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Case Status

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Software Status:Active

About Case Status

Case Status is a legal client engagement software platform from Case Status that simplifies workflow and communication for law firms. It combines features such as a client portal, real-time case updates, and secure messaging to help improve client engagement. The software allows law firms to provide clients with instant access to case information, fostering better communication and transparency. Additionally, Case Status integrates with trusted platforms for a cohesive use. Key capabilities: client portal real-time updates secure messaging integration with other tools mobile access Best for: law firms that need to improve client communication and simplify workflows.

Case Status Details

Vendor
Case Status
Year Launched
2018
Location
1019 East Montague Avenue
Deployment
cloud, ios, android
Training Options
documentation, videos, live online, in person
Countries Served
All Countries
Languages
English
Users
Managers, Legal professionals, Customer service representatives, IT administrators, Support staff
Industries Served
Customer Communications Management, Customer Satisfaction, Legal Case Management, Portal
Tags
Customer Communications Management, Customer Satisfaction, Legal Case Management, Portal

Case Status's In-App Market Place

Does Case Status have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

16

Mini Apps

Client Communication: Providing contract resources with experience in Case Status

multilingual communication

virtual team members

billing clerks

and happiness coordinators.

Drip Marketing: Helping firms highlight positive settlements

send coordinated reminders

automated messages

respond to reviews

and drive clients to social channels.

Technical Consulting: Offering automation with Zapier

Salesforce Flows configuration

and optimization with legacy tools.

Video Creation: Producing professional videos to explain legal processes

highlight firm achievements

and build social content.

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), JPY (¥), CAD (C$), AUD (A$), CHF (Fr), SEK (kr), NOK (kr), DKK (kr), NZD (NZ$), HKD (HK$), SGD (S$), KRW (₩), CNY (¥).

Pros & Cons

  • Enhanced Client Communication: Provides real-time updates and secure messaging, improving client satisfaction.
  • Automation Features: Reduces administrative workload through automated updates and workflows.
  • AI Integration: Utilizes AI for case summaries, recommended responses, and language translation.
  • Comprehensive Integrations: Seamlessly integrates with major case management systems.
  • Pricing Transparency: Lack of publicly available pricing information may hinder decision-making.
  • Limited Support Channels: Support options are primarily online, which may not suffice for all users.
  • Dependency on Integrations: Full functionality may require integration with other case management systems.
  • Learning Curve: Users may require time to fully utilize all features effectively.

Case Status's Support Options

Case Status's Alternatives