CAS genesisWorld logo

CAS genesisWorld

by CAS Software AG · Since 1986
No reviews yet
ActiveAvailable globallyCloud
Quick facts
VendorCAS Software AG
Year launched1986
StatusActive
LocationCAS-Weg 1-5, Karlsruhe, 76131, DE
Countries servedGlobal
Languages2
Integrations32+
Free tier
Free trial
Contact sales

About CAS genesisWorld

CAS genesisWorld is a CRM software from CAS Software AG designed for professional customer management across various industries. It provides management, sales, marketing, project management, and customer service features so organizations can effectively manage customer relationships. This software includes smart functions and assistants that facilitate efficient workflows and help users stay informed on digitalization and CRM trends. CAS genesisWorld is suitable for businesses seeking to improve their CRM capabilities and improve customer interactions. Key capabilities: management sales marketing project management customer service Best for: organizations that need comprehensive CRM solutions for customer engagement and relationship management.

CAS genesisWorld by CAS Software AG emerges as a robust and intelligent CRM solution, crafted with the needs of medium-sized enterprises in mind. Developed by a German market leader in CRM technology, the software focuses on streamlining customer relationship management through a blend of centralized data access, cross-device usability, and process automation. The system’s design centers around a 360° customer view that enables businesses to understand, anticipate, and respond to customer needs with precision and speed. Its SmartDesign® interface, a standout feature, ensures a uniform and intuitive user experience across desktops, tablets, and smartphones, both online and offline. This seamless design philosophy makes the system highly accessible and reduces friction in day-to-day operations, giving users the ability to manage customer relationships from virtually anywhere without sacrificing functionality. The breadth of features offered by CAS genesisWorld makes it suitable for sales, marketing, project management, and customer service teams. Centralized data management serves as the software’s backbone, offering a single source of truth for all customer interactions and ensuring consistent information across departments.

Pros & Cons

What users like
  • +User-friendly and full of features.
  • +Available on all platforms (Windows, Web, Mobile).
  • +Flexible customization for business processes.
  • +Strong customer support and professional service.
  • +Competitive pricing.
  • +Can be deployed on-premise or in the cloud.
  • +High employee acceptance due to adaptability.
What users flag
  • Limited marketing presence; could be more widely known.
  • Windows client design could be improved, but functionality remains strong.

Features

Key features

CRM + AIA® (Implied AI Integration)
The software highlights its position as a leader in CRM with "AIA®," suggesting an integrated approach that combines traditional CRM functionalities with intelligent, AI-powered features.
Flexible Industry and Business Area Adaptation
CAS genesisWorld can be customized to suit the specific needs of various industries and different departments within a company.
Seamless Integration with Existing Systems
Intelligent interfaces ensure smooth data exchange and workflow continuity with a company's current software landscape.
Central Data Management
A central database ensures that all customer-related information is unified and consistently up-to-date for greater efficiency.
360° Customer View
The software provides a comprehensive overview of each customer at a glance, enabling personalized and effective service.
SmartDesign® for Cross-Device Use
The platform offers a consistent user experience across all devices (online and offline) with its SmartDesign® interface.

Additional features

Intelligent CRM Software
Emphasizes the smart capabilities of the CRM system.
CRM + AIA®
Highlights its core CRM functionality combined with an implied AI integration.
Adaptable to Industry Needs
Can be customized for various sectors.
Adaptable to Business Areas
Suitable for different departments within a company.
Intelligent Interfaces
Ensures smooth connection with existing systems.
Seamless Integration
Provides smooth data exchange with other software.
Central Database
Unifies all customer information in one place.
Smart Functions
Offers intelligent features to support daily tasks.
Online and Offline Access
Usable with or without an internet connection.
SmartDesign®
Provides a consistent design across all devices.
Central Data for Greater Efficiency
Unifies customer data for streamlined processes.
Design Uniform, Automated Processes
Enables the creation of standardized and automated workflows.
Maximum Transparency for Optimal Service
Offers a clear view of customer data for better service.
360° View of Your Customer
Provides a complete overview of each customer.
Modern Sales for Accelerated Sales Success
Tools designed to enhance sales team effectiveness.
Track All Points of Contact
Enables monitoring of all interactions with customers and prospects.
Forward-Looking Management for More Growth
Provides key figures for strategic decision-making.
Important Key Figures at a Glance
Offers a dashboard with essential business metrics.
Individual Interactions for Emotional Relationships
Enables personalized communication with customers.
Plan Targeted Campaigns
Tools for creating and executing focused marketing efforts.
Address Your Customers Individually
Features for personalized customer engagement.
Ideal Working Environment for Motivated Employees
Aims to provide a user-friendly and efficient workspace.
Digital Freedom
Offers flexibility in how employees work.
Customize Your CRM Tool
Allows tailoring the software to specific needs.
Automate Workflows and Processes
Enables the automation of routine tasks.
Transparent Access to Information
Provides clear and easy access to relevant data.
Management Tools
Features specifically designed for managerial oversight.
Track Customer Profitability
Enables monitoring the profitability of customer relationships.
Track Profitability
Provides insights into overall business profitability.
Track Sales Forecasts
Offers tools for predicting future sales.
Marketing Automation
Features to automate routine marketing tasks.
Accelerate Sales Deals (Marketing Focus)
Marketing tools aimed at speeding up the sales cycle.
Increase Marketing Productivity
Tools to enhance the efficiency of marketing efforts.
Personalize Your Communications (Marketing Focus)
Features for creating tailored marketing messages.
Project Management
Functionality for managing projects.
Manage All Projects in One Place
Centralizes project oversight.
Create Maximum Transparency for All Stakeholders (Project Management)
Provides clear project visibility.
Service & Support Tools
Features designed for customer service teams.
Accelerate Support Processes
Tools to speed up customer support workflows.
Increase and Inspire with Fast Reactions (Service & Support)
Enables quick and effective responses to customer needs.
Administration Tools
Features for managing the CRM system itself.
Flexibly Adapt Your CRM
Allows customization without extensive coding.
Numerous Extensions
Offers additional modules to expand functionality.
Numerous Interfaces
Provides connections to other business tools.
Easily Integrated into Existing System Landscape
Simple connection to current software.
Flexible and Seamless Work with CRM and Business Tools
Enables smooth operation across different systems.
Individually Adaptable CRM
CRM can be tailored to specific business needs.
Agile CRM
CRM that can adapt quickly to changing requirements.
ROI Calculator
Tool to estimate the return on investment of the CRM.
Digital Check CRM Maturity Level
Assessment tool to understand a company's digital readiness.
Central Customer Data Platform
Unifies customer data for access anywhere.
Online and Offline Data Availability
Access data regardless of internet connection.
Partner Network
Access to certified CRM partners for support and implementation.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
2
Interface languages
1
Billing currencies

Interface languages

EnglishGerman

Billing currencies

🇪🇺EUR

No reviews yet

Be the first to drop a review

Alternatives to CAS genesisWorld

Unleashified logo

Unleashified

Unleashified is a software platform from GFA Technologies that provides capable, flexible solutions for every…

Trembi logo

Trembi

Trembi is a project management software from Trembi that supports teams in planning and executing…

Skynamo logo

Skynamo

Skynamo is a sales management software from Skynamo that supports field sales teams in managing…

Sense Talent Engagement Platform logo

Sense Talent Engagement Platform

Sense Talent Engagement Platform is a talent engagement software from Sense that supports recruitment and…

Salesforce Sales Cloud logo

Salesforce Sales Cloud

Salesforce Sales Cloud is a sales force automation software from Salesforce that enables sales teams…

Salesforce logo

Salesforce

Salesforce is a CRM software platform from Salesforce that helps companies become Agentic Enterprises where…

Often compared with CAS genesisWorld

Compare any two tools →
Unleashified logo
Unleashified
CRM
0.0
Trembi logo
Trembi
CRM
0.0
Skynamo logo
Skynamo
CRM
0.0
Sense Talent Engagement Platform logo
Sense Talent Engagement Platform
CRM
0.0