CentralStationCRM logo

CentralStationCRM

by 42he · Since 2010
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ActiveAvailable globallyCloud
Quick facts
Vendor42he
Year launched2010
StatusActive
LocationMarktstraße 10 Gebäude E8 , Cologne, Germany
Countries servedGlobal
Languages3
Integrations9+
Free tier
Free trialYES
Contact sales

About CentralStationCRM

CentralStationCRM is a CRM software platform from 42he that supports small teams. It provides full feature access even on the free plan, making it accessible for organizations with limited budgets. The software combines contact management, task tracking, and reporting tools to help teams stay organized and efficient. CentralStationCRM is designed for ease of use, allowing small businesses to manage customer relationships effectively without a steep learning curve. The platform is trusted by over 10,000 users and has been featured in leading media. Key capabilities: contact management task tracking reporting tools user-friendly interface customizable features Best for: small businesses that need efficient customer relationship management.

CentralStationCRM presents itself as a highly accessible and straightforward CRM solution that is especially well-suited for small teams and businesses seeking simplicity and efficiency in managing their customer relationships. Developed by the German company 42he, this CRM clearly prioritizes ease of use, offering an intuitive interface that eliminates the complexity often encountered in more comprehensive or enterprise-level CRM systems. The platform’s design philosophy focuses on providing only essential tools and features, avoiding clutter and unnecessary options, which significantly lowers the barrier to adoption for users who may not be technologically savvy or who simply want a hassle-free experience. This clean, user-centric interface allows teams to quickly navigate through contacts, communication histories, and fundamental CRM functions without wasting time learning complex menus or dashboards. The availability of a brief "5-minute insight" video further supports this user-friendly approach by giving prospective users a quick overview of how the system works, reinforcing the platform’s commitment to simplicity and transparency.

Pros & Cons

What users like
  • +Data Security & Compliance – Hardware is located in Germany for DSGVO compliance.
  • +Exceptional Customer Support – Quick, hands-on assistance that effectively resolves user issues.
  • +Ease of Use – Simple setup and intuitive interface for smooth user experience.
  • +Comprehensive Features – Combines CRM, project management, task management, and accounting.
  • +Free for Small Teams – Up to three users can use the software at no cost.
  • +User-Friendly for Small & Medium Businesses – Provides essential tools without overwhelming users.
  • +Well-Integrated Functionalities – Supports email integration, company-specific URLs, and connections with Xing contacts.
  • +Scalability & Complexity Handling – Useful for businesses handling thousands of customers across industries.
What users flag
  • Feature Learning Curve – Some functionalities may not work as expected initially.
  • Limited Functionality for Larger Operations – May lack advanced capabilities for bigger enterprises.
  • Absence of iOS App – Initially only supported Android; iOS app was added later.
  • Need for Billing & Access Management Features – Users desire more robust administrative control.
  • Potential Workflow Limitations – Some minor usability challenges reported.

Features

Key features

Simple and Intuitive CRM
CentralStationCRM is designed specifically for small teams, emphasizing ease of use and a focus on essential CRM functionalities without unnecessary complexity.
Complete Free Starter Package
Offers a fully functional free version for up to 3 users, 200 contacts, and 100MB of files, allowing small businesses to get started without initial investment.
Customer History at a Glance
Provides immediate access to the complete interaction history with each customer on screen, facilitating informed and personalized conversations.
Shared Customer Data for Team Collaboration
Enables seamless information sharing among team members, ensuring everyone is up-to-date and new employees can quickly get onboarded.
Highly Rated Customer Support
Boasts a 93% "very good" rating for their customer support, indicating reliable and effective assistance.
Data Privacy from Germany (DSGVO Compliant)
Ensures data protection and compliance with GDPR, with secure data centers located in Germany.

Additional features

Easy contact management
Simplifies the process of organizing and managing contacts.
CRM software specifically for small teams
Tailored to the needs of small businesses.
Simple, fast, flexible
Emphasizes ease of use, speed, and adaptability.
Good CRM delivers only what is really needed
Focuses on essential functionalities.
Trusted by more than 10,000 users
Indicates a significant user base.
Growing because better organized (Case Study)
Highlights the organizational benefits.
Everyone knows exactly what needs to be done and when (Case Study)
Improves task management and clarity.
Real insight
5 minutes with our CRM (Free Trial): Offers a quick way to experience the software.
All functions included in the free starter package
Provides full functionality in the free version.
Easy and intuitive to use
Designed for straightforward navigation.
Quick insight into our CRM tool (Video)
Offers a visual overview of the software.
Fast and simple setup
Easy to get started with the platform.
Few functions - but really well thought out
Focuses on quality over quantity of features.
Complete free version
Offers a fully functional free plan.
Very fair price structure
Provides affordable paid plans.
Backwind in conversations (Customer History)
Supports effective communication with readily available information.
Entire history with the customer immediately on the screen
Quick access to past interactions.
Growth without chaos (Team Collaboration)
Facilitates organized growth with shared information.
Every new employee knows immediately (Team Collaboration)
Simplifies onboarding.
Real help with your questions (Support)
Provides effective customer support.
Support rated 93% with "very good"
High customer satisfaction with support.
Data privacy from Germany
Complies with German data protection standards.
DSGVO-Konform
Complies with GDPR regulations.
Secured data centers in Germany
Ensures data security within Germany.
CRM functions very intuitively (Testimonial)
User-friendly operation.
Directory for journalist contacts (Case Study)
Specific use case for PR agencies.
Basis of daily work with editorial offices (Case Study)
Core tool for PR tasks.
Big tools were nothing for us (Testimonial)
Suitable for those who find larger CRMs too complex.
Central and collaborative management of customer data (Case Study)
Facilitates team-based customer data management.
What used to take hours now works with one click (Testimonial)
Significant time-saving.
Daily valuable time saved (Testimonial)
Improves efficiency.
Artist brokerage (Case Study)
Specific use case for music agents.
Registration in 30 seconds
Quick and easy sign-up process.
Package change possible at any time
Flexible subscription options.
Your package, without long-term contract
No long-term commitment.
Starter (Free Plan)
Includes 3 users, 200 contacts, 100 MB files.
Team Plan
Includes 3 users, 3,000 contacts, 1 GB files.
Small Office Plan (Popular)
Includes 10 users, 10,000 contacts, 3 GB files.
Business Plan
Includes 20 users, 20,000 contacts, 6 GB files.
Enterprise Plan
Includes 40 users, 40,000 contacts, 15 GB files.
Test 30 days without cancellation
Risk-free trial period.
No risk, full flexibility
Offers commitment-free testing.
No payment details required (for trial)
Easy trial sign-up.
No long-term contracts
Month-to-month subscription.
Cancel anytime, pay no more from the next day
Flexible cancellation policy.
Fast 1
1 support: Quick and personalized customer support.
Dedicated and fast support
Committed support team.
Storage of customer data and attachments in Germany
Ensures data locality and privacy.
Immediately ready to start
Quick onboarding process.
Watch short video, import data, and get started
Easy initial setup.
Support team happy to help
Customer-focused support.
Never left alone with customer service
Provides ongoing assistance.
Competent and personal help
Knowledgeable and friendly support.
Webinars for all knowledge levels
Offers training for beginners and advanced users.
Regular free training
Complimentary learning opportunities.
Beginner webinar, advanced webinar, roadmap webinars
Different training topics.
Developed extra for small companies
Specifically designed for small businesses.
Small team based in Cologne, Germany
Company size and location.
Know the challenges and requirements for small businesses
Understanding of small business needs.
No investor funds, accountable only to customers
Customer-centric approach.
High quality and easy-to-use software
Commitment to quality and simplicity.
Sensible and well-thought-out system with clear goals
Focus on purposefulness and simplicity.
Lean software as possible
Minimizing unnecessary features.
Easiest operation as possible
Prioritizing user-friendliness.
Top ratings from OMR and Trusted
Positive reviews from industry platforms.
Fast setup and good support (User Feedback)
Key strengths highlighted by users.
Direct and fast access to precise customer database information (Testimonial)
Efficient information retrieval.
Tool is user-friendly and easy to learn (Testimonial)
Simple adoption for users.
Ideal for small teams or companies focusing on long-term customer relationships
Target user group.
Less focus on number columns and diagrams
Prioritizes relationship building over extensive analytics.
Users often B2B service providers
Common user type.
Examples
agencies, consulting companies, commercial agencies, trainers, coaches, clubs, non-profit organizations: Specific user examples.
Works online
Accessible via the internet.
Regardless of PC or Mac
Cross-platform compatibility.
Whether in the office or mobile
Accessible on different devices.
CRM is there, where you are
Flexible accessibility.
What does "CRM" stand for? (FAQ)
Basic CRM information.
Why CRM? (FAQ)
Benefits of using a CRM.
What makes CentralStationCRM different? (FAQ)
Unique selling points.
Who is CentralStationCRM for? (FAQ)
Target audience.
What is a "Cloud-CRM"? (FAQ)
Explanation of cloud-based CRM.
How does CRM software improve customer relationships and teamwork? (FAQ)
Benefits of CRM.
What are the advantages of CRM software from Germany? (FAQ)
Benefits of German-based CRM.
Are there individual prices or packages if the listed tariffs do not fit? (FAQ)
Customization options.
CRM is more than just software. We help small businesses achieve customer success
Company philosophy.
Blog
Resource for articles and information.
Customer retention, work psychology, B2B communication, social media, instructions, optimization, successful websites, artificial intelligence
Blog topics.
Advisor, online CRM, CRM from Germany, CRM Software Mac, web-based CRM software, CRM freeware, address management software, sales software, customer management software, CRM & Outlook, collaborative CRM, mobile CRM, cloud computing, customer acquisition software, contact marketing, marketing acquisition, customer industries, CRM for agencies, CRM for staffing agencies, CRM for consultations, CRM for coaches & trainers, CRM in the trade, CRM for startups & founders, CRM for freelancers, CRM for clubs, CRM for photographers
Keywords and categories.
Support & Help System
Dedicated support resources.
CRM Blog
Company blog.
CRM Updates
Information on new features and improvements.
About the team
Information about the company.
Frequently Asked Questions
Answers to common questions.
Contact
Ways to get in touch.
Our customers
Information about users.
Press
Media information.
Extensions & Addons
Additional features or integrations.
API Documentation
Technical documentation for developers.
Rate us
Feedback options.
Terms & Privacy, Imprint, About 42he, 42he website, 42he Company Blog, Socials
Legal and company information.
CentralPlanner (Simple Reservation System)
Other product by the same company.
The simplest CRM system on the market
Company's positioning statement.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Team

EUR 24

Business

EUR 149

Countries & Languages

Global
Countries served
3
Interface languages
1
Billing currencies

Interface languages

EnglishGermanSpanish

Billing currencies

🇪🇺EUR

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