Licenses.
Source: vendor pricing page →- Everything in League and...
- General Consulting
- Engineering Consulting
Equivalent to $154/user/month. For 300+ User Licenses.
Source: vendor pricing page →Countries & Languages
Interface languages
Billing currencies
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About Outreach Grid
Outreach Grid is a collaborative software suite for service outreach workers, service providers, law enforcement, and city management to manage a city's homelessness and vulnerable populations.
Outreach Grid Details
Outreach Grid's In-App Market Place
Does Outreach Grid have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Plans
Monthly plans
- 1 - 24 User Licenses
- Outreach Tools
- Case Management
- Shelter Tools
- Housing Tools
- Reports
- Chat & Email Support
- Training
Annual plans
- Outreach Tools
- Case Management
- Shelter Tools
- Housing Tools
- Reports
- Chat & Email Support
- Training
- Documentation
Equivalent to $199/user/month. For 1 - 24 User Licenses.
Source: vendor pricing page →- Everything in Hero and...
- Phone Support
- Custom Reports
- Advanced security
- CSV Data Migrations
- PIT Count Package
Equivalent to $184/user/month. For 25 - 49 User Licenses.
Source: vendor pricing page →- Everything in Super Hero and...
- Project Roadmapping
- Enterprise grade security
- HIPAA compliance
Equivalent to $169/user/month. For 50 - 99 User Licenses.
Source: vendor pricing page →- Everything in Elite and...
- Priority Support
- Dedicated Project Manager
- User Activity Audits
- Data Checks & Alerts
Equivalent to $159/user/month. For 100 - 299 User Licenses.
Source: vendor pricing page →- Everything in League and...
- General Consulting
- Engineering Consulting
Equivalent to $154/user/month. For 300+ User Licenses.
Source: vendor pricing page →Accepted Payment Currencies
USD
Pros & Cons
- Provides a unified platform for various stakeholders involved in homeless services.
- Offers mobile tools for outreach workers in the field.
- Includes a real-time shelter bed reservation and management system.
- Features tools for connecting clients with housing resources.
- Transparent, tiered pricing is published on the website.
- The platform is highly specialized for homelessness services, limiting its use for other social work.
- No native Android application is mentioned; only iOS and web browser access.
- Integrations with third-party systems are mentioned but no specific examples are provided on the site.
Outreach Grid's Support Options
Email Address
hello@outreachgrid.comContact
(949) 346-8098Outreach Grid's Alternatives
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