About CAS genesisWorld
CAS genesisWorld is a CRM software from CAS Software AG designed for professional customer management across various industries. It provides management, sales, marketing, project management, and customer service features so organizations can effectively manage customer relationships. This software includes smart functions and assistants that facilitate efficient workflows and help users stay informed on digitalization and CRM trends. CAS genesisWorld is suitable for businesses seeking to improve their CRM capabilities and improve customer interactions. Key capabilities: management sales marketing project management customer service Best for: organizations that need comprehensive CRM solutions for customer engagement and relationship management.
CAS genesisWorld by CAS Software AG emerges as a robust and intelligent CRM solution, crafted with the needs of medium-sized enterprises in mind. Developed by a German market leader in CRM technology, the software focuses on streamlining customer relationship management through a blend of centralized data access, cross-device usability, and process automation. The system’s design centers around a 360° customer view that enables businesses to understand, anticipate, and respond to customer needs with precision and speed. Its SmartDesign® interface, a standout feature, ensures a uniform and intuitive user experience across desktops, tablets, and smartphones, both online and offline. This seamless design philosophy makes the system highly accessible and reduces friction in day-to-day operations, giving users the ability to manage customer relationships from virtually anywhere without sacrificing functionality. The breadth of features offered by CAS genesisWorld makes it suitable for sales, marketing, project management, and customer service teams. Centralized data management serves as the software’s backbone, offering a single source of truth for all customer interactions and ensuring consistent information across departments.
Pros & Cons
- +User-friendly and full of features.
- +Available on all platforms (Windows, Web, Mobile).
- +Flexible customization for business processes.
- +Strong customer support and professional service.
- +Competitive pricing.
- +Can be deployed on-premise or in the cloud.
- +High employee acceptance due to adaptability.
- −Limited marketing presence; could be more widely known.
- −Windows client design could be improved, but functionality remains strong.
Features
Key features
- CRM + AIA® (Implied AI Integration)
- The software highlights its position as a leader in CRM with "AIA®," suggesting an integrated approach that combines traditional CRM functionalities with intelligent, AI-powered features.
- Flexible Industry and Business Area Adaptation
- CAS genesisWorld can be customized to suit the specific needs of various industries and different departments within a company.
- Seamless Integration with Existing Systems
- Intelligent interfaces ensure smooth data exchange and workflow continuity with a company's current software landscape.
- Central Data Management
- A central database ensures that all customer-related information is unified and consistently up-to-date for greater efficiency.
- 360° Customer View
- The software provides a comprehensive overview of each customer at a glance, enabling personalized and effective service.
- SmartDesign® for Cross-Device Use
- The platform offers a consistent user experience across all devices (online and offline) with its SmartDesign® interface.
Additional features
- Intelligent CRM Software
- Emphasizes the smart capabilities of the CRM system.
- CRM + AIA®
- Highlights its core CRM functionality combined with an implied AI integration.
- Adaptable to Industry Needs
- Can be customized for various sectors.
- Adaptable to Business Areas
- Suitable for different departments within a company.
- Intelligent Interfaces
- Ensures smooth connection with existing systems.
- Seamless Integration
- Provides smooth data exchange with other software.
- Central Database
- Unifies all customer information in one place.
- Smart Functions
- Offers intelligent features to support daily tasks.
- Online and Offline Access
- Usable with or without an internet connection.
- SmartDesign®
- Provides a consistent design across all devices.
- Central Data for Greater Efficiency
- Unifies customer data for streamlined processes.
- Design Uniform, Automated Processes
- Enables the creation of standardized and automated workflows.
- Maximum Transparency for Optimal Service
- Offers a clear view of customer data for better service.
- 360° View of Your Customer
- Provides a complete overview of each customer.
- Modern Sales for Accelerated Sales Success
- Tools designed to enhance sales team effectiveness.
- Track All Points of Contact
- Enables monitoring of all interactions with customers and prospects.
- Forward-Looking Management for More Growth
- Provides key figures for strategic decision-making.
- Important Key Figures at a Glance
- Offers a dashboard with essential business metrics.
- Individual Interactions for Emotional Relationships
- Enables personalized communication with customers.
- Plan Targeted Campaigns
- Tools for creating and executing focused marketing efforts.
- Address Your Customers Individually
- Features for personalized customer engagement.
- Ideal Working Environment for Motivated Employees
- Aims to provide a user-friendly and efficient workspace.
- Digital Freedom
- Offers flexibility in how employees work.
- Customize Your CRM Tool
- Allows tailoring the software to specific needs.
- Automate Workflows and Processes
- Enables the automation of routine tasks.
- Transparent Access to Information
- Provides clear and easy access to relevant data.
- Management Tools
- Features specifically designed for managerial oversight.
- Track Customer Profitability
- Enables monitoring the profitability of customer relationships.
- Track Profitability
- Provides insights into overall business profitability.
- Track Sales Forecasts
- Offers tools for predicting future sales.
- Marketing Automation
- Features to automate routine marketing tasks.
- Accelerate Sales Deals (Marketing Focus)
- Marketing tools aimed at speeding up the sales cycle.
- Increase Marketing Productivity
- Tools to enhance the efficiency of marketing efforts.
- Personalize Your Communications (Marketing Focus)
- Features for creating tailored marketing messages.
- Project Management
- Functionality for managing projects.
- Manage All Projects in One Place
- Centralizes project oversight.
- Create Maximum Transparency for All Stakeholders (Project Management)
- Provides clear project visibility.
- Service & Support Tools
- Features designed for customer service teams.
- Accelerate Support Processes
- Tools to speed up customer support workflows.
- Increase and Inspire with Fast Reactions (Service & Support)
- Enables quick and effective responses to customer needs.
- Administration Tools
- Features for managing the CRM system itself.
- Flexibly Adapt Your CRM
- Allows customization without extensive coding.
- Numerous Extensions
- Offers additional modules to expand functionality.
- Numerous Interfaces
- Provides connections to other business tools.
- Easily Integrated into Existing System Landscape
- Simple connection to current software.
- Flexible and Seamless Work with CRM and Business Tools
- Enables smooth operation across different systems.
- Individually Adaptable CRM
- CRM can be tailored to specific business needs.
- Agile CRM
- CRM that can adapt quickly to changing requirements.
- ROI Calculator
- Tool to estimate the return on investment of the CRM.
- Digital Check CRM Maturity Level
- Assessment tool to understand a company's digital readiness.
- Central Customer Data Platform
- Unifies customer data for access anywhere.
- Online and Offline Data Availability
- Access data regardless of internet connection.
- Partner Network
- Access to certified CRM partners for support and implementation.
Pricing
Countries & Languages
Interface languages
Billing currencies
No reviews yet
Be the first to drop a review
Alternatives to CAS genesisWorld
Unleashified
Unleashified is a software platform from GFA Technologies that provides capable, flexible solutions for every…
Trembi
Trembi is a project management software from Trembi that supports teams in planning and executing…
Skynamo
Skynamo is a sales management software from Skynamo that supports field sales teams in managing…
Sense Talent Engagement Platform
Sense Talent Engagement Platform is a talent engagement software from Sense that supports recruitment and…
About CAS genesisWorld
CAS genesisWorld is a CRM software from CAS Software AG designed for professional customer management across various industries. It provides management, sales, marketing, project management, and customer service features so organizations can effectively manage customer relationships. This software includes smart functions and assistants that facilitate efficient workflows and help users stay informed on digitalization and CRM trends. CAS genesisWorld is suitable for businesses seeking to improve their CRM capabilities and improve customer interactions. Key capabilities: management sales marketing project management customer service Best for: organizations that need comprehensive CRM solutions for customer engagement and relationship management.
CAS genesisWorld Details
CAS genesisWorld's In-App Market Place
Does CAS genesisWorld have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
EUR (€)
Pros & Cons
- User-friendly and full of features.
- Available on all platforms (Windows, Web, Mobile).
- Flexible customization for business processes.
- Strong customer support and professional service.
- Competitive pricing.
- Can be deployed on-premise or in the cloud.
- High employee acceptance due to adaptability.
- Limited marketing presence; could be more widely known.
- Windows client design could be improved, but functionality remains strong.
CAS genesisWorld's Support Options
Email Address
support@cas.deContact
+49 721 9638-188CAS genesisWorld's Alternatives
Unleashified
Unleashified is a software platform from GFA Technologies that provides capable, flexible solutions for every…
Trembi
Trembi is a project management software from Trembi that supports teams in planning and executing…
Skynamo
Skynamo is a sales management software from Skynamo that supports field sales teams in managing…
Sense Talent Engagement Platform
Sense Talent Engagement Platform is a talent engagement software from Sense that supports recruitment and…
