About CAS genesisWorld
CAS genesisWorld is a CRM software from CAS Software AG designed for professional customer management across various industries. It provides management, sales, marketing, project management, and customer service features so organizations can effectively manage customer relationships. This software includes smart functions and assistants that facilitate efficient workflows and help users stay informed on digitalization and CRM trends. CAS genesisWorld is suitable for businesses seeking to improve their CRM capabilities and improve customer interactions. Key capabilities: management sales marketing project management customer service Best for: organizations that need comprehensive CRM solutions for customer engagement and relationship management.
CAS genesisWorld by CAS Software AG emerges as a robust and intelligent CRM solution, crafted with the needs of medium-sized enterprises in mind. Developed by a German market leader in CRM technology, the software focuses on streamlining customer relationship management through a blend of centralized data access, cross-device usability, and process automation. The system’s design centers around a 360° customer view that enables businesses to understand, anticipate, and respond to customer needs with precision and speed. Its SmartDesign® interface, a standout feature, ensures a uniform and intuitive user experience across desktops, tablets, and smartphones, both online and offline. This seamless design philosophy makes the system highly accessible and reduces friction in day-to-day operations, giving users the ability to manage customer relationships from virtually anywhere without sacrificing functionality. The breadth of features offered by CAS genesisWorld makes it suitable for sales, marketing, project management, and customer service teams. Centralized data management serves as the software’s backbone, offering a single source of truth for all customer interactions and ensuring consistent information across departments.
Pros & Cons
- User-friendly and full of features.
- Available on all platforms (Windows, Web, Mobile).
- Flexible customization for business processes.
- Strong customer support and professional service.
- Competitive pricing.
- Can be deployed on-premise or in the cloud.
- High employee acceptance due to adaptability.
- Limited marketing presence; could be more widely known.
- Windows client design could be improved, but functionality remains strong.
Features
Key features
The software highlights its position as a leader in CRM with "AIA®," suggesting an integrated approach that combines traditional CRM functionalities with intelligent, AI-powered features.
CAS genesisWorld can be customized to suit the specific needs of various industries and different departments within a company.
Intelligent interfaces ensure smooth data exchange and workflow continuity with a company's current software landscape.
A central database ensures that all customer-related information is unified and consistently up-to-date for greater efficiency.
The software provides a comprehensive overview of each customer at a glance, enabling personalized and effective service.
The platform offers a consistent user experience across all devices (online and offline) with its SmartDesign® interface.
Additional features
Emphasizes the smart capabilities of the CRM system.
Highlights its core CRM functionality combined with an implied AI integration.
Can be customized for various sectors.
Suitable for different departments within a company.
Ensures smooth connection with existing systems.
Provides smooth data exchange with other software.
Unifies all customer information in one place.
Offers intelligent features to support daily tasks.
Usable with or without an internet connection.
Provides a consistent design across all devices.
Unifies customer data for streamlined processes.
Enables the creation of standardized and automated workflows.
Offers a clear view of customer data for better service.
Provides a complete overview of each customer.
Tools designed to enhance sales team effectiveness.
Enables monitoring of all interactions with customers and prospects.
Provides key figures for strategic decision-making.
Offers a dashboard with essential business metrics.
Enables personalized communication with customers.
Tools for creating and executing focused marketing efforts.
Features for personalized customer engagement.
Aims to provide a user-friendly and efficient workspace.
Offers flexibility in how employees work.
Allows tailoring the software to specific needs.
Enables the automation of routine tasks.
Provides clear and easy access to relevant data.
Features specifically designed for managerial oversight.
Enables monitoring the profitability of customer relationships.
Provides insights into overall business profitability.
Offers tools for predicting future sales.
Features to automate routine marketing tasks.
Marketing tools aimed at speeding up the sales cycle.
Tools to enhance the efficiency of marketing efforts.
Features for creating tailored marketing messages.
Functionality for managing projects.
Centralizes project oversight.
Provides clear project visibility.
Features designed for customer service teams.
Tools to speed up customer support workflows.
Enables quick and effective responses to customer needs.
Features for managing the CRM system itself.
Allows customization without extensive coding.
Offers additional modules to expand functionality.
Provides connections to other business tools.
Simple connection to current software.
Enables smooth operation across different systems.
CRM can be tailored to specific business needs.
CRM that can adapt quickly to changing requirements.
Tool to estimate the return on investment of the CRM.
Assessment tool to understand a company's digital readiness.
Unifies customer data for access anywhere.
Access data regardless of internet connection.
Access to certified CRM partners for support and implementation.
Pricing
Countries & Languages
Interface languages
Billing currencies
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About CAS genesisWorld
CAS genesisWorld is a CRM software from CAS Software AG designed for professional customer management across various industries. It provides management, sales, marketing, project management, and customer service features so organizations can effectively manage customer relationships. This software includes smart functions and assistants that facilitate efficient workflows and help users stay informed on digitalization and CRM trends. CAS genesisWorld is suitable for businesses seeking to improve their CRM capabilities and improve customer interactions. Key capabilities: management sales marketing project management customer service Best for: organizations that need comprehensive CRM solutions for customer engagement and relationship management.
CAS genesisWorld Details
CAS genesisWorld's In-App Market Place
Does CAS genesisWorld have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
EUR (€)
Pros & Cons
- User-friendly and full of features.
- Available on all platforms (Windows, Web, Mobile).
- Flexible customization for business processes.
- Strong customer support and professional service.
- Competitive pricing.
- Can be deployed on-premise or in the cloud.
- High employee acceptance due to adaptability.
- Limited marketing presence; could be more widely known.
- Windows client design could be improved, but functionality remains strong.
CAS genesisWorld's Support Options
Email Address
support@cas.deContact
+49 721 9638-188CAS genesisWorld's Alternatives
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