About CareOffice Facility
CareOffice Facility is a facility management software from Sogema Group that supports the management of buildings, offices, and infrastructure. It combines features such as a contact form, activities tracking, and request for information to help organizations manage their facilities effectively. The software also includes smart maintenance capabilities, ensuring that maintenance tasks are performed efficiently. CareOffice Facility enables users to request documentation and manage equipment and surfaces comprehensively. Key capabilities: Documentation request Equipment management Surfaces management Activities tracking Smart maintenance Best for: Facility managers and administrators that need a centralized system for effective facility operations and maintenance management.
CareOffice Facility is an established, enterprise-grade CAFM/EAM platform from Sogema Group that excels at comprehensive asset lifecycle management and maintenance planning for asset-intensive industries. Its core strengths include a highly scalable, modular architecture that supports complex, global organizations (multi-currency/multilingual) and the powerful, offline-capable mobile app, CareOffice Touch, which significantly boosts the productivity of field technicians. With over 25 years of development, the system offers robust features for predictive maintenance, automated workflow validation, and detailed surfaces management. Though pricing is quote-based and its modularity suggests complex setup, its flexible deployment (Cloud/On-premise) and deep functionality make it a compelling choice for large enterprises seeking a proven, specialized platform to manage their critical infrastructure assets.
Pros & Cons
- +Streamline process approvals and accountability across the organization.
- +Provides technical personnel with all necessary data and functionality even without connectivity.
- +A comprehensive platform covering both asset lifecycle (EAM) and facility management (CAFM) needs.
- −The feature depths are heavily focused on asset management and hard maintenance rather than soft services.
- −The high degree of modularity and multi-functional capability makes the setup process long and complex
- −It lacks public pricing, having to request for quote
Features
Key features
- Modular, Multi-Domain Architecture
- All modules are designed to work together or independently, supporting multi-organizations, multi-currencies, and multilingual features to scale across large, diverse enterprises.
- Predictive and Planned Maintenance Management
- Manages all planned activities, including preventive or predictive maintenance, based on fixed dates, flexible periods, usage meters, or specific symptoms (condition monitoring).
- CareOffice Touch (Smart Offline Mobile)
- Provides a native mobile app for field personnel (iOS/Android) that offers offline access to work orders, documentation, asset data, and allows for direct on-site recording of work time, materials, and digital signatures.
- Comprehensive Asset and Surfaces Management
- Uses a simple tree structure to manage assets, equipment, and building surfaces (measurements, user lists, contracts), making navigation and historical tracking intuitive for all users.
- Automated Workflow and Validation
- Allows users to define personalized validation rules for each process stage, including automated email notifications and the collection of electronic signatures to authorize tasks.
Additional features
- Equipment Management
- Manages facilities and objects by type, process, or location using an easy-to-use, multi-level tree structure.
- Surfaces Management
- Inventory of building surfaces, including measurements, user lists, contracts, and technical details.
- Planned Maintenance
- Manages project, sub-project, preventive, and predictive maintenance based on usage or condition monitoring.
- Unplanned Activities
- Manages work requests, processes work orders, and includes failure analysis (effect, symptom, cause, remedy).
- Mobile Maintenance
- CareOffice Touch app for repair feedback, inventory, and measurement data collection in the field (offline access).
- Contract Mgt. Service Contract Management
- Allows for direct linking and detail viewing of maintenance contracts to assets.
- Work and Cost History
- Tracks and controls work hours and material costs by project, activity, and equipment.
- Resource Planning
- Organizes company calendar, controls time and leave management, and schedules workloads by employee or group.
- Helpdesk Management
- Manages the helpdesk by shifts, tracks events by location, and includes a messenger for notification links.
- Validation Procedures
- Defines personalized rules and electronic signature collection for process approvals.
- Energy Data Management
- Manages measurement points (meters), creates inspection routes, and records results for condition monitoring.
- CareOffice Online
- Provides a ready-to-use, cloud-based version requiring no initial license or infrastructure investment.
Pricing
Countries & Languages
Interface languages
Billing currencies
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About CareOffice Facility
CareOffice Facility is a facility management software from Sogema Group that supports the management of buildings, offices, and infrastructure. It combines features such as a contact form, activities tracking, and request for information to help organizations manage their facilities effectively. The software also includes smart maintenance capabilities, ensuring that maintenance tasks are performed efficiently. CareOffice Facility enables users to request documentation and manage equipment and surfaces comprehensively. Key capabilities: Documentation request Equipment management Surfaces management Activities tracking Smart maintenance Best for: Facility managers and administrators that need a centralized system for effective facility operations and maintenance management.
CareOffice Facility Details
CareOffice Facility's In-App Market Place
Does CareOffice Facility have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£)
Pros & Cons
- Streamline process approvals and accountability across the organization.
- Provides technical personnel with all necessary data and functionality even without connectivity.
- A comprehensive platform covering both asset lifecycle (EAM) and facility management (CAFM) needs.
- The feature depths are heavily focused on asset management and hard maintenance rather than soft services.
- The high degree of modularity and multi-functional capability makes the setup process long and complex
- It lacks public pricing, having to request for quote
CareOffice Facility's Support Options
Email Address
support@sogema.comContact
+41 (0)26 407 70 60CareOffice Facility's Alternatives
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