Ciaobooking

0(0 reviews)

Software Status:Active

About Ciaobooking

Ciaobooking is a booking management platform from Ciao Tech that supports the organization of reservations and appointments. It provides features such as calendar integration, automated notifications, and customizable booking forms so businesses can effectively manage their schedules and improve customer communication. This platform is designed for various industries, including hospitality and service providers, allowing users to tailor their booking processes to specific needs. Ciaobooking helps in tracking bookings in real-time, reducing scheduling conflicts, and improving customer satisfaction. Key capabilities: calendar integration automated notifications customizable booking forms real-time tracking multi-device access Best for: businesses that need a comprehensive solution for managing reservations and appointments.

Ciaobooking Details

Vendor

Ciaobooking

Year Launched

2018

Location

Italy

Deployment

Training Options

demo, account manager, community

Countries Served

All Countries

Languages

English, Spanish, French, Italian, Portuguese, German, Chinese.

Users

Property Managers, Short-Term Rental Owners, Boutique Hotel Managers, Bed & Breakfast Operators, Reservation and Booking Coordinators, Revenue and Yield Managers, Front Desk / Guest Services Staff, Digital Marketing and Direct Booking Specialists, Accounts and Finance Staff, IT / Systems Administrators

Industries Served

Vacation Rentals and Short-Term Rentals, Boutique Hotels and Guesthouses, Bed & Breakfasts, Small Hospitality Groups, Multi-Property Management Firms, Serviced Apartments and Small Lodging Operators

Ciaobooking's In-App Market Place

Does Ciaobooking have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

Mini Apps

Pricing Options

Free trial

Free version

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Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), JPY (¥), AUD (A$), CAD (C$), CHF (CHF), CNY (¥), SEK (kr), NOK (kr), DKK (kr), SGD (S$), HKD (HK$), INR (₹), ZAR (R), NZD (NZ$), MXN (Mex$), BRL (R$), AED (د.إ), SAR (﷼), KRW (₩)

Pros & Cons

Good value for money with a simple interface and easy multiproperty functionality.
Fast software that makes multiproperty management smoother and more efficient.
Complete system covering sales, reservations, guest management, invoicing, and receipts.
Recently improved booking engine now works very well.
Coordinates all portals, ISTAT, and police communications seamlessly.

Chat support removed; tickets take up to two days to be answered.
Booking engine sometimes unreliable, risking lost reservations and revenue.
Each new release may introduce small issues; documentation not always complete.
Poor handling of child pricing, causing confusion for customers and OTA bookings.