eFACiLiTY® Tenant/Utilities Billing Software
About eFACiLiTY® Tenant/Utilities Billing Software
eFACiLiTY® Tenant/Utilities Billing Software is a module for automating the monthly billing process in multi-tenanted facilities. It handles fixed charges like rent and variable charges based on utility consumption captured from integrated meters. The software is designed for property managers of commercial and residential complexes.
eFACiLiTY® Tenant/Utilities Billing Software, a module within the eFACiLiTY® IWMS & CAFM suite from SIERRA ODC, is designed for property managers of multi-tenanted facilities such as malls, IT parks, and commercial or residential complexes. The software automates the monthly billing process by handling fixed charges like rent and maintenance, as well as variable utility charges based on consumption. It integrates directly with Building Automation Systems (BAS/BMS), smart meters, and IoT devices for automated meter reading, but also supports manual data entry and mobile app-based readings. Key capabilities include customizable billing rates, lease and contract management, a tenant self-service portal, and integration with ERP and financial accounting systems. The platform supports both on-premise and cloud deployments. Pricing is not publicly available and requires a custom quote. Support is offered via phone and email during business hours.
Pros & Cons
- Automates billing for both fixed rental charges and variable utility consumption.
- Integrates directly with building management systems and smart meters for accurate data capture.
- Offers a self-service portal for tenants to view bills and track usage.
- Supports both cloud and on-premise deployment models, providing flexibility for different IT infrastructures.
- Enables automated escalation rules for rent and service charges over contract periods
- Dependent on hardware like smart meters for full automation capabilities and accuracy
- Implementation complexity can increase due to integrations with BMS and ERP systems
- Requires enterprise setup making it unsuitable for small property operators or landlords
- Customization of billing logic may require vendor support for advanced configurations
- Requires strong IT infrastructure to support real-time data processing and integrations
Features
Key features
Generates invoices for fixed charges like rent and variable charges like utilities, reducing manual errors and streamlining billing cycles.
Integrates with BAS/BMS, smart meters, and IoT devices to automatically capture real-time utility consumption data, eliminating manual readings.
Provides tenants a portal to view bills, make payments, track usage, and raise queries, improving engagement and satisfaction.
Allows setting up utility-wise and slab-wise billing rates, fixed charges, and automatic yearly escalations on rentals.
Connects with ERP and financial accounting software to streamline data flow for tenant ledgers, payments, and receivables.
Additional features
Manages property, tenant, owner, lease, and contract information, including move-ins, move-outs, and subscriptions.
Calculates charges based on customer sales for retail tenants.
Supports manual import of readings and capturing meter data via a mobile app with optional OCR.
Facilitates bill generation and distribution through mass emailing or printing.
Calculates and allocates common area utilization charges to tenants and bills for ad-hoc services.
Tracks tenant payments, expenses, and credit notes, with bill-wise matching of payments.
Provides analysis of property occupancy, vacancy, and payment status.
Sends automatic reminders for lease contracts that are nearing their expiry date.
Displays consumption patterns, energy savings, and carbon footprint data graphically on bills.
Allows capturing meter readings using smartphones by scanning a meter ID or using barcode/QR code/NFC/RFID.
Pricing
Countries & Languages
Available in
Interface languages
Billing currencies
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About eFACiLiTY® Tenant/Utilities Billing Software
eFACiLiTY® Tenant/Utilities Billing Software is a module for automating the monthly billing process in multi-tenanted facilities. It handles fixed charges like rent and variable charges based on utility consumption captured from integrated meters. The software is designed for property managers of commercial and residential complexes.
eFACiLiTY® Tenant/Utilities Billing Software Details
eFACiLiTY® Tenant/Utilities Billing Software's In-App Market Place
Does eFACiLiTY® Tenant/Utilities Billing Software have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Accepted Payment Currencies
USD($)
Pros & Cons
- Automates billing for both fixed rental charges and variable utility consumption.
- Integrates directly with building management systems and smart meters for accurate data capture.
- Offers a self-service portal for tenants to view bills and track usage.
- Supports both cloud and on-premise deployment models, providing flexibility for different IT infrastructures.
- Enables automated escalation rules for rent and service charges over contract periods
- Dependent on hardware like smart meters for full automation capabilities and accuracy
- Implementation complexity can increase due to integrations with BMS and ERP systems
- Requires enterprise setup making it unsuitable for small property operators or landlords
- Customization of billing logic may require vendor support for advanced configurations
- Requires strong IT infrastructure to support real-time data processing and integrations
eFACiLiTY® Tenant/Utilities Billing Software's Support Options
eFACiLiTY® Tenant/Utilities Billing Software's Alternatives
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WattNow Software
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Stripe Billing
Stripe Billing is a billing software platform from Stripe that supports online payment processing and…
Smartcash
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