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Software Status:Active

About CareRouter

CareRouter is a mobile dispatch software from Netsmart that supports community care and crisis response. It combines route improvement, the CareFabric platform, and client login so caregivers can respond to requests more quickly. This platform aids in digitizing enterprise operations and integrates AI in healthcare effectively. By using the CareThreads Blog and providing resources such as a post-acute playbook for value-based care, CareRouter improves the capabilities of healthcare professionals in managing community care scenarios. Key capabilities: route improvement CareFabric platform client login CareThreads Blog post-acute playbook Best for: healthcare organizations that need efficient mobile dispatch solutions and improved response times in community care settings.

CareRouter Details

Vendor
Netsmart
Year Launched
1968
Location
Netsmart Headquarters 11100 Nall Ave., Overland Park, Kansas 66211, US
Deployment
cloud
Training Options
videos, demo
Countries Served
All Countries
Languages
English
Users
Behavioral health organizations, hospice providers, home healthcare agencies, crisis response teams, administrative dispatch staff
Industries Served
Behavioral health, Home care, Hospice, Human services, Post-acute care
Tags
mobile dispatch, healthcare field operations, GPS tracking, route optimization, crisis response, hospice, home care, behavioral health, workforce coordination, speed to care

CareRouter's In-App Market Place

Does CareRouter have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

NA

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), INR (₹)

Pros & Cons

  • Real-time location tracking reduces travel time and mileage costs for mobile teams.
  • Route optimization helps caregivers respond faster to urgent requests.
  • Streamlined dispatch improves crisis response and community outreach efficiency.
  • Integrated communication tools enhance staff security in the field.
  • Agencies report measurable savings, such as reduced travel expenses in the first month
  • Some users mention occasional syncing delays between mobile and web dashboards.
  • Limited customization options compared to larger workforce management platforms.
  • Customer support response times can be slower during peak demand.
  • Advanced reporting features require a learning curve for non-technical staff.

CareRouter's Support Options

Chatbot

Available

CareRouter's Alternatives