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About Centriam CX

Centriam CX is a customer use (CX) software from Centriam that focuses on improving customer interactions. It combines analytics, feedback management, and reporting tools so businesses can gain insights into customer satisfaction and make data-driven decisions. The platform allows users to gather feedback from multiple channels, monitor trends over time, and generate detailed reports for strategy development. With its user-friendly interface, Centriam CX lets teams quickly respond to customer needs and concerns. Key capabilities: analytics feedback management reporting tools trend monitoring multi-channel support Best for: businesses that need to understand and improve customer use.

Centriam CX Details

Vendor
Centriam
Year Launched
2012
Location
10 South 5th Street, Suite 450, Minneapolis, MN 55402, US
Deployment
cloud
Training Options
demo, account manager, community
Countries Served
All Countries
Languages
English
Users
Manager, Analyst, Customer Service Representative
Industries Served
Healthcare, Education, Finance, Retail, Transportation, Hospitality, Technology, Manufacturing, Telecommunications, Energy
Tags
Customer Experience Software, Centriam CX

Centriam CX's In-App Market Place

Does Centriam CX have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

Usd ($), Eur (€), Gbp (£), Jpy (¥), Aud ($), Cad ($), Chf (Fr), Cny (¥), Sek (Kr)

Pros & Cons

  • 1. Centriam transforms raw customer data into actionable insights for business growth.
  • 2. The company offers comprehensive services from data engineering to machine learning, covering various business needs.
  • 3. Centriam's solutions help businesses overcome challenges like disconnected systems and poor data quality.
  • 4. They empower clients by building tailored AI/ML solutions without retaining ownership of the models.
  • 1. Occasional glitches and bugs in the software

Centriam CX's Support Options

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