Chat&Messenger logo

Chat&Messenger

0(0 reviews)
Software Status:Active

About Chat&Messenger

Chat&Messenger is a groupware software from Chat & Messenger Corporation that integrates business chat, AI, web conferencing, scheduling, document management, workflow, and attendance tracking. It provides on-premise AI that learns from internal data to answer queries, cloud AV1 support for web conferencing, and facilitates easy document sharing, which helps teams collaborate effectively. The software includes features such as rate plans, product announcement publications, and guidance for using both the desktop version and LAN. Key capabilities: Business chat AI integration Web conferencing Document management Workflow support Best for: businesses that need a comprehensive solution for team communication and project management.

Chat&Messenger Details

Vendor
Chat & Messenger Corporation
Year Launched
2017
Location
1-12-32 Akasaka, Minato-ku, Tokyo 107-6012 Ark Mori Building 12F
Deployment
cloud, on premise, windows, linux, ios, android
Training Options
documentation, videos
Countries Served
Japan
Languages
enEnglish, zh_CNChinese, zh_TWChinese, hi_INHindi, viVietnamese, id_IDIndonesian, ko_KRKorean, thThai, de_DEGerman, fr_FRFrench, it_ITItalian, es_ESSpanish, pt_PTPortuguese
Users
large companies, banks, universities, hospitals, and institutions
Industries Served
Healthcare, Education, Finance, Retail, Hospitality, Manufacturing, Transportation, Construction, Government, Non-profit, Information Technology, Consulting
Tags
Instant messaging, Live chat, Customer support, Team collaboration, Chatbots, Web messaging

Chat&Messenger's In-App Market Place

Does Chat&Messenger have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

0

Mini Apps

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

JPY (¥)

Pros & Cons

  • 1. Real-Time Communication: Provides an instant messaging platform for engaging with customers or team members.
  • 2. Multichannel Support: Ability to handle chats from various channels, including website chat, email, and social media.
  • 3. AI Chatbot: Helps automate customer service tasks, providing instant responses for common queries.
  • 4. File Sharing: Easy sharing of files and documents, streamlining communication.
  • 5. Security: End-to-end encryption ensures secure communication between users.
  • 1. Limited Free Plan Features: The free plan may not include all advanced features, such as chatbots and multichannel support.
  • 2. No In-App Marketplace: Unlike some other communication platforms, there is no in-app marketplace for additional plugins or features.
  • 3. Integration Limitations: Integrations are limited to specific CRM and helpdesk tools, which could be a drawback for users using other platforms.
  • 4. No Mobile App: There is no dedicated mobile app for users on the go, though it can be accessed via a web browser.
  • 5. Customization Constraints: While the platform offers some customization, users may find the options somewhat limited compared to competitors.

Chat&Messenger's Support Options

Chat&Messenger's Alternatives