Chikyu

0(0 reviews)

Software Status:Active

About Chikyu

Chikyu is a chatbot-based EFO software from Geniee Chat [to improve form input and improve conversion rates]. It provides features like document download, handling of personal information, and privacy policy management so users can engage effectively while ensuring data security. This platform is designed for various industries, offering quick outcomes with support from dedicated personnel. Chikyu's strengths lie in its focused chat EFO capabilities and customer support chat functionality. Key capabilities: chatbot EFO personal information management document downloads privacy policy compliance customer support integration Best for: businesses that need to improve conversion rates and simplify user interactions on forms.

Chikyu Details

Vendor

Geniee Chat

Year Launched

2015

Location

163-6006 6-8-1 Nishi-Shinjuku, Shinjuku-ku, Tokyo Sumitomo Fudosan Shinjuku Oak Tower 5/6F

Deployment

cloud

Training Options

documentation, videos

Countries Served

Japan

Languages

English, Spanish, French, German, Italian, Portuguese, Chinese, Japanese, Korean, Russian, Dutch

Users

Marketing professionals, Customer support agents, Sales teams, Website managers, Digital marketers, Customer service managers, Lead generation specialists

Industries Served

E-commerce, Retail, Finance and banking, Telecommunications, Healthcare, Education, Travel and hospitality, Technology and software, Real estate, Consumer services

Chikyu's In-App Market Place

Does Chikyu have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

Mini Apps

N/A

Pricing Options

Free trial

Free version

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Accepted Payment Currencies

USD ($), EUR (€), GBP (£), JPY (¥), AUD (A$), CAD (C$), CHF (CHF), HKD (HK$), CNY (¥), INR (₹), SGD (S$), KRW (₩), SEK (kr), NZD (NZ$), RUB (₽), MXN (Mex$), NOK (kr), BRL (R$), ZAR (R), TRY (₺), AED (د.إ), SAR (﷼), QAR (﷼), THB (฿), MYR (RM), IDR (Rp), TWD (NT$), PHP (₱)

Pros & Cons

Comprehensive chat-based customer service platform integrating marketing and support.
99.6% retention rate, indicating strong user satisfaction.
Features include FAQ bots, live chat, and form optimization (Chat EFO) to boost conversions.
Helps reduce customer inquiries, improving efficiency and lowering costs.
Enables personalized customer engagement via conditional segmentation and automated messaging.
Used by over 4,500 companies across various industries.
Strong industry recognition and positive case studies.

Primarily focused on web-based customer interactions, limiting application beyond digital platforms.
Results of conversion rate optimization (CVR) improvements are not guaranteed.
Extensive feature set may require setup and training for optimal use.
No mention of AI-driven predictive analytics or advanced automation beyond chat functions.