CentralStationCRM logo

CentralStationCRM

by 42he · Since 2010
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ActiveAvailable globallyCloud
Quick facts
Vendor42he
Year launched2010
StatusActive
LocationMarktstraße 10 Gebäude E8 , Cologne, Germany
Countries servedGlobal
Languages3
Integrations9+
Free tierN/A
Free trialYES
Contact salesN/A

About CentralStationCRM

CentralStationCRM is a CRM software platform from 42he that supports small teams. It provides full feature access even on the free plan, making it accessible for organizations with limited budgets. The software combines contact management, task tracking, and reporting tools to help teams stay organized and efficient. CentralStationCRM is designed for ease of use, allowing small businesses to manage customer relationships effectively without a steep learning curve. The platform is trusted by over 10,000 users and has been featured in leading media. Key capabilities: contact management task tracking reporting tools user-friendly interface customizable features Best for: small businesses that need efficient customer relationship management.

CentralStationCRM presents itself as a highly accessible and straightforward CRM solution that is especially well-suited for small teams and businesses seeking simplicity and efficiency in managing their customer relationships. Developed by the German company 42he, this CRM clearly prioritizes ease of use, offering an intuitive interface that eliminates the complexity often encountered in more comprehensive or enterprise-level CRM systems. The platform’s design philosophy focuses on providing only essential tools and features, avoiding clutter and unnecessary options, which significantly lowers the barrier to adoption for users who may not be technologically savvy or who simply want a hassle-free experience. This clean, user-centric interface allows teams to quickly navigate through contacts, communication histories, and fundamental CRM functions without wasting time learning complex menus or dashboards. The availability of a brief "5-minute insight" video further supports this user-friendly approach by giving prospective users a quick overview of how the system works, reinforcing the platform’s commitment to simplicity and transparency.

Pros & Cons

Pros
  • Data Security & Compliance – Hardware is located in Germany for DSGVO compliance.
  • Exceptional Customer Support – Quick, hands-on assistance that effectively resolves user issues.
  • Ease of Use – Simple setup and intuitive interface for smooth user experience.
  • Comprehensive Features – Combines CRM, project management, task management, and accounting.
  • Free for Small Teams – Up to three users can use the software at no cost.
  • User-Friendly for Small & Medium Businesses – Provides essential tools without overwhelming users.
  • Well-Integrated Functionalities – Supports email integration, company-specific URLs, and connections with Xing contacts.
  • Scalability & Complexity Handling – Useful for businesses handling thousands of customers across industries.
Cons
  • Feature Learning Curve – Some functionalities may not work as expected initially.
  • Limited Functionality for Larger Operations – May lack advanced capabilities for bigger enterprises.
  • Absence of iOS App – Initially only supported Android; iOS app was added later.
  • Need for Billing & Access Management Features – Users desire more robust administrative control.
  • Potential Workflow Limitations – Some minor usability challenges reported.

Features

Key features

Simple and Intuitive CRM

CentralStationCRM is designed specifically for small teams, emphasizing ease of use and a focus on essential CRM functionalities without unnecessary complexity.

Complete Free Starter Package

Offers a fully functional free version for up to 3 users, 200 contacts, and 100MB of files, allowing small businesses to get started without initial investment.

Customer History at a Glance

Provides immediate access to the complete interaction history with each customer on screen, facilitating informed and personalized conversations.

Shared Customer Data for Team Collaboration

Enables seamless information sharing among team members, ensuring everyone is up-to-date and new employees can quickly get onboarded.

Highly Rated Customer Support

Boasts a 93% "very good" rating for their customer support, indicating reliable and effective assistance.

Data Privacy from Germany (DSGVO Compliant)

Ensures data protection and compliance with GDPR, with secure data centers located in Germany.

Additional features

Easy contact management

Simplifies the process of organizing and managing contacts.

CRM software specifically for small teams

Tailored to the needs of small businesses.

Simple, fast, flexible

Emphasizes ease of use, speed, and adaptability.

Good CRM delivers only what is really needed

Focuses on essential functionalities.

Trusted by more than 10,000 users

Indicates a significant user base.

Growing because better organized (Case Study)

Highlights the organizational benefits.

Everyone knows exactly what needs to be done and when (Case Study)

Improves task management and clarity.

Real insight

5 minutes with our CRM (Free Trial): Offers a quick way to experience the software.

All functions included in the free starter package

Provides full functionality in the free version.

Easy and intuitive to use

Designed for straightforward navigation.

Quick insight into our CRM tool (Video)

Offers a visual overview of the software.

Fast and simple setup

Easy to get started with the platform.

Few functions - but really well thought out

Focuses on quality over quantity of features.

Complete free version

Offers a fully functional free plan.

Very fair price structure

Provides affordable paid plans.

Backwind in conversations (Customer History)

Supports effective communication with readily available information.

Entire history with the customer immediately on the screen

Quick access to past interactions.

Growth without chaos (Team Collaboration)

Facilitates organized growth with shared information.

Every new employee knows immediately (Team Collaboration)

Simplifies onboarding.

Real help with your questions (Support)

Provides effective customer support.

Support rated 93% with "very good"

High customer satisfaction with support.

Data privacy from Germany

Complies with German data protection standards.

DSGVO-Konform

Complies with GDPR regulations.

Secured data centers in Germany

Ensures data security within Germany.

CRM functions very intuitively (Testimonial)

User-friendly operation.

Directory for journalist contacts (Case Study)

Specific use case for PR agencies.

Basis of daily work with editorial offices (Case Study)

Core tool for PR tasks.

Big tools were nothing for us (Testimonial)

Suitable for those who find larger CRMs too complex.

Central and collaborative management of customer data (Case Study)

Facilitates team-based customer data management.

What used to take hours now works with one click (Testimonial)

Significant time-saving.

Daily valuable time saved (Testimonial)

Improves efficiency.

Artist brokerage (Case Study)

Specific use case for music agents.

Registration in 30 seconds

Quick and easy sign-up process.

Package change possible at any time

Flexible subscription options.

Your package, without long-term contract

No long-term commitment.

Starter (Free Plan)

Includes 3 users, 200 contacts, 100 MB files.

Team Plan

Includes 3 users, 3,000 contacts, 1 GB files.

Small Office Plan (Popular)

Includes 10 users, 10,000 contacts, 3 GB files.

Business Plan

Includes 20 users, 20,000 contacts, 6 GB files.

Enterprise Plan

Includes 40 users, 40,000 contacts, 15 GB files.

Test 30 days without cancellation

Risk-free trial period.

No risk, full flexibility

Offers commitment-free testing.

No payment details required (for trial)

Easy trial sign-up.

No long-term contracts

Month-to-month subscription.

Cancel anytime, pay no more from the next day

Flexible cancellation policy.

Fast 1

1 support: Quick and personalized customer support.

Dedicated and fast support

Committed support team.

Storage of customer data and attachments in Germany

Ensures data locality and privacy.

Immediately ready to start

Quick onboarding process.

Watch short video, import data, and get started

Easy initial setup.

Support team happy to help

Customer-focused support.

Never left alone with customer service

Provides ongoing assistance.

Competent and personal help

Knowledgeable and friendly support.

Webinars for all knowledge levels

Offers training for beginners and advanced users.

Regular free training

Complimentary learning opportunities.

Beginner webinar, advanced webinar, roadmap webinars

Different training topics.

Developed extra for small companies

Specifically designed for small businesses.

Small team based in Cologne, Germany

Company size and location.

Know the challenges and requirements for small businesses

Understanding of small business needs.

No investor funds, accountable only to customers

Customer-centric approach.

High quality and easy-to-use software

Commitment to quality and simplicity.

Sensible and well-thought-out system with clear goals

Focus on purposefulness and simplicity.

Lean software as possible

Minimizing unnecessary features.

Easiest operation as possible

Prioritizing user-friendliness.

Top ratings from OMR and Trusted

Positive reviews from industry platforms.

Fast setup and good support (User Feedback)

Key strengths highlighted by users.

Direct and fast access to precise customer database information (Testimonial)

Efficient information retrieval.

Tool is user-friendly and easy to learn (Testimonial)

Simple adoption for users.

Ideal for small teams or companies focusing on long-term customer relationships

Target user group.

Less focus on number columns and diagrams

Prioritizes relationship building over extensive analytics.

Users often B2B service providers

Common user type.

Examples

agencies, consulting companies, commercial agencies, trainers, coaches, clubs, non-profit organizations: Specific user examples.

Works online

Accessible via the internet.

Regardless of PC or Mac

Cross-platform compatibility.

Whether in the office or mobile

Accessible on different devices.

CRM is there, where you are

Flexible accessibility.

What does "CRM" stand for? (FAQ)

Basic CRM information.

Why CRM? (FAQ)

Benefits of using a CRM.

What makes CentralStationCRM different? (FAQ)

Unique selling points.

Who is CentralStationCRM for? (FAQ)

Target audience.

What is a "Cloud-CRM"? (FAQ)

Explanation of cloud-based CRM.

How does CRM software improve customer relationships and teamwork? (FAQ)

Benefits of CRM.

What are the advantages of CRM software from Germany? (FAQ)

Benefits of German-based CRM.

Are there individual prices or packages if the listed tariffs do not fit? (FAQ)

Customization options.

CRM is more than just software. We help small businesses achieve customer success

Company philosophy.

Blog

Resource for articles and information.

Customer retention, work psychology, B2B communication, social media, instructions, optimization, successful websites, artificial intelligence

Blog topics.

Advisor, online CRM, CRM from Germany, CRM Software Mac, web-based CRM software, CRM freeware, address management software, sales software, customer management software, CRM & Outlook, collaborative CRM, mobile CRM, cloud computing, customer acquisition software, contact marketing, marketing acquisition, customer industries, CRM for agencies, CRM for staffing agencies, CRM for consultations, CRM for coaches & trainers, CRM in the trade, CRM for startups & founders, CRM for freelancers, CRM for clubs, CRM for photographers

Keywords and categories.

Support & Help System

Dedicated support resources.

CRM Blog

Company blog.

CRM Updates

Information on new features and improvements.

About the team

Information about the company.

Frequently Asked Questions

Answers to common questions.

Contact

Ways to get in touch.

Our customers

Information about users.

Press

Media information.

Extensions & Addons

Additional features or integrations.

API Documentation

Technical documentation for developers.

Rate us

Feedback options.

Terms & Privacy, Imprint, About 42he, 42he website, 42he Company Blog, Socials

Legal and company information.

CentralPlanner (Simple Reservation System)

Other product by the same company.

The simplest CRM system on the market

Company's positioning statement.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Team
EUR 24/mo
billed monthly
Business
EUR 149/mo
billed monthly

Countries & Languages

Global
Countries served
3
Interface languages
1
Billing currencies

Interface languages

EnglishGermanSpanish

Billing currencies

🇪🇺EUR

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